Very pleased with the ease of ordering and then if you get the wrong size customer service are excellent at sorting it. The bladder leak underwear does what its meant to, would like to see the bloom o... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Awful, avoid. Uncomfortable, damp, and smelly. They need to be washed on a cool temperature, you can’t soak them and the dye will run so be careful). They were an expensive mistake. I complained and... Leggi di più
L'azienda ha risposto
These are great but there a little improvement that is still needed in two areas. The bladder leak proof underwear is said not to rustle but they definitely do, this makes me feel somewhat self cons... Leggi di più
L'azienda ha risposto
Fabulous product which is soft and comfortable and has given me confidence day and night. Truly liberating. First order offers replacement if sizing isn’t right. True to their word they replaced... Leggi di più
L'azienda ha risposto
4,1
Molto buono
615 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
great customer service
The product is great quality but didn’t fit. Loeah’s customer service team responded quickly to my email and their communication around their best fit guarantee was clear and quick and I have been able to arrange an exchange. I really recommend them.
22 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Kate,
Thank you so much for your kind words! We're really glad our team could help you arrange your exchange without any hassle, and it means a lot that you'd recommend us.
We hope your new pair fits perfectly once it arrives!
X Loeah 💕
Products are well made and comfortable
Products are well made and comfortable. I needed to change the size under the fit guarantee as I felt these ran large. This was easy to do and I would definitely buy again
21 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey June,
Thank you for your lovely review! We're so pleased you're enjoying the comfort and quality, and that swapping to a better size was quick and easy. Thanks as well for your feedback on the sizing, it really helps us and other customers.
We'd love to welcome you back for your next order!
X Loeah 💕
Swimwear bough for holiday highly recommend
Bought 2 pairs of period swimwear as my period changed its cycle right before our holiday abroad and my son had spent way to long learning to swim for my period to ruin it! Well for the first time in 16 years it didn’t and I swam every single day period or not! They where comfortable looked like normal swim pants and where super easy to hand wash in our caravan! Will absolutely be buying the period pants next!
30 agosto 2026
Non scritta su invito
Risposta di Loeah
Hey Danielle,
What a wonderful review, thank you so much for sharing! It honestly made our day to hear you could enjoy every swim with your son without having to sit on the sidelines. That's exactly why we created our swimwear.
We'd love to hear how you get on with the period pants too. If you need any help choosing a style, just let us know.
X Loeah 💕
Really happy with the luna pants
Really happy with the luna pants, have a thong and a brief, was surprised the thong worked but it does! Could not give 5 stars due to the price but i appreciate you are paying for quality. Would deffo purchase again (after payday)
31 luglio 2026
Non scritta su invito
Risposta di Loeah
Hey Kerrie-Ann,
Thank you for your review! We love hearing that the thong won you over, it's one of those styles people are often unsure about until they try it.
We completely understand your point about the price, and we really appreciate that you value the quality behind it. Keep an eye on our website and emails, as we regularly run offers that might come in handy for your next order after payday.
X Loeah 💕
Avoid. They use their fit policy to deny you refunds
Don't be take in by the glam looking contents. The way this company operates is a total scam - they don't allow any returns at all. This is in violation of so many laws. Instead they use their fit guarantee, which by the way only applies to your first order, to block you from retuning items. They don't have hygiene seal on each item like all other reputable brands do instead they put all items in a single bag and say if you open this bag and break the seal, which you have to, to inspect the items you cannot return them and if this is not your 1st order you can't even exchange. The quality of the underwear is average but the trap they use to force you to keep the items is off putting. They are glorified drop shipper and if you need to exchange items to make use of their flawed fit policy, guess what - you will have to ship them at your own expense all the way to China!
21 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Rena,
Thank you for sharing your feedback. We’re sorry to hear you’ve had this experience, and we’d like to clear up a few points.
As stated in our exchange and return policy, and on the seal itself, we’re unable to accept returns once the seal has been broken. Because period underwear comes into direct contact with the most intimate parts of the body, we treat it as a hygiene product. This policy is in place so every customer can be sure that what they receive is brand new and has never been worn by someone else.
We’d also like to be clear that we don’t do dropshipping. With dropshipping, orders are sent directly from random suppliers to the customer, without any control over quality, materials or certifications. That’s not how we work. Our underwear is manufactured in China, as is the case for much of the period underwear available today. Instead of shipping our stock to warehouses in different countries and sending each order on from there, we store it right next to our factory and ship directly to our customers. We’ve chosen this deliberately to avoid unnecessary transport steps and keep the environmental footprint of our distribution as low as possible.
Our return centre, however, isn’t located in China but in the Netherlands. For size exchanges under our fit guarantee, you don’t pay any return costs. You only pay the shipping cost of the new item, which is £6.95
If you’d like us to take another look at your order, feel free to send us an email. We’re happy to help where we can.
X Loeah 💕
Have made my first order and really…
Have made my first order and really happy with the quality of the products I have received. The customer service and support I have received since I placed my order has been outstanding, as I was unsure on the fit of one of the styles. I’m really looking forward to using my new purchases.
21 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Kelly,
Welcome to the Loeah family, and thank you for such a lovely review! We're so happy you're pleased with your first order and that our team could help you feel confident about the fit.
We hope you enjoy wearing your new pieces. If any questions come up along the way, we're always happy to help.
X Loeah 💕
Great customer service and helpful when…
Great customer service and helpful when needing to change sizes
20 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Marcia,
Thank you for your review! We're really glad the size exchange was easy for you, and we hope your new pairs feel just right.
X Loeah 💕
Really great customer service
Really great customer service. The original order I did unfortunately didn’t fit right which was gutting as I was so excited to try them. They kindly replaced the pairs for me and I look forward to getting the replacements as the quality seems great
21 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Gemma,
Thank you so much for your lovely review! We completely understand how disappointing it is when you're looking forward to something and the fit isn't quite right, so we're glad we could put it right for you.
We hope your new pairs feel amazing once they arrive. Let us know how you get on!
X Loeah 💕
Lovely quality but found the sizing a…
Lovely quality but found the sizing a little small on the swim briefs
21 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Kathryn,
Thank you for your review! We're glad you're happy with the quality, and thanks for letting us know about the swim briefs. If this was your first order with us, you can use our fit guarantee once to swap them for a different size. Just send us an email and we'll gladly help you find a better fit.
X Loeah 💕
I ordered 2 pairs of period pants in my…
I ordered 2 pairs of period pants in my usual size (12) XL but found they were too small. I was also concerned about the very firm band on one pair would be too small even in the next size up. I got in contact with customer service and they very helpfully not only swapped me to the next size up but changed the style on the firm band pair. I'm very happy with them and find them comfortable and absorbent.
22 settembre 2026
Non scritta su invito
Risposta di Loeah
Hey Louise,
Thank you for taking the time to write such a kind review! We're really happy we could find a solution that suits you, both in size and style. Every body is different, so it's great to hear you've found a fit that feels comfortable and works well for you.
If you ever want help choosing your next pair, just drop us a message.
X Loeah 💕
Comfy, cute but runs small
Underwear seems comfortable and very importantly it's cute! they run small however but I was kindly offered replacements
21 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Sharn,
Thank you for your review! We're so glad you love the look and feel of them, and thanks for the heads-up on the sizing. That kind of feedback really helps us and other customers when choosing the right size.
We hope your replacements fit just right!
X Loeah 💕
Fit Guarantee
It is really difficult to tell online if an item will fit but their fit guarantee made it easy to go ahead with my order. I used the fit guarantee for one item and it was super easy and quick. Thank you.
21 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Jayne,
Thank you so much for sharing your experience! We want everyone to feel confident placing their first order with us, so it's lovely to hear the exchange went smoothly for you.
We hope you enjoy wearing them, and if you ever need anything, we're just an email away.
X Loeah 💕
The sizing was incorrect
The sizing was bigger, but the customer service was prompt and is going to replace it.
20 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey,
Thank you for your review! Finding the right size online isn't always easy, so we're glad our team could help you quickly. We hope the new size fits perfectly once it arrives.
If there's anything else we can do, just let us know.
X Loeah 💕
I have use a few times
I have use a few times, and will get more.
31 luglio 2026
Non scritta su invito
Risposta di Loeah
Hey Gem,
Thank you for your review! We're so happy to hear you're enjoying them and already planning to add a few more to your collection.
X Loeah 💕
Fantastic period underwear
Fantastic period underwear, which keeps my daughter feeling in control. Comfortable, well made, lovely soft fabric and best of all, it works!
12 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Paula,
Thank you so much for your lovely review! It's wonderful to hear your daughter feels confident and comfortable during her period. That's exactly what we hope every girl can experience with our underwear.
If you ever have any questions or want to explore other styles, we're always here to help.
X Loeah 💕
Lovely pair of pants for my 'lady'…
Lovely pair of pants for my 'lady' days. Very comfortable fit. Bought 4 pairs for my mom as well and finds it very comfortable as well. Would highly recommend.
17 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Alenda,
Thank you so much for your review! How lovely that you and your mom are both enjoying them. It's always special to hear our pants are being shared across generations.
If either of you ever has questions or wants to try a different style, we're always happy to help.
X Loeah 💕
These are the best fitting pants we…
These are the best fitting pants we have tried , they do the job exactly as they should , never have any leaks through or anything and my daughter has no problems with the comfort of them . Always recommend to friends
20 luglio 2026
Non scritta su invito
Risposta di Loeah
Hey Ella,
Thank you for this lovely review! It's so good to hear your daughter feels comfortable and protected in them, and that you've found a fit that really works. Recommendations from happy customers mean the world to us, so thank you for spreading the word.
X Loeah 💕
Lovely colours
Lovely colours, very comfortable and fantastic customer service. Thank you 😊
20 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey,
Thank you so much for your sweet review! We're really happy to hear you're enjoying the colours and comfort, and that our team could help you out.
X Loeah 💕
Brilliant customer service
Accidentally ordered the wrong item, contacted customer service to arrange a refund and was instead offered to replace item for the correct one. They were very quick to respond to my emails and answered all of my questions. Looking forward to trying the product and will definitely be ordering more if they are any good. Service like this really makes a company stand out and i will be recommending them
20 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey Yvonne,
Thank you so much for your kind review! We're really glad we could find a solution that worked for you, and it means a lot that you'd recommend us to others.
We hope you love the new item once it arrives. If you have any questions when you start wearing it, just drop us an email. We're always happy to help.
X Loeah 💕
Discreet, good quality and cute designs
Bought for my teenager. She liked the cute designs and loves that these pants are not bulky, like other brands, so do not show through her clothes. She wears knickers in the day and the shorts at night. The pants seem to be wearing well and keep their shape after washing.
20 ottobre 2026
Non scritta su invito
Risposta di Loeah
Hey,
What a lovely review, thank you! It's so nice to hear your teenager feels comfortable and confident in them, both during the day and at night. That's exactly what we want for every girl who's getting used to her period.
If you ever have questions about other styles or sizes as she grows, just send us a message. We're always happy to help.
X Loeah 💕
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