Line2 Recensioni 776

Hey so I have been using line2 for last 5 years or more to make virtual cold calls and recently this app is not even opening up on one of my computer windows 10 + on another computer same windows 10 line2 app opens up but when I try to put my number and passwords the app just disappears from the screen so can't log in pls help or I will lose my job, also I had these issues before but I was able fix it redownloading the app but this time it just not working.

every time I try to use line 2 it doesn't work.
Or the app desconecte from the phone without any notification. If the app is active. You receive a notification “ Could Not Connect
to server to place call.”
When you pay for a line you don’t except tu check of it is on line or not or disconnected. I expect to be working 24 hours a day.
Also some times I didn’t receive the msm from people I straying from reaching me.
I can go on if you need more. When you call for support it can take 20 minutes or more for someone to help.
You want more? In a month I have to call for support 3 times already.

What you are trying to do is preventing public damage but this won’t work. You are the worst I have seen in the business world.
You can not say that you are working on your internal policies to see that changes are made.
Please don’t fool the public this is people’s business you are playing with. How can you tell me after this long as you state that you have in business you have never thought of the impact of your operations of cutting off business communication without a warning, no negotiation which business entity are you and how do you think you can retain customers with this nosense. Your representative so arrogantly and reluctantly telling you I don’t have anything to say with you but they detected fraud thus you are cut off.
Do you know what that statement means to someone who has kept his/ her integrity in check for years?????.
someone with no business acumen but because he thinks he just makes a stupid decision which cost a business over $50000
From day one I found it hard for you to understand our business operations every time you were like we need more we need more after a year of struggling you declared that I can now use your line
Please public never try these people because yours might be worse than mine
If u have a family of 3 people and you want to use it as an option where all of you have their own numbers as fall back you can use but if business worst decision

They charged me 6 times 13 dlls and have NO PHONE NUMBER, that's INSANE, don't try to use this app, IT'S 1000% SCAM!!

I have had line two for many many years. We have four lines, all business lines. The last two years have been a nightmare. Dropped calls, customers can't hear me and I can't hear them (on a 100gb/second wifi). The phone rings but I can't answer even though I try, and yet they never reach the voice mail either.Our customers are complaining.
The texting is OK, but does not work well with images and files.
This in combination with the current pricing means we are taking our four business lines elsewhere.

App. locked up iphone when I tried to install it. Had to sign up over phone with rep. App. would not text, and after 6 hours of my time with tech support, I was told the number I was provided was "blocked", and it would take 48 hours for the correct tech support to get back to me. I cancelled the service on the first day as a matter of principle. How could you make someone pay for broken phone number? The monthly charge was not refunded. No different than scam.

I needed a Canadian number while I'm working abroad. At the time I signed up a few years ago, Line2 was the only viable option. Yet during the entire time of my subscription, their service was fraught with problems. At some point, voice mail was removed from a basic account and became an extra add-on. The Line2 app for Android crashed repeatedly for months before it was fixed. The app itself is so bare-bones that it looks like it was programmed by a child.

Then, when I ported out my number to iPlum, which offered a cheaper service with a better app, Line2 still charged me for a full year even though I had closed my account, had ported out my number, and had not updated my credit card. I even had a notice in my account that my account would be cancelled if I didn't update my credit card information, yet they still charged me in full.

I would never recommend this company. There are far better options available.

Poor call Quality and no refunds for cancellation on an annual payment. Incoming and outgoing calls are impossible to hear. If someone can hear you there is a giant echo.

I have had this service for 3 months after moving to Mexico. In the entire time I have had the service I have never once been able to make a call out from the app. I had nothing but trouble porting my phone number, it took over 4 weeks, they offered to give me a month free, which I never received even though I have asked about it multiple times to follow up. I am now trying to get help on why I cannot make calls out, and there is no phone number to call, and email replies are generic and takes 4-5 days to respond without any actual help for my situation. Very unhappy with their service and level of accountability.

Can't sign into account - no one to call for help.

For a Phone company-Nobody Answers the phone!

One day after signing up for a number, upon entering my login at line2.com, it said "This account appears to be closed." The options to cancel the "service" are to log into one's account (which is obviously impossible), or to call these incompetent Y-K-Ws on the phone. But they don't actually answer their line. I held for over 8 minutes before hanging up. They are unreachable by either of their stated methods and are actually a scammy company.

My account has literally disappeared without warning, what a sh*tshow disaster of a day!

Can't get in. I pay monthly whats happening

I could deal with the poor updating, but now I was having a private conversation, next thing I know everything was blocked, and they closed my account. Ok, I guess intimate conversations are a no no. I know not to use their texting service for that. I opened a new account intending to follow their vague rules, had barely even sent a few texts to test it, and they closed it too?

If you want or expect any privacy, you wont have it, and your texts are monitored.

No way to appeal, closed, end of story.

Find a place that doesnt censor your private conversations, or monitor your conversations.

Or at least be aware that this is being done.

even better, they charged me for the service they closed!!

Update: I've already been working on this with your support. I told them is personal. There is no appeal, no review, decision closed. They refuse to even respond now.

Nor even credit me for the second line you closed, so I have to process a chargeback with my credit card co.

I guess I’ll pass this on to my credit card company as a chargeback

From:
Sent: Monday, August 19, 2024 3:08 PM
To: 'Line2 UP Support'
Subject: RE: Line2: Support Request - (#1194503)

In addition, you charged me 8/17 for a service you closed

From: J>
Sent: Monday, August 19, 2024 11:16 AM
To: 'J; 'Line2 UP Support'
Subject: RE: Line2: Support Request - (#1194503)

Cant you allow me at least to use that new one and follow the rules, or is it just sorry you cant use our service at all, too bad so sad?

From:
Sent: Monday, August 19, 2024 11:00 AM
To: Line2 UP Support
Subject: RE: Line2: Support Request - (#1194503)

My other account I created was also closed, and it hasn’t done anything yet

From: Line2 UP Support
Sent: Monday, August 19, 2024 10:48 AM
To: >
Subject: Line2: Support Request - (#1194503)

Crystal S, Aug 19, 2024, 1:48 PM EDT:
Thank you for responding with the required information.

This account has been reviewed and determined to be in violation of our Terms of Service. As a result, the account has been closed and is not eligible for reactivation. For more information on our acceptable usage policy, please review our terms of service

Really impossible to deal with company. If everything is fine then no problem. I've been trying to do the SMS verification with them for a long time and they are of no help whatsoever. Look forward to leaving them as soon as possible.

In terms of their reply to my comment, there has still not been any follow-up. I finally figured it out on my own, as there was simply no help forthcoming.

If Line2 was as good at customer support as they are at monitoring online comments, they would be in great shape.