Company has a prize for bank to bank payments but direct debits aren't eligible, only manual payments via their website, which carry a transaction fee of £2.35. What type of organisation does that sou... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
It’s when things go wrong that you find out how good your Lettings agents is. Our tenant turned into a nightmare (following their relationship breakdown, before which they had been great). Lettingapro... Leggi di più
L'azienda ha risposto
I’ve had a good experience with Letting a Property over the past few years. They’ve been helpful, and I especially want to mention Charlotte, who has been great throughout. Any enquiries or issues... Leggi di più
L'azienda ha risposto
Great service. Efficient, informative and helpful support for Landlords from the team. Particularly our account manager, Casey Clifton, who is always prompt to reply and answer any questions we have... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
lettingaproperty.com are an online lettings platform for landlords and tenants in the UK. Established in 2008, lettingaproperty.com help landlords across England, Scotland and Wales let out their properties. Services include advertising on Rightmove and Zoopla, tenant referencing, rent protection, legal support and more.
Informazioni di contatto
7 Ardent Court, William James Way, Henley-in-Arden, B95 5GF, Warwickshire, Regno Unito
- 03335778888
- comms@lettingaproperty.com
- lettingaproperty.com
4,5
Eccellente
639 recensioni
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Poor communication and management
I found this agency efficient when it came to finding and onboarding tenants, but their communication and property management were very disappointing. I had to chase them up several times, which was frustrating.
The final issue was with bathroom work arranged through one of their partners which was never resolved despite repeated assurances from Ethan, who was handling my query, I never received any proper follow-up, and the matter remained unresolved before my contract ended.
Unfortunately, based on a disappointing experience, I wouldn’t recommend this agency.
29 agosto 2025
Non scritta su invito
Great job
I just wanted to thanks Abigail Morgan for all your help throughout the process of finding a tenant for my property. I really appreciate your professionalism, efficiency, and support in making everything run so smoothly.
It’s been a pleasure working with you, and I’m very happy with the outcome. Thanks again for your excellent service!
31 ottobre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Karyna,
Thank you so much for your kind words. I’m delighted to hear that Abigail provided such great support throughout your letting journey and that everything went smoothly. It’s wonderful to know you’re happy with the outcome and the service you received. I’ll be sure to share your feedback with Abigail – she’ll be so pleased to hear it.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
The staffs of this company are very…
The staffs of this company are very helpful in giving constructive advice, very polite and efficient, very professional and great team work. They also have great communication skills which makes you feel relax and welcome to talk about any issues you may have.
3 settembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Povi,
Thank you for your lovely review. I’m so pleased to hear that our team made you feel comfortable and supported throughout your experience with us. We always aim to provide helpful advice and clear communication, so it’s great to know this came through. Your kind words mean a lot to all of us here.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Great service
Queries were dealt with promptly and professionally, contact could be made easily allowing for a smooth process to register our new tennants
10 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Anne,
Thank you for taking the time to share your feedback. I’m delighted to hear that everything went smoothly and that our team were able to assist you promptly and professionally throughout the process. It’s wonderful to know you found communication easy and effective.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Thank to Charlotte Clarke for quick…
Thank to Charlotte Clarke for quick response and support
7 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Sajid,
Thank you for your kind review. I’m so pleased to hear that Charlotte was able to assist you quickly and provide the support you needed. I’ll be sure to share your feedback with her – she’ll really appreciate it.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Horrible experience
Horrible experience, from start to finish promised everything delivered nothing James was my contact and couldn’t supply the correct landlord code , didn’t respond to WhatsApp or calls even finally getting a dashboard the identity of the contact was different nothing happened as it should and I wanted to cancel after day one and was promised to make things better ( which they didn’t) so I cancelled, here’s the rub they want to withhold your £199 at all costs! Do not pay these people they are awful and will not refund you if you are unhappy let alone leave them in control of your biggest asset!
13 ottobre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Mike,
Thank you for your feedback and I’m sorry to hear the experience didn’t meet your expectations. I understand how frustrating that must have been, and I appreciate you taking the time to share your concerns.
Your property was listed across our platform and major portals including Rightmove and Zoopla, and we also arranged tenant referencing. These services are covered by the one-time setup fee, which is outlined as non-refundable in our terms.
That said, I take your comments seriously and will reflect on areas we could have communicated more clearly. We’re always looking at ways to improve, and your feedback helps us do that.
I’m sorry we didn’t get the outcome you were hoping for, and I wish you all the best with your property moving forward. If you’d like to speak directly, you’re welcome to email me at helen@lettingaproperty.com or call the office on 0333 577 8888.
Helen Davis
Operations Manager
Lettingaproperty.com
Great service … there really on the…
Great service … there really on the ball would recommend to any one looking to rent there property
6 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Thomas,
Thank you for your great review. I’m delighted to hear that you found our service efficient and that you’d recommend us to others. We really appreciate your feedback and your trust in us to help with your property.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Great interactions with the team
Great interactions with the team, shame a problematic and chaotic landlord made the process of moving in a little more tricky than needed to be.
2 ottobre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Clint,
Thank you for your review. I’m glad to hear that you had positive interactions with our team, even though the process was made more challenging by external factors. We always aim to provide support and guidance to make things as smooth as possible, and it’s great to know this was reflected in your experience.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
I recently went through the tenancy…
I recently went through the tenancy renewal process with Mia, my tenancy manager, and the experience was smooth and efficient. Mia was very responsive throughout, keeping me updated at every stage and ensuring all the necessary documents were handled promptly.
30 settembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Babatunde,
Thank you for taking the time to share your experience. I’m so pleased to hear that Mia made your tenancy renewal process smooth and efficient. She takes great pride in providing clear communication and timely updates, so I know she’ll be delighted with your feedback.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
LettingaProperty review
Having used LettingaProperty for a couple of years, I would highly recommend their services to other landlords. Their team includes specialists across different departments who have exceptional knowledge and experience. I recently faced a very difficult situation involving non-paying, criminal, and anti-social tenants, and both Charlotte and Natalie went above and beyond to help resolve the issue. Their professionalism and dedication made all the difference. Thank you again for your outstanding support.
5 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Andrew,
Thank you so much for your thoughtful and detailed review. I’m delighted to hear that you’ve had such positive experiences with our team over the years. Charlotte and Natalie will be so pleased to know their dedication and expertise made a real difference in resolving such a challenging situation. We truly appreciate your continued trust and recommendation.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
A firm îs as good as its people
A firm îs as good as its people. Ryan is an excellent addition to the Lettingaproperty team. Proactive and responsive, Ryan does his best to enable a fruitful relationship between landlords and tenants. Thank you, Ryan.
4 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Ana,
Thank you for your lovely review. I’m so pleased to hear that Ryan has made such a positive impression and that his proactive and responsive approach has supported a great relationship between landlord and tenant. I’ll be sure to share your kind words with him – he’ll be delighted.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Worst letting agents ever had
Worst letting agents ever had. Was forced changed to them by my landlord. As a tenant. They forced me to take out a 12months new agreement.
They have no email address, contact form or contact telephone numbers on the website and you are forced to login and use an automated humanless app system to report issues with your property.
They ignore you unless it is beneficial to them. I reported my boiler had intermittent issues and noises they just changed the status to resolved for this issue as I guess felt noise was normal yet not even got a person to inspect it. It is disgusting how they work in such a non human way. Company cuts costs using automation and apps and does help tenants.
1 gennaio 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi James,
Thanks for sharing your feedback. We’re sorry to hear about your experience and would like to understand more so we can look into this properly.
We’ve checked our records but haven’t been able to identify a tenancy under your name, so we’re not sure which property or landlord this relates to. If you’re able to email us at support@lettingaproperty.com, we’ll be happy to investigate this in more detail and offer support where we can.
We do offer tenants multiple ways to get in touch — including email, phone and our support platform — and we aim to respond promptly. If something’s not worked as it should, we want to get to the bottom of it.
Thanks again for taking the time to leave a review.
Kind regards,
Helen
Operations Manager
LettingaProperty.com
Abigail was both efficient and…
Abigail was both efficient and professional when it mattered with a human personal touch which felt genuine.
Thankyou. I was reluctant to use an agent bit I'm glad I did.
23 ottobre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Lisa,
Thank you for your kind words. I’m so pleased to hear that Abigail provided such professional and genuine support throughout your experience. It’s wonderful to know that choosing to work with us turned out to be a positive decision for you. I’ll be sure to pass on your lovely feedback to Abigail.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
An uncomplicated way to manage the…
An uncomplicated way to manage the property with a sole application for managing the paperwork, renewals, and personal touch we received from Mia on ensuring we remain in date with contracts, renewal options and support. Highly recommend for landlords that prefer to keep the maintenance options open and keep costs down.
31 agosto 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Robert,
Thank you for your thoughtful review. I’m delighted to hear that Mia’s support and attention to detail have helped make managing your property straightforward and stress-free. It’s great to know that you value the flexibility and simplicity our service provides. We really appreciate your recommendation and your continued trust in us.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
My tenancy experience
I feel great about the service provided by Letting Peoperty during our tenancy process. The tenancy manager Mia Coles was very helpful and guided through the process in a professional manner. She responded quickly and clearly by understanding our problems. It was a stress free tenancy process as she handled everything nicely.
Thank you Mia for your great service and I wish you and the Letting Property the best!
M.Peiris.
10 ottobre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Mr Samasundra,
Thank you for your kind review. I’m so pleased to hear that Mia made your tenancy process stress-free and provided clear and helpful guidance throughout. She will be delighted to know her support made such a positive difference. We really appreciate your good wishes and your trust in us.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Peace of mind
I live abroad, so it gives me great peace of mind to know that the tenancy is being run smoothly on my behalf.
29 ottobre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Joanne,
Thank you for your lovely review. I’m delighted to hear that our service provides you with peace of mind while living abroad. We always aim to manage tenancies smoothly and efficiently, so it’s wonderful to know that this has made a difference for you.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Mia has been exceptionally brilliant…
Mia has been exceptionally brilliant till now. She has quickly responded to all my queries. To start with I was a bit skeptical as there is no office for the agency and it is an online only service however till now the service is excellent. Looking forward to your cooperation in the coming days if there is a need
29 ottobre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Nirjhar,
Thank you for your wonderful review. I’m so pleased to hear that Mia has provided quick and exceptional support throughout your experience. It’s great to know that our online service has met your expectations and that you feel confident in continuing to work with us. I’ll be sure to share your kind words with Mia.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Great experience
Helen from lettingaproperty.com was extremely helpful and actively kept me up to date with actions on their part, and informing me about what I needed to do and when. The entire letting experience was very smooth and I felt very well looked after throughout the process. 10/10 best letting I've had the fortune to interact with.
24 ottobre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Oscar,
Thank you so much for your wonderful review. It’s lovely to hear that you found the letting process smooth and felt well supported throughout. I’m so pleased you were happy with the updates and guidance along the way.
Wishing you all the best in your new home and thank you again for your kind words.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Great communication
Charlotte always replies promptly and resolves any problems quickly. She has been very helpful recently with updating my account details, keeping me informed and communicating with my tenant. Thank you!
21 ottobre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Claire,
Thank you so much for your kind review. It’s wonderful to hear that Charlotte has been so helpful and communicative, and that she’s made updating your account and communicating with your tenant smooth and stress-free. I’ll be sure to share your lovely feedback with her.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Abby was superb
Abby was superb, she was my first contact and helped me understand the packages etc. I was handed over to the tenancy team but it was taking longer than hoped to find a tenant. Abby stepped back in, promised to take action such as prioritizing the listing and delivered by finding a tenant within days. She went above and beyond by offering to stay in touch over the weekend and accommodate my timezone (8 hours behind the UK). Great service, thank you!
14 ottobre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Carol
Thank you so much for your lovely feedback. Abby really does go the extra mile, and I know she’ll be delighted to hear your comments. Supporting landlords in different time zones isn’t always easy, but she’s always happy to make it work. We’re so pleased we could help get your tenancy sorted.
All the best
Helen
Operations Manager
Lettingaproperty.com
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.