Company has a prize for bank to bank payments but direct debits aren't eligible, only manual payments via their website, which carry a transaction fee of £2.35. What type of organisation does that sou... Leggi di più
L'azienda ha risposto
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Scopri cosa dicono le persone
It’s when things go wrong that you find out how good your Lettings agents is. Our tenant turned into a nightmare (following their relationship breakdown, before which they had been great). Lettingapro... Leggi di più
L'azienda ha risposto
I’ve had a good experience with Letting a Property over the past few years. They’ve been helpful, and I especially want to mention Charlotte, who has been great throughout. Any enquiries or issues... Leggi di più
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Great service. Efficient, informative and helpful support for Landlords from the team. Particularly our account manager, Casey Clifton, who is always prompt to reply and answer any questions we have... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
lettingaproperty.com are an online lettings platform for landlords and tenants in the UK. Established in 2008, lettingaproperty.com help landlords across England, Scotland and Wales let out their properties. Services include advertising on Rightmove and Zoopla, tenant referencing, rent protection, legal support and more.
Informazioni di contatto
7 Ardent Court, William James Way, Henley-in-Arden, B95 5GF, Warwickshire, Regno Unito
- 03335778888
- comms@lettingaproperty.com
- lettingaproperty.com
4,5
Eccellente
639 recensioni
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Highly recommend Helen Davis
Highly recommend Helen Davis. Whilst the company is mostly a digital self serve proposition for landlords, it is not yet possible to fully self serve in several areas - especially when tenants leave / new ones need to be sourced. Helen has done an excellent job at filling this gap and taking accountability for ensuring things happen when they need to and especially when issues arise - she's an asset to the company.
8 dicembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Philip,
Thank you very much for taking the time to leave such a thoughtful review. I really appreciate your understanding of our service model and your feedback on where additional support can make a real difference.
I am pleased to hear that Helen Davis has been able to step in, take ownership and ensure everything progressed smoothly, particularly during more complex stages such as tenant changes. Your comments highlight exactly the level of accountability and support we aim to provide when it is needed most.
Thank you again for your recommendation and for your continued trust in Lettingaproperty.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
I had queries over rent guarantee on a…
I had queries over rent guarantee on a lease renewal and Casey was very helpful, despite my numerous emails, and sorted me a satisfactory option.
4 dicembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi B Green,
Thank you for taking the time to leave a review. I am pleased to hear that Casey was able to assist with your queries over the rent guarantee and provide a satisfactory solution, even with multiple emails to manage.
We always aim to offer clear guidance and support through these processes, and it is wonderful to know this was your experience.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Very professional and prompt service
28 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Bożena,
Thank you for your review. I am glad to hear that you found our service professional and prompt. We always aim to provide a smooth and efficient experience for our clients, and it is great to know this was reflected in your experience.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Casey was great in helping sort out…
Casey was great in helping sort out renting related logistics for me
2 dicembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Rahul,
Thank you for taking the time to leave a review. I am pleased to hear that Casey was able to assist you with the rental logistics and make the process smoother. We always aim to provide clear and helpful support, and it is great to know this was your experience.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
House in Hampton
Very responsive, professional and problem solving
28 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Jarosław,
Thank you for your feedback. I am delighted to hear that you found our service responsive, professional, and focused on problem-solving. We always aim to support our clients efficiently and effectively, and it is wonderful to know this was reflected in your experience.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
My experience was great thanks to the…
My experience was great thanks to the diligence, proffesionalism, expertise, empathy and kindness showed by Abigail Morgan. Since the very first phone call she provised acurate and effective advice which made me value your company even more. She looked after my needs from beginning to end od process. It took us less than 3 weeka to rent our house and she was always at our side happy to answer any number of queries.
20 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Gema,
Thank you so much for taking the time to leave such a thoughtful review. I am delighted to hear that Abigail Morgan was able to provide diligent, professional, and empathetic support throughout the process.
It is wonderful to know that her expertise and guidance helped make renting your house a smooth and quick experience, and that she was always available to answer your queries. We are thrilled that this positive experience has reinforced your confidence in our company.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Letting a Property is a great company
Letting a Property is a great company, everyone is very helpful and efficient and Ryan and James have provided a great service!
28 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Anna,
Thank you for taking the time to leave your review. I am delighted to hear that you found our team helpful and efficient, and that Ryan and James were able to provide you with a great service.
We really appreciate your kind words and your support.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Excellent Customer Service
Charlotte dealt with the situation of late payments promptly and efficiently keeping me informed at every step.
28 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Nicolette,
Thank you for your feedback. I am pleased to hear that Charlotte was able to handle the late payment situation promptly and efficiently, while keeping you informed throughout.
We always aim to provide clear communication and effective support, and it is wonderful to know this was your experience.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Dream process from application through to tenancy!
We have been able to see the process of our application, through to acceptance and into tenancy right the way through and the transparency has been amazing. Letting A Property have been brilliant (as has our new landlady) and we have never had any issues with getting in touch or with getting fast, helpful responses. Particular names that have stuck out are Casey (Tenancy Manager) and Ryan (I have spoke to him on the phone a few times).
21 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Han,
Thank you so much for taking the time to share your experience. I am thrilled to hear that the entire process, from application to tenancy, was clear and transparent for you.
It is wonderful to know that Casey and Ryan were able to provide fast, helpful responses and support along the way. We always aim to make the letting process as smooth and stress free as possible, and your feedback is very much appreciated.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Working with lettingapropery
I have worked with lettingaproperty for more than a decade, and they’ve been nothing short of outstanding.
Natalie and Charlotte have managed my property and rental collections throughout that time, and their professionalism, diligence and sheer reliability have been the backbone of a genuinely stress-free experience.
They spot issues early, handle tenants with tact and clarity, and keep me fully informed without ever overloading me. Their financial management is meticulous, their communication is prompt, and their judgment is consistently sound, exactly what you want when you’re trusting someone with your asset and your income stream.
In an industry where service levels can vary wildly, Natalie, Charlotte along with the team have been exceptional year after year. I wouldn’t use anyone else, and I recommend them without hesitation.
20 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi KVC,
Thank you so much for your incredibly kind and detailed review. We are delighted to hear that our team, and in particular Natalie and Charlotte, have been able to provide consistent, reliable support over such a long period.
It is wonderful to know that our approach to proactive management, clear communication, and careful financial oversight has made your experience stress free and reassuring. Your trust and continued recommendation mean a great deal to all of us.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Exceptional Support and Diligence
I have been facing issues with my tenant not paying rent on time, but Charlotte Clarke has been incredibly helpful. She follows up daily, ensuring the tenant has all the necessary documentation to resolve the issue. Her dedication and support have been invaluable.
20 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Marco,
Thank you so much for taking the time to share your experience. I am really pleased to hear that Charlotte has been able to support you through what I know can be a stressful situation. She is incredibly dedicated and it is lovely to see her hard work recognised.
We truly appreciate you being with us and if you ever need anything further, please do not hesitate to reach out.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Charlotte has been a big help with a…
Charlotte has been a big help with a difficult tenant situation.
17 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Sam,
Thank you for sharing your feedback. I am so pleased to hear that Charlotte has been able to support you through a challenging situation. She is always committed to helping our landlords and it is lovely to know her efforts have made a difference.
If you need anything else, please feel free to get in touch.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Helpful and prompt
Having had utter disaster with a more traditional letting agency, I have found Letting A Property and Charlotte and Casey most helpful in solving problems with my tenants. They also keep me on my toes so that I am sure to act on matters in good time.
18 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Roger,
Thank you very much for your kind review. I am so pleased to hear that Charlotte and Casey have been able to support you, especially after a difficult experience elsewhere. They both work incredibly hard to ensure our landlords feel informed and supported, so it is lovely to know their efforts have helped things run more smoothly for you.
If there is ever anything more we can do, please do get in touch.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Great service for good price
Great service for good price, recommended.
18 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Luca,
Thank you for your kind review. I am really pleased to hear that you are happy with the service and feel we offer good value. Your recommendation means a great deal to us.
If we can help with anything in the future, please feel free to get in touch.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
I've been using lettingaproperty for…
I've been using lettingaproperty for many years and always found them to be helpful and professional. Recently I have had a number of interactions with Charlotte who has been particularly helpful with the rent collection service.
17 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Robert,
Thank you for taking the time to leave such a lovely review. It is wonderful to hear that you have been with us for many years and have consistently found the team helpful and professional. I am especially pleased that Charlotte has been able to support you recently with the rent collection service. She takes great pride in looking after our landlords, so your kind words will mean a lot to her.
If there is anything more we can assist with, please do not hesitate to get in touch.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Great experience
We had a great experience finding a rental through lettingaproperty. Very professional and communicative, timely replies and a very clear and simple process from start to finish. Relocating can be stressful but our letting coordinator Ryan made this aspect of moving feel easy. The app has also been very easy to use.
14 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi there,
Thank you so much for sharing your experience. I am delighted to hear that you found the process smooth and straightforward, especially during the stress of relocating. Ryan will be so pleased to know his support made things easier for you, and it is great to hear that you have found the app helpful too.
If you need anything as you settle in, please feel free to get in touch.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Great service from LettingAProperty - Casey and Ryan
Great service from LettingAProperty — especially Casey and Ryan! They guided me smoothly and efficiently through the entire rental process, making things quick and hassle-free for both me and my tenant. Thank you
12 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi M S,
Thank you for your lovely review. I am so pleased to hear that Casey and Ryan were able to guide you smoothly through the rental process. They both work very hard to make everything as straightforward as possible, so it is wonderful to know their support made things hassle free for you and your tenant.
If you ever need anything further, please do get in touch.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Charlotte was amazing! She really helped me out in a difficult situation and made the whole process so much easier. Professional, responsive, and genuinely caring—couldn’t recommend her more!
13 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi there,
Thank you so much for your wonderful review. I am delighted to hear that Charlotte was able to support you through a difficult situation. She is incredibly dedicated to helping our landlords and tenants, so it is lovely to see her professionalism and care recognised.
If you ever need anything in the future, please do feel free to reach out.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
The application went on good
The application went on good
it a nice house and the landlord has made
someone to paint. Everything is okay and the ones which are not okay the landlord has asked someone to fix them. Everything else is fine. we really like the house.
7 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Diana,
Thank you for taking the time to share your experience. I am so pleased to hear that the application process went well and that you are happy with the house. It is great to know the landlord has been proactive in getting things painted and arranging for the small issues to be fixed.
I am delighted that you are settling in and enjoying your new home. If you need anything at all, we are always here to help.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Casey has effectively helped me in…
Casey has effectively helped me in negotiating my lease from a fixed term to a rolling contract. It was problem free and quick. Casey was efficient, understanding and always friendly.
11 novembre 2025
Non scritta su invito
Risposta di LettingaProperty.com
Hi Livia,
Thank you for your lovely review. I am so pleased to hear that Casey was able to help you move from a fixed term to a rolling contract smoothly and without any issues. She is always efficient and understanding, so it is wonderful to see her friendly support recognised.
If you ever need anything further, please do get in touch.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
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