This company do not want to take returns and make it as problematic as possible for you to return. You submit a return and have to wait 72 hours for a return shipping label, I didn’t receive it so had... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I was looking for perfectly circle frames. Checked hundreds online and tried on dozens in physical stores. Then I found Lohause Winston frames. It took couple of weeks to arrive to Lithuania. Once I... Leggi di più
Hola Amigos... me llamo Mauricio Santiago Diaz, soy de Mendoza, Argentina, hace unos días, por mera casualidad encontré la página de Lohause y quedé maravillado con algunos marcos para anteojos receta... Leggi di più
Great stylish frames, fantastic and well-fitted lenses. Worth the money I have spent. I am very happy with the whole experience including the customer service.
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Speedy delivery
Speedy delivery. I'm an artist and I appreciate designs that color outside of the lines. My Windsor Paradox frames push the edge of the envelope with a fun twist that will tickle your funny bone. And the quality and craftsmanship are second to none.
The only issue I had was
The only issue I had was, narrowing the selection to one pair. Process was simple, communications with "lohause" were responsive - thanks Steve - and I have an outstanding stylish, expressive creation to feel proud to wear.
Quality of Product
Ordering process was very simple & quick. Delivery was speedy and arrived safely. The quality of the frame ordered is fantastic so very pleased.
Thoughtfully designed and well crafted…
Thoughtfully designed and well crafted frames, Lohause gets it right. Also, great customer service--a company that cares! Thank you.
A luxury, and well worth it.
The process of selecting frames, entering my prescription, and ordering was straightforward. I was skeptical that Lohause would be able to live up to their claim on production and shipping time, but I needn't have been. The glasses arrived on time and were beautifully presented. I could not be more pleased with the quality or style of the frames, and the lenses are all I could ask for. I messaged customer support with a question, and their response was just as speedy and professional as I expected. In the end, I was so impressed with Lohause that I turned around and ordered a pair of sunglasses.
Spectacular Design and Outstanding Quality
I absolutely love my Lohause glasses! The design is simply spectacular – stylish, modern, and unique. The quality is outstanding, you can really feel the craftsmanship in every detail. Even the packaging was impressive, making the whole experience feel special from start to finish.
Absolutely love my glasses from…
Absolutely love my glasses from Lohouse!
The design is beautiful and the quality is honestly next level. I’ve never seen or felt a material like this before — it’s super durable but still lightweight and really comfortable to wear. The whole concept feels fresh and modern, totally different from anything else I’ve tried. Highly recommend!
Iconic Styles
I’ve tried so many eyewear brands, but none have made me want to keep buying more pairs like Lohause. Their styles just work with my face in a way no other brand has managed. Every model feels like it was made for me. It’s the first time I’ve found glasses that make me want to explore different looks without second-guessing the fit or design. Lohause just gets it right.
Absolutely perfect experience
I recently ordered a pair of The Allen Noir sunglasses from Lohause as a birthday gift for my partner — and I couldn’t be happier with the entire experience.
My partner is a huge fan of the brand — this is already his second pair, and he’s absolutely in love with the quality, the fit, and the unique, minimal design. The sunglasses feel premium and timeless — the kind of piece you want to wear every day.
The team at Lohause was incredibly kind and responsive throughout the process. The shipping was smooth, and everything arrived beautifully packaged.
It’s always a pleasure to support a brand that truly cares about their product and their customers. Highly recommend!
Lohaus has been great to work with.
Lohaus has been great to work with.
I wanted to exchange my frames for another pair that I later noticed;
Steve and team were really great.
Professional, prompt and responsive to
Expediting the exchange and made sure that I was a happy customer.
I’ve never really had such wonderful
Customer service and I love my frames…excellent quality and exactly what I wanted!
Exceptional quality, flawless aesthetic—my new go-to eyewear
I just received my first two pairs from Lohause—Hoffman Noir and Truman in Café—and I’m genuinely impressed. The craftsmanship is superb, the styles are elegant and fluent, and the shipping to California was fast and smooth.
Lohause gets it right. After 40 years of loyalty to Oliver Peoples, this is the first brand that’s ever tempted me to switch. They’ve earned a new repeat customer.
Highly recommended.
Allen Air Sunglasses
I bought an Allen Air Sunglasses transparent frame, and I love them. They have a good fit, good polarized lenses, and, most of all, I love the sturdy hinges, which is a big plus. Shipping was fast, exactly 6 days from Lisbon to the destination. I will probably get another piece soon.
Very happy with my Lohause frames
Very happy with my Lohause frames. Incredible design, unmatched quality. Thank you for such beautiful, high-quality products.
Overall great experience/First time customer
Overall great experience/The customer service response was quick and detailed. I wasn't sure at first purchasing this brand being new to me, but I am very satisfied.
Websales went easy en delivery was very…
Websales went easy en delivery was very quick. Quality of the frames 11 out of 10 absolutely wonderful
I could not be happier!
I could not be happier with the three eyeglasses frames that I purchased from Lohause! I especially appreciate the measurement specifications online, which made my purchase straightforward and clear. In addition, given the stylish frames, I have received a ton of compliments! Thank you, thank you!
Huge respect for what you’ve done
I’m honestly so impressed with what you’ve built with Lohause. The story, the design, the whole vibe… it’s all super well done and feels really genuine.
Easily one of the best brands I’ve seen come out of Portugal. You and the team should be really proud. It’s seriously inspiring.
Stylish Frames That Look Great On
I bought some frames from Lohause and loved the design! Even more beautiful in person. Modern, sophisticated design. On top of that, they have a lightweight structure that’s perfect for daily use. Definitely an excellent purchase! Highly recommended!!
Utilstrækkelig kvalitet og forsømmelse af kundeservice - i strid med dansk forbrugerrettigheder
Jeg er utilfreds med kvaliteten af stellet på den brille, som jeg har købt hos Lohouse og ønsker derfor at returnere produktet. Desuden er jeg utilfreds med kundeservice og betaling for returforsendelsen.
Jeg har skrevet en e-mail, henvendt mig via deres hjemmeside og skrevet en besked på deres Instagram.
Først efter 8 dage har de svaret tilbage med en returseddel. Det skal bemærkes, at det er op til køber selv at skrive til Lohouse for at få en returseddel udleveret for først derefter at kunne returnere produktet alt inden 14 dage.
De skriver selv, at de har god kvalitet og nem samt fleksibel retur-politik. Det er ikke min oplevelse.
Deres handelspraksis mener jeg er i strid med god skik.
Jeg har nu fået sendt min returpakke med FedEx. Efter 17 dage har jeg nu modtaget mit returbeløb. Returforsendelseb har kostet mig 190 kr (eur25)
Samlet har jeg haft et meget dårlig kundeoplevelse og frygter besvær med at få tilbagevendt beløbet fra mit fejlkøb. Samlet anbefaler jeg ikke at handle med Lohouse - jeg holder dette opslag opdateret indtil jeg modtaget mit returbeløb..
Amazing quality love these Lohause They…
Amazing quality love these Lohause They are my latest number 1 -
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