Lockstation Recensioni 

I THOUGHT I ORDERED BLANKS FOR WINDOW
HANDLES WHEN TAKEN OUT, BUT SENT THE WRONG PRODUCT. REFUND REFUSED. SO VERY DISAPOINTED IN THIS COMPANY

Customer staff really helpful and my replacement lock arrived as promised.
Really pleased with the efficient web site ordering system.

Ordered from here as one of the few companies that has proper measurements of the locks on it's site. Quick delivery and refundable as my lock wasn't in that ridiculous plastic packaging which once cut open isn't returnable.
My measurements however were all good so I didn't need to return after all!
Also pleased delivery was with Royal Mail rather than useless Evri so I didn't have to search half the town for it.

Poor service. Royal mail failed to deliver despite phonecalls to both Lockstation and Royal Mail, Mainly Royal Mails issue not Lockstation. But the 1 star is for charging for redelivery, or not refunding postage. When I said under the sales of goods act they should refund it, I am told they dont appreciate threats and have a zero tolerance policy. and evidently a zero customer service policy too. Waited for the product for 10 days, and they are not bothered so shall not be using again. Things go wrong and thats fine, its how we deal with those issues as companies that shows our true colours.
Congrats Lockstation on losing a sale, a future customer and getting this review, all over £4 postage.

I ordered a next day delivery. I still have not received my order over two weeks later. The company has stopped responding to my emails. Update following their response, I can confirm that the order was not delivered on the ninth, the tracking currently shows it has been returned, by the couriers and I have not had any response to email sent since non arrival of goods.

Only gave them 1 star as I couldn't give none!!

DO NOT get extra keys cut by them, they are very very poor quality and do not work, with no customer service support to rectify there clear poor quality workmanship! I wish I could post the image of the cut key that looks like a toddler did it wth a spoon

Excellent product and quick delivery.

Excellent service - items were exactly as requested - however Royal Mail were useless - ripped the packaging and then ripped the bag they put the ripped package in!!

Great service.will use again

Good site good value fast delivery

Good prices, easy to use website, very quick delivery.
Found my niche item quickly, website had all the necessary details to avoid mistakes.

I made a telephone enquiry prior to placing my order online which was answered professionally.
We were impressed with the cost of the lock being considerably less than others we had looked at.
Ordering a lock and extra key I chose next day delivery.
Item arrived and fitted by ourselves.
I would recommend this company.

I did not receive my order.
You have not refunded me.
You have not contacted me about it as promised.

Well packed, quick delivery.

Good product, delivered on time.

Accidentally ordered wrong size lock after contacting them to see I could exchange was just given it link to buy another. Paid extra for next day delivery and received it three days later and was told same day despatch isn't guaranteed.

Great to deal with, turned around an additional request I had quickly across multiple parts of the company with no fuss and timely handover between internal people. I will use again if I need anything in this area and I'd *Highly Recommended* them.

Perfect fit

Best glass cleaning product on the market. Fast service too. Definitely recommend.