These are great but there a little improvement that is still needed in two areas. The bladder leak proof underwear is said not to rustle but they definitely do, this makes me feel somewhat self cons... Leggi di più
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Fabulous product which is soft and comfortable and has given me confidence day and night. Truly liberating. First order offers replacement if sizing isn’t right. True to their word they replaced... Leggi di più
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First time user, I was skeptical at first but I am absolutely pleased I went for it. I have quite a heavy cycle and didn’t think it would work, but after using Loeah (originally called Luna), I can sa... Leggi di più
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Awful, avoid. Uncomfortable, damp, and smelly. They need to be washed on a cool temperature, you can’t soak them and the dye will run so be careful). They were an expensive mistake. I complained and... Leggi di più
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4,1
Molto buono
609 recensioni
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Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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First ever order from Loeah - delighted
This is my first ever order from Loeah. I have bought absorbent underwear from other companies in the past but was impressed by Loeah’s prettier styling, as well as the volume absorbency advertised so was keen to give them a try.
I ordered multiple styles - was delighted to find so many hipster styles to choose from. I’m a big fan of seamless for day to day as well as pretty lace for other occasions and again Loeah scored well on this for me. Extra bonus… there was a big sale on too!! Hat trick of successes!
My only issue was a size 10-12 being classed as a “large”. That did give me a wee jolt until I got over myself!!!
Delivery was quick & the tracking kept me updated throughout.
2 of the styles are absolutely perfect in terms of fit & comfort. Unfortunately the other 2 aren’t right for my shape (Seamless Hipster are neat for size, and cause significant VPL at the buttock & above my hip. Lace Bikini Brief have the opposite issue & are a more generous fit resulting in bagging of the fabric at the back & a lumpy silhouette for me.)
I contacted the Customer Team & they were so helpful. Replies arrive the next day generally. They kindly offered that I could switch sizes or swap to a different style, and only needed to cover postage costs (as per their “Fit Guarantee”).
Really impressed with the fit & comfort of the 2 styles that work for me. And also really impressed with their customer service. Delighted & looking forward to my new pad-free life!!!
16 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Catriona,
Thank you so much for such a thoughtful review, it was a real joy to read! We're delighted you found styles you love for both everyday and special occasions, and that our team could help with the ones that weren't quite right. Just a little tip for next time: our Seamless Hipster runs slightly small, so we always recommend sizing up for that style. Here's to your new pad free life!
X Loeah 💕
A fantastic product
A fantastic product. Fast delivery. My daughter loves them. Will definitely be buying more. Thank you very much
5 agosto 2026
Non scritta su invito
Risposta di Loeah
Hey Holly,
Thank you so much for this lovely review! We're so happy your daughter loves her period underwear and that everything arrived quickly. We can't wait to welcome you back for your next order.
X Loeah 💕
Terrible product and customer service
Wish I had not bothered! UPDATE! RECEIVED A BOG STANDARD RESPONSE TO THIS REVIEW WITH NO REFERENCE TO MY ACTUAL COMMENTS. ANOTHER EXAMPLE OF POOR CUSTOMER SERVICE
A number of reasons why... they are not true to size; they are incredibly uncomfortable; offer no support; like wearing a nappy!; and their policy states you cannot return once the seal on the package has been opened but you cant access the product without breaking the seal! Now im stuck with 2 pairs of pants that don't fit. They have offered to replace with a different size ect but have to pay £6.99 for postage which is very expensive considering it's a pair of pants!! I'm not happy at all with either the product or the customer service from this company.
30 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Lucy,
Thank you for sharing your experience, and I'm really sorry the underwear wasn't the right fit or feel for you. We know how disappointing that is, especially when you were looking forward to trying something new.
We completely understand that finding the right size can be tricky when shopping online. That's exactly why we offer our fit guarantee, so if the fit isn't quite right, you can exchange for a different size or style. The seal on our packaging is there to protect the hygiene of every order, which is why we can't accept items back once it's opened, but we always want to make sure there's still a solution for you.
The extra feel at the gusset comes from the absorbent layer, which is what keeps you protected during your period. Every style feels a little different though, so a different size or model can really change how comfortable they feel to wear.
We'd genuinely love to help you find a pair that feels right. Please send us a message with your order number and we'll help you choose the best option for you.
X Loeah 💕
Helpful web site
Helpful web site, easy to do and complete shop.
Very generous and helpful service, great product!!
14 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Pat,
Thank you so much for your kind words, we're really happy to hear you enjoyed shopping with us and that you love your period underwear. It means a lot to the whole team. Enjoy every pair!
X Loeah 💕
Awful
Awful, avoid. Uncomfortable, damp, and smelly. They need to be washed on a cool temperature, you can’t soak them and the dye will run so be careful). They were an expensive mistake. I complained and was just given the opportunity to spend another £6.95 on postage which felt very different to the refund policy which they have on their website. As per some of the other reviews they come in sealed bags so if you open it to look at them that will be your opportunity of a refund gone.
I do think some of the reviews are from questionable sources
15 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey,
Thank you for taking the time to share your experience, and I’m really sorry our period underwear didn’t live up to what you’d hoped for.
Our period underwear is designed to lock in moisture and keep odour under control, so this definitely isn’t the experience we want anyone to have. Absorption isn’t always instant, especially on heavier days, which can sometimes feel a little damp even when the layers are doing their job. We recommend washing at 30 degrees because hot water causes blood to set into the fabric, which can affect both freshness and how well the layers absorb. If odour ever becomes an issue, a simple deep clean usually makes a big difference, and we’d be more than happy to talk you through it.
As period underwear is a hygiene product, we’re unable to accept items back once the seal has been opened. This keeps every order safe and hygienic for all our customers, and it’s why we offer our fit guarantee, so there’s always a solution if the size or style isn’t quite right.
We’re grateful for every review shared with us, including yours, as it genuinely helps us improve. We’d really love the chance to help you get more out of your underwear, so please send us a message with your order number and we’ll do our best for you.
X Loeah 💕
Liberating leak proof underwear
Fabulous product which is soft and comfortable and has given me confidence day and night. Truly liberating.
First order offers replacement if sizing isn’t right. True to their word they replaced my first order. No quibble and have since ordered some more.
Even though I offered at my own expense to send back wrong size unworn ones, but was told I could keep them and pass on to someone they may fit. Communication was excellent.
Yes they take a time to dry but I wash on a 30 x 15 minute cycle with a 1200 spin
Part of my life now and can ditch panty pads which even the sensitive ones caused me problems.
31 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Angela,
Thank you so much for this lovely review, it really made our day! We're so happy the fit guarantee made things easy for you and that your period underwear has become such a comfortable part of your routine. Thank you as well for sharing your washing tips, and for coming back for more. Enjoy every pair!
X Loeah 💕
Good customer service response
I havent been able to try the product yet as I need a replacement size - different products seem to size differently - customer service has been great and the size guarentee is hopefully coming to my rescue.
30 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Lisa,
Thank you for your review! You're right that the fit can vary slightly between styles, so thank you for pointing it out. That kind of feedback really helps us. We hope your new size fits perfectly, and we'd love to hear what you think once you've had the chance to try them!
X Loeah 💕
Do not buy from this company they…
Do not buy from this company they purposefully put their ‘hygiene’ seal so you cannot view or inspect the goods unless it’s broken and they tell you cannot return from refund. It’s a scam and I will be trying every avenue to prevent them from trading going forward.
30 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey,
We're sorry to hear you're unhappy with your experience, and we'd like to explain why our packaging works the way it does.
Because our underwear comes into direct contact with the body, it's classed as a hygiene product. The seal is there to protect you and every other customer, so you can be sure you're always receiving a brand new item that no one else has handled or worn. This is why we can't accept returns once the seal has been broken, which is stated in our Exchange and Return Policy and on the seal itself. As long as the seal is intact, you're welcome to return your order.
We also understand that sizing can be tricky when shopping online. That's why we offer a fit guarantee on your first order, allowing you to exchange once for a different size or style. There's no need to send back the items that don't fit, you only pay £6.95 for the shipping of your new items.
If you'd like us to look at your order together, please send us an email and we'll gladly help where we can.
X Loeah 💕
Quality products and fit guarantee 10/10
Very happy with my products and the customer service. I ordered 6 pairs and 2 didn't quite fit right, but with the fit guarantee and Loeah's responsive customer service it was sorted with no hassles. Will happily order again.
30 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Emma,
Thank you so much for your review! We're really glad you're happy with your order and that we could quickly sort out the pairs that didn't fit quite right. We'd love to welcome you back for your next order!
X Loeah 💕
Responsive customer service
Responsive customer service, beautiful product.
30 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Zosia,
Thank you for your review! We're so happy you love your new pieces and that our team could help you quickly.
X Loeah 💕
Great experience & CS!
Great experience ordering period underwear with Loeah! I've been interested in trying period underwear for a while now after many friends have recommended it over pads/tampons and I came across Loeah with very good reviews and they had a buy 3 get 4 free offer during their rebranding. Delivery took a little longer than what I thought it'd take, but nothing too out of the ordinary and once I received them and tried them on - I understood what all the rave is about. These pants really do feel so buttery soft and comfortable and not bulky at all! So excited to use them during my next cycle! There was 1 piece out of 7 that fit extremely tightly and I got in touch with customer service for the exchange option. They were incredibly helpful and responsive and provided me with an option that works. All in all 5 stars - can't fault Loeah, and will update after trying the underwear :)
30 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Svetlana,
Thank you so much for taking the time to write such a lovely review! We're so happy you finally gave period underwear a try, and even happier that your first impression was such a good one. Thank you as well for your patience with the delivery, it's great to hear the wait was worth it.
We're glad we could find a solution for the pair that felt too tight. Good luck with your next cycle, and we can't wait to hear how you get on!
X Loeah 💕
The material is very soft
The material is very soft. My first order I got the sizing wrong, I contacted customer service and they were incredibly helpful in arranging a replacement to be sent out using their 'fit guarantee'. I am currently waiting for these to arrive and can't wait to try them out and compare them to previous brands I have used.
29 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey,
Thank you for your lovely review! We're glad you're enjoying the softness of the fabric and that we could get your replacement sorted quickly. We'd love to hear how they compare once you've tried them!
X Loeah 💕
My daughter is a convert
My daughter is a convert! We've tried several brands but yours is the one she comes back to every time. Fantastic product that takes all the stress and worry out of the school day - even on PE days! 10/10!
29 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Kerry,
Thank you so much for this lovely review! Knowing your daughter keeps choosing us after trying other brands means the world to our team. School days can be stressful enough, so we're really happy she can focus on everything else, even when it's time for PE.
X Loeah 💕
Still need further improvement
These are great but there a little improvement that is still needed in two areas.
The bladder leak proof underwear is said not to rustle but they definitely do, this makes me feel somewhat self conscious when wearing them. Secondly because of the bulky layers they take forever to dry.
Apart from that they better than the underwear I was wearing before.
29 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey,
Thank you for your honest review! We're glad to hear they're an improvement on what you wore before, and we really appreciate you sharing where we can do better.
We're sorry the rustling made you feel self-conscious. Feeling confident is so important, so we've passed your feedback on to our product team. If you'd like, send us an email and we'll gladly help you look at other styles that might feel more discreet for you.
As for drying, the absorbent layers do need a little extra time. Hanging them with the gusset turned outwards in a well-ventilated spot can help speed things up.
X Loeah 💕
The pants are very comfy and hold all…
The pants are very comfy and hold all the blood, no leaks, very satisfied. I also had an issue with the wrong size being delivered and the customer service was amazing and sent me the correct size very quickly.
29 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey,
Thank you for your review! We're so glad you're feeling comfortable and protected in your pants. We're also sorry about the mix-up with your size, and we're happy we could get the right pair to you quickly.
X Loeah 💕
Very happy with my purchase
Very happy with my purchase, work completely as described, keeping me dry and comfortable. No issues at all.
22 agosto 2026
Non scritta su invito
Risposta di Loeah
Hey Katy,
Thank you for your lovely review! We're so glad your pants are living up to your expectations and keeping you comfortable. That's exactly what we love to hear!
X Loeah 💕
All good
All good - quality and comfortable underwear. No quibble replacements if the fit is not right 😁
28 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey June,
Thank you for your lovely review! We're so glad you're enjoying the comfort and quality, and that we could help you find the right fit.
X Loeah 💕
Great customer service
Really good customer service and exchange processes.
25 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Hala,
Thank you for your review! We always want exchanges to feel simple and stress-free, so it's great to hear that's how it went for you.
X Loeah 💕
I received my first order and the…
I received my first order and the underwear was too large. I contacted customer services and they promptly got back to me to offer me a free replacement in a smaller size. I can't fault the customer service and look forward to trying out the smaller size.
26 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey,
Thank you for your review! We're glad we could help you get the right size so quickly after your first order. We hope the new pair feels just right, and we'd love to hear how you get on once you've tried them!
X Loeah 💕
I ordered a size large in my first…
I ordered a size large in my first order but they were too big, thanks to the fit guarantee I'm getting them exchanged for mediums. The quality feels great and im looking forward to trying them out!
27 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey,
Thank you for your review! We're glad you're happy with the quality, and that we could help you swap to a size that should fit you better. We hope you love them once you've had the chance to try them!
X Loeah 💕
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