Easy to view seating and prices, so you can book what you can afford, any restriction is shown before you book. Email came through straight away with tickets attached and confirmation number. Really... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We only go to the theatre when we visit London at Christmas so always a worry on picking the correct seats. Excellent site so easy to work the floor plan to make sure I got a great seat but also o... Leggi di più
I booked a show 2 days in advance then needed to cancel. £250 for 2 tickets. Contacted them 4 times, no reply no doubt keeping my money. I advise others to stay away from London Box Office and book wi... Leggi di più
Have used London Box Office (LBO) to book several theatre tickets. LBO has a huge range of shows and tickets to suit all budgets. I like that you can select tickets using the theatre layout so you ca... Leggi di più
4,6
Eccellente
121 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Website easy to use
Website easy to use. No handling fees. Received email confirmation and ticket immediately after paying. Highly recommend
27 febbraio 2024
Non scritta su invito
Haven't received tickets for show that…
Haven't received tickets for show that is tonight despite repeated emails asking for help. No way to contact them directly.
24 febbraio 2024
Non scritta su invito
Risposta di London Box Office
Hello,
First of all, I would like to emphasize that the reviews left on Truspilot should be taken with caution.
Indeed, mainly unhappy customers relieve themselves on this platform and truspilot uses these reviews to damage the reputation of our company.
This tactic is implemented by trustpilot to force us to subscribe to a subscription of between £250 euros to £700 per month in order to be able to offer all our customers the opportunity to review our services and thus dilute bad reviews and give a better image more representative of the quality of our services.
To have a reliable opinion of the quality of our company, we invite you to go to Feefo, a competing and cheaper platform which lists all the reviews, good or bad, that we receive every day.
All the best,
London Box Office Customer Service Team
Great site
The tickets were cheaper than other sites; the system was easy to use. Loved it.
15 gennaio 2024
Non scritta su invito
The whole process to book tickets was…
The whole process to book tickets was really easy and straightforward.
19 dicembre 2023
Non scritta su invito
NEVER AGAIN
It is cheaper to buy directly from the venue if you can. Also, they don't show you what you are going to pay, you see it after they rip you off. Never again.
UPDATE ON 03/06/2024
First of all I strongly advise you to stop wasting your paid subscription only to leave a non reply to people's reviews like the one you just left to me after 5 months.
Since you are telling me the story of people damaging your reputation as you are the victim of a slandering campaign I need to explain you that that would be the case only if peole lie about you. Please highlight what part my review contains a lie.
Regarding Trustpilot forcing you to pay an expensive subscription I strongly advise you to go via legal means. The way you describe it sounds very similar to extortion. Although on my side I leave reviews for free.
And regarding Feefo I don't understand why the same review I have left in here would have obtained a different reply from you since you have replied and clearly have nothing to say.
I stronlgy advise you to not to rip off people in order to not having bad reviews at all.
15 dicembre 2023
Non scritta su invito
Risposta di London Box Office
Hello,
First of all, I would like to emphasize that the reviews left on Truspilot should be taken with caution.
Indeed, mainly unhappy customers relieve themselves on this platform and truspilot uses these reviews to damage the reputation of our company.
This tactic is implemented by trustpilot to force us to subscribe to a subscription of between £250 euros to £700 per month in order to be able to offer all our customers the opportunity to review our services and thus dilute bad reviews and give a better image more representative of the quality of our services.
To have a reliable opinion of the quality of our company, we invite you to go to Feefo, a competing and cheaper platform which lists all the reviews, good or bad, that we receive every day.
All the best,
London Box Office Customer Service Team
Very very helpful & quick response…
Very very helpful & quick response booking tickets and quick reply to my sent email, well done
27 novembre 2023
Non scritta su invito
Perfect - Simple easy to use Website
Simple easy to use Website, ordered Tickets and completed and received E Tickets within a few minutes of Paying and confirming with my Bank
17 novembre 2023
Non scritta su invito
No one to phone !
Hi, we had a problem with the email address ( my fault) we booked the ticket and it went to the wrong email ! But could I find anyone to talk to!!! Noone to answer on phone , no response to email , I went to Society of Ticket Agents and Retailers, they were also bad , did not answer the phone eventually are 24 hrs they fixed the problem , what a mess
14 novembre 2023
Non scritta su invito
Risposta di London Box Office
Hello,
First of all, I would like to emphasize that the reviews left on Truspilot should be taken with caution.
Indeed, mainly unhappy customers relieve themselves on this platform and truspilot uses these reviews to damage the reputation of our company.
This tactic is implemented by trustpilot to force us to subscribe to a subscription of between £250 euros to £700 per month in order to be able to offer all our customers the opportunity to review our services and thus dilute bad reviews and give a better image more representative of the quality of our services.
To have a reliable opinion of the quality of our company, we invite you to go to Feefo, a competing and cheaper platform which lists all the reviews, good or bad, that we receive every day.
All the best,
London Box Office Customer Service Team
Appalling company
Appalling company, I allegedly booked 2 x tickets for Cabaret on 30.12.23 and when I paid on my debit card, there was an "issue" withe the alleged secure payment window. I thought the financial transaction had failed so tried to book again but couldn't even get back to booking page. However when I checked my bank account, the payment was (still is shown) "pending." I tried to telephone (all lines inoperable as all allegedly "working from home") so was unable to get to speak to a person. Received an email from London Box Office today with another link to book tickets so I tried to re book seats M15 & M16 (knowing I'd already booked and paid for these) and a pop up stated "these seats are no longer available" and there were no other seats available at a similar price, but conveniently (coincidence, I think not) only more expensive seats were available. This company is shoddy and I have been scammed out of a lot of money purchasing two non existent/unavailable seats; despite the seating plan showing the availability of seats M15 & M16! I will NEVER use this company again and on my bank statement, the transaction for the tickets are shown as being payable to a company called "Encore Tickets" so I think these 2 companies are in cahoots to fleece unsuspecting theatre goers.
7 novembre 2023
Non scritta su invito
Risposta di London Box Office
Hello,
Thanks a lot for taking the time to leave a review.
Unfortunately, your transaction has been flagged as highly suspicious by our Credit Card Authorisation provider which is why it was declined. Again, I'm really sorry that this has happened but rest assured the money will back on your account shortly if it has not already.
As explained to you already, I can confirm that this hasn't moved to a Charged status.
This means that the payment process began but unfortunately wasn't able to complete - this can be down to a variety of reasons. You will see a pending payment on your statement for a period of time determined by your provider, whilst the funds are set aside to be processed by the merchant (us). We do not take action to secure payments that didn't successfully complete meaning the funds will be available in your account again once the determined period has passed.
To confirm, there is no booking attached to the pending payment. We know it's frustrating that these funds are now unavailable to you but please trust that these will drop back into your account soon. Most banks provide more detail about their pending payment processes online should you wish to look into it further.
All the best,
LondonBoxOffice Customer Service Team
I live in Perth
I live in Perth, Western Australia and I am travelling with my family in December. Booking for a show in London was as easy as doing it here in Perth. So easy!
15 ottobre 2023
Non scritta su invito
It is cheaper to buy directly from the theatre website
The London Box office website is very easy to use. Unfortunately, I just spent an extra £40 on the same four seats (£260) by buying from the London Box Office website. The same seats would only cost £220 if I buy directly from the Dominion Theatre website.
7 ottobre 2023
Non scritta su invito
Risposta di London Box Office
Hello,
First of all, I would like to emphasize that the reviews left on Truspilot should be taken with caution.
Indeed, mainly unhappy customers relieve themselves on this platform and truspilot uses these reviews to damage the reputation of our company.
This tactic is implemented by trustpilot to force us to subscribe to a subscription of between £250 euros to £700 per month in order to be able to offer all our customers the opportunity to review our services and thus dilute bad reviews and give a better image more representative of the quality of our services.
To have a reliable opinion of the quality of our company, we invite you to go to Feefo, a competing and cheaper platform which lists all the reviews, good or bad, that we receive every day.
All the best,
London Box Office Customer Service Team
simple procedure that made sense
17 settembre 2023
Non scritta su invito
Easy transaction
Clear, easy to use website. Good ticket price.
15 settembre 2023
Non scritta su invito
Easy website to use.
31 agosto 2023
Non scritta su invito
speedy and easy
speedy, easy to book and navigate , all done on my phone in 5 minutes!
21 agosto 2023
Non scritta su invito
Easy to navigate, except . . .
The site was very easy to navigate. However, it said that if there were issues that needed to be addresses one should contact the site. There was no way to do this, other than through the existing questions. I am hard of hearing (have documentation to that effect) and would like to have been able to find out if there were concessions for the hard of hearing. i'm at the end of the front row. I might have been able to obtain a better ticket in a row that would have been more comfortable for me, but try as I might, I could find no way to deal with my issue on that website.
Thank you.
Sheila Fletcher
23 luglio 2023
Non scritta su invito
ease of finding seats within my price…
ease of finding seats within my price range
11 agosto 2023
Non scritta su invito
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