London Box Office Recensioni 

121
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Easy to view seating and prices, so you can book what you can afford, any restriction is shown before you book. Email came through straight away with tickets attached and confirmation number. Really... Leggi di più

Valutata 5 stelle su 5

We only go to the theatre when we visit London at Christmas so always a worry on picking the correct seats. Excellent site so easy to work the floor plan to make sure I got a great seat but also o... Leggi di più

Valutata 2 stelle su 5

I booked a show 2 days in advance then needed to cancel. £250 for 2 tickets. Contacted them 4 times, no reply no doubt keeping my money. I advise others to stay away from London Box Office and book wi... Leggi di più

Valutata 5 stelle su 5

Have used London Box Office (LBO) to book several theatre tickets. LBO has a huge range of shows and tickets to suit all budgets. I like that you can select tickets using the theatre layout so you ca... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

121 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(121)

50 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

AVOID London Box Office Agency.

I booked a show 2 days in advance then needed to cancel. £250 for 2 tickets. Contacted them 4 times, no reply no doubt keeping my money. I advise others to stay away from London Box Office and book with more commercial agents who also recognise booking mistakes can be made and refunds needed. Not interested in customers.

11 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

I wouldn't give them a Star if I…

I wouldn't give them a Star if I could,just been to Abba Voyage show yesterday.I travelled from Northern Ireland to watch the show.I had selected seats on their website C103 and C104 and whilst it said dance floor on the eticket I assumed they would be still seats as they were numbered.when I got to the venue I was informed that these were standing tickets,My wife and myself are Senior citizens that's why I booked seats.They charged me for seats and left us standing !!! Don't be caught by this company !!!.

2 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Well done London Box Office the venue but the…

I’ve yet to go to the venue but the booking procedure was quick and easy and the big plus, I got the tickets by email in less than 2 minutes after payment confirmation. The bonus is not being forced to download an app or having to wait for the tickets to arrive 48 hours before the show. Well done London Box Office

23 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

The London Box Office - Overcharging

This company have overcharge for theatre tickets and will not allow a cancellation. I thought they were part of the Palladium ticket office, my mistake. I overpaid for tickets and it is impossible to contact them by phone. Don't believe comment on the web site that they answer phone call, it not true. The only communication is by email. This takes 48 hours for them to reply and their response will be that it is too late to cancel.

17 gennaio 2025
Non scritta su invito
Valutata 4 stelle su 5

Good but didn't work on first try

A good experience but on first try it didn't accept my bank card deets and asked me to input them again no idea why but that got me worried to begin with as you hear of stories of scams where you end up paying twice. So I cancelled and switched from using my phone to the laptop. This time it worked and I could more easily see the padlock which confirms it to be a secure connection.
Other than that, best ticket prices at GBP75.00 each for brilliant stalls seats (Row C). Thank you.

26 agosto 2024
Non scritta su invito
Valutata 4 stelle su 5

It was quick and easy.

It was quick and easy. Our tickets were more expensive than the “headline” price, but cheap tickets were indeed available if you wanted to sit that far back with a restricted view.

17 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Site à éviter

Bonjour
Le site refuse de m'échanger des billets de plus de 340 euros. J'écris en français mais on me répond toujours en anglais. Impossible d'avoir un véritable échange : pas de numéro de téléphone et pas de réponse sur facebook

5 maggio 2024
Non scritta su invito
Logo di London Box Office

Risposta di London Box Office

Bonjour,

Tout d'abord j'aimerai insister sur le fait que les avis laissés sur Truspilot sont à prendre avec précaution.

En effet, seulement les clients mécontents se soulagent sur cette plateforme et truspilot utilise ces avis pour entacher la réputation de notre entreprise.

Cette tactique est mise en place par trustpilot pour nous forcer à souscrire à un abonnement compris entre 250 euros à 700 euros par mois pour pouvoir proposer à tout nos clients de laisser un avis sur nos services et ainsi diluer les mauvais avis et donner une image plus représentative de la qualité de nos services

Pour avoir une image fiable sur la qualité de notre entreprise, nous vous invitons à aller sur Feefo, une plateforme concurrente et moins chère qui liste tous les avis, bons au mauvais que nous recevons tous les jours.

Maintenant, permettez moi de répondre à votre avis.

Malheureusement vous nous avez contacté pour un échange suite à l'annulation de votre voyage. Comme indiqué a plusieurs reprises, une fois réservées, les places sont normalement non échangeables et non remboursables.

Cependant, nous vous avons tout de même proposé un échange mais les règles sont strictes et cet échange doit être pour le même spectacle. Malheureusement, vous avez choisi de reporter votre voyage 5 mois plus tard pour une date ou Sister Act n'est plus sur scène.

Nous avons payé le théâtre pour vos places et il ne propose aucun remboursement pour une annulation pure et simple. Vous comprendrez, j'espère, que nous ne pouvons être tenus responsables pour un changement de programme de votre part.

Bien à vous,

London Box Office Customer Service Team

Valutata 1 stelle su 5

Avoid this Scalper

Avoid this Scalper and goto the theatres own website, as its about £20 cheaper per ticket..
We paid an extra £60 for three tickets to see My Neighbour Totoro. Money we can ill afford to lose. LBO had sent me an email about the show which I had clicked and bought tickets through, assuming it was a legit theatre link. I realised about 30 seconds after I had paid them that I had just been overcharged £20 each ticket, we could have bought cheaper tickets and got better seats, from the theatres own website! I now feel Horrible, I have never been conned like this before! Save yourself a whole lot of pain, avoid them at all costs.

3 maggio 2024
Non scritta su invito

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