This company do not want to take returns and make it as problematic as possible for you to return. You submit a return and have to wait 72 hours for a return shipping label, I didn’t receive it so had... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I was looking for perfectly circle frames. Checked hundreds online and tried on dozens in physical stores. Then I found Lohause Winston frames. It took couple of weeks to arrive to Lithuania. Once I... Leggi di più
Hola Amigos... me llamo Mauricio Santiago Diaz, soy de Mendoza, Argentina, hace unos días, por mera casualidad encontré la página de Lohause y quedé maravillado con algunos marcos para anteojos receta... Leggi di più
Great stylish frames, fantastic and well-fitted lenses. Worth the money I have spent. I am very happy with the whole experience including the customer service.
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent product
Excellent product and support during the purchasing process.

Risposta di Lohause
Unwearable crooked frame
Twisted, crooked frame -Totally unwearable, and complicated to send it back, but will keep on trying
A painful waste of money on an expensive, but very poor quality product (and import tax )
Very disappointing
Feel I was scammed

Risposta di Lohause
Lentes bonitos
Completamente satisfecho con la compra, estuve mucho tiempo buscando lentes, me gustaron apenas los vi
El proceso de compra fue muy sencillo y el apoyo en aduanas por el agente que usan fue de primera

Risposta di Lohause
Utterly superb in every way
Utterly superb in every way - couldn’t be happier with my “Winston’s”

Risposta di Lohause
The miracle of good Marketing
The sunglasses arrived in a simple DHL bag with no outer packaging, just the sunglasses box itself. When I opened it, I immediately noticed protective stickers on both sides of the lenses. That’s usually a red flag for low-quality lenses, and unfortunately, removing the stickers confirmed it: the lens quality feels cheap. The frame design and colour are actually quite nice, but the temple hinges are extremely stiff, which only reinforced my impression that the product’s value lies mostly in its appearance, not its craftsmanship. Overall, it seems like you’re paying for design and marketing rather than true quality. In my opinion, they’re not worth the price.

Risposta di Lohause
Customer experience
Customer experience: flawless!
Easy to order through a clear and sexy website, very fast shipping from Portugal to France, ultra-reactive and very kind customer care... and the spectacles are just awesome! I ordered a pair of Truman in black, the fabrication is top notch and the design is a serious match of form and function! Can't wait now to have my prescription lenses mounted on it and hit the streets with a very cool new look! Bravo Lohause, well done!!!

Risposta di Lohause
Perfect!!!
I am very happy with my glasses!!! I have already 4 pairs from Lohause.They are all perfect,nice design,very classy and very good quality!!!
Also I received every pair i ordered very quickly in 2 days.
Thank you Lohause,you are very professional!!!!!

Risposta di Lohause
Problems Happen, But Customer Service Made It Right
First, I ordered the Winston Paradox N2 and truly love the frames. They're everything I'd hoped for and more.
Next time I would spring the extra for blue-light blocking lenses, as the 'standard' does visibly reflect some (minimal but noticeable) blue/purple light to the person looking at you.
I have to give it to the Customer Service Team at Lohause. 10/10. It's no secret that the U.S. government is a mess (and as it turns out, so is getting packages through Customs). There were some shipping snafus as a result, no fault of Lohause, but they went out of their way to keep me updated and communicated the headaches to DHL so I did not have to.
All in all: a very satisfied customer. Worth it for such a great look and well-made product! (Just budget a little extra time if you're a U.S. customer)

Risposta di Lohause
Lohaus provided excellent advise before…
Lohaus provided excellent advise before ordered my first glasses at them.
Customer services department are very friendly and swift.
Last but least and indeed most important !
The quality of the frame and glasses are perfect and in ratio to the price level outperforming the competitors, that is in my view!!!

Risposta di Lohause
Excellent final product delivered
Excellent final product delivered - precisely as requested - best ever reading lenses I have ever experienced too to be honest. Quality and style are really very satisfying.
Shipment was just under 2 days so kudos to these guys - they are doing a fine job.
Am in the process of ordering another pair of specs - this time bifocal.
Domenic Aquilina
Malta

Risposta di Lohause
Excellent product and good service
Excellent product and good service. Unfortunately they used Fed Ex on the second pair I ordered. I regularly get compliments on my glasses.

Risposta di Lohause
Óculos de óptima qualidade
Óculos de sol 😎 de óptima qualidade, lentes magníficas!

Risposta di Lohause
unique frames
I regularly get compliments on my Lohause frames (I have three). Their service is great, working through problems in a timely manner. And their frames are unique and fantastic!

Risposta di Lohause
The finest eye glasses I have ever owned
I found lohaus through ads on Instagram. I was hesitant because I’ve had mixed results ordering items from the vendors on that site. However, the frames Iohaus has were very reasonably priced, and I liked every one of them. I am so glad I did. I’ve been wearing glasses for most of my life, and these are, bar none, the finest pair I have ever had. Aside from the frame, which I really like, the lenses are the thinnest I have ever had, and the price is so reasonable that in a short time I will order a second pair.

Risposta di Lohause
EXCELLENT QUALITY
THE COMPANY HAS EARNED A NEW REPEAT CUSTOMER.

Risposta di Lohause
Excelent quality fair price .
Excelent quality fair price .
As a Glass enthusiast, i am happy to explore a new boutique brand

Risposta di Lohause
Totally Satisfied
In total I have three pair of glasses from lohause (Dean Amber glasses, The Picasso Amber Sunglasses, The Spielberg Tea Sunglasses). First of all I am more than satisfied with all the glasses I ordered. One times to Germany, one time to Greece and they arrived in no time, using DHL express with no additional costs.
So far the quality seems good, not really anything to complain. This is a small company so anybody ever visited economics knows that the price could be higher than other big cometitors.

Risposta di Lohause
Just another review…
My experience with lohause has been a pleasure.
First, shipping was fast and efficient.
The effort and care put on the packaging of the frames are a reflection of someone who likes what they’re doing and rightly proud of the product they sell. Most important, the frames themselves are undoubtedly quality frames from back to front - well crafted… beautifully designed.
I also have nothing but good things to say about customer support. Needed assistance with a small request that was promptly taken care of (thank you Steve).
Highly recommended.

Risposta di Lohause
Amazing products and amazing customer…
Amazing products and amazing customer service. My new Winston Paradox N1 frames are elegant and light!
The product is exceptional
The product is exceptional, the marketing is cool, and the customer support is great. I had an issue caused by the new USA tariffs and customer service was right on it. Lohause understands branding and elevated customer service.
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