Leaders - Poole Lettings Recensioni 

84
TrustScore 4.5 su 5

4,6

1-3 New Orchard, BH15 1LY Poole, England, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Cannot express my gratitude to all the staff at leaders Poole enough. Zach especially worked really hard to ensure me, my partner and 4 month old boarder collie was able to find somewhere suitable... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We appreciate your support and services throughout the process. The team has been very helpful as new time renters trying to get things done right at our own pace. Koorosh Walters did a fantastic... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Would never recommend anyone to rent through Leaders at all! And if I was a landlord, I would avoid too unless you want an agency that doesn't do what you pay them to do which is to look after your pr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My experience with the team headed up by Mike Kunzi was handled professionally with regards to securing a tenant for my rental property. I have been with Leaders Bournemouth for a long time but the fi... Leggi di più


Dettagli dell'azienda

  1. Agenzia immobiliare
  2. Investimenti immobiliari
  3. Perito valutatore immobiliare
  4. Agenzia di affitti immobiliari
  5. Perito immobiliare

Informazioni su Leaders - Poole Lettings

Scritti dall'azienda

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

Scritti dall'azienda

Whether you are looking to sell or let your home, our teams are on hand to help.

Informazioni di contatto

  • 1-3 New Orchard, BH15 1LY, Poole, England, Regno Unito

4,6

Eccellente

TrustScore 4.5 su 5

84 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 93% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(84)

2161 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Highly recommend!

Highly recommend!
My experience with Leaders in Poole has been flawless from start to finish. Mike Kunzi is an incredible asset to Leaders. He is a consummate professional and I would like to say that I have been really impressed by his work ethic and commitment to detail. Mike has been consistent and extremely helpful throughout the whole process and I am grateful for all his help and support in an ever evolving rental market. Mike, you have done Leaders and myself proud, thank you for everything!

26 luglio 2026
Non scritta su invito
Valutata 4 stelle su 5

Had an issue with the accounts…

Had an issue with the accounts department overcharging me and chasing my tenants for rent they had already paid but Jessica Spicer my property manager dealt with the issue quickly and efficiently. Many thanks

9 febbraio 2026
Non scritta su invito
Logo di Leaders  - Poole Lettings

Risposta di Leaders - Poole Lettings

Dear Karen Savage, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Jessica. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team

Valutata 4 stelle su 5

Sophie Steven's in Lettings

Sophie in the Letting department who looks after my rental property is extremely efficient and helpful. My only reason for giving 4 starts instead of 5 is that Leaders as an agent generally are a bit slow to respond and it can be hard to get hold of someone to speak to. Other than that I would recommend them

1 dicembre 2025
Non scritta su invito
Logo di Leaders  - Poole Lettings

Risposta di Leaders - Poole Lettings

Dear Carolyn,



Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Sophie. Thank you for your comments on communication and appreciate you highlighting this. Your feedback is invaluable as we strive for excellence.



Kind regards,

Customer Care Team

Valutata 5 stelle su 5

We appreciate your support and services…

We appreciate your support and services throughout the process.
The team has been very helpful as new time renters trying to get things done right at our own pace.
Koorosh Walters did a fantastic job and we are delighted to the great communication and timely response at every stage of the process.

29 ottobre 2025
Non scritta su invito
Logo di Leaders  - Poole Lettings

Risposta di Leaders - Poole Lettings

Dear Stephany Owusu Agyeman We greatly appreciate your 5-star review and the time you took to share your experience with Koorosh and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Valutata 5 stelle su 5

I can’t express how much koorosh has…

I can’t express how much koorosh has helped us moving in to our property.
Extremely helpful and responsive to all our emails eith no delay. He is by far the best agent we have dealt with and spoken to and he has helped us when we needed it the most.
His support and help will forever be appreciated.
Luke Daniel

23 settembre 2025
Non scritta su invito
Logo di Leaders  - Poole Lettings

Risposta di Leaders - Poole Lettings

Dear Luke Daniel

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Very happy

Koorosh Walters was unbelievably helpful and friendly. Would definitely recommend them to anyone.
I was looking to rent a property.

26 agosto 2025
Non scritta su invito
Logo di Leaders  - Poole Lettings

Risposta di Leaders - Poole Lettings

Dear Guest We greatly appreciate your 5-star review and the time you took to share your experience with Koorosh . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Valutata 5 stelle su 5

Raissa was wonderful to work with!

Raissa was wonderful to work with. She was nothing but friendly, helpful, efficient and professional throughout the entire renting process. Both myself and my partner are extremely appreciative of all of her help.

31 maggio 2025
Non scritta su invito
Logo di Leaders  - Poole Lettings

Risposta di Leaders - Poole Lettings

Dear Ashleigh

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Raissa a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

The team members at leaders were Raissa, Olly,Charlie

The team members at leaders were Amazing, without them would not even be in my new flat right now . Thank you all so much for your kind help and patience. They are all very respectful

13 maggio 2025
Non scritta su invito
Logo di Leaders  - Poole Lettings

Risposta di Leaders - Poole Lettings

Dear Jana

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Charlie, Olly and Raissa a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

I'm very happy with the service…

I'm very happy with the service provided by Sophie Stevens MARLA. She has always been professional, responsive, and helpful throughout my tenancy. I really appreciate how she is always available to assist with any queries or concerns and ensures everything is handled smoothly and efficiently. It's reassuring to rent from someone so reliable and approachable. Thank you, Sophie!

20 aprile 2025
Non scritta su invito
Logo di Leaders  - Poole Lettings

Risposta di Leaders - Poole Lettings

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Valutata 5 stelle su 5

Great customer service

Raissa was very patient and attentive the whole way through our rental process, answering questing and liasing with the vendor efficiently to ensure everything was processed quickly. Really good service

2 aprile 2025
Non scritta su invito
Logo di Leaders  - Poole Lettings

Risposta di Leaders - Poole Lettings

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Valutata 5 stelle su 5

charlie was excellent on the viewing…

charlie was excellent on the viewing very helpful and positive

24 aprile 2025
Non scritta su invito
Logo di Leaders  - Poole Lettings

Risposta di Leaders - Poole Lettings

Dear Bahram

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Charlie a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

5* for Charlie who was fantastic with…

5* for Charlie who was fantastic with our viewing and great service.

16 aprile 2025
Non scritta su invito
Logo di Leaders  - Poole Lettings

Risposta di Leaders - Poole Lettings

Dear Olie

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Charlie a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Reliable Property Manager

The Property Manager assigned to looking after my property has a professional attitude, is competent and reliable. Not only is Sophie Stevens responsive to answering email queries quickly, she also uses her initiative and asks my tenant useful questions in urgent circumstances so that problems can be resolved quickly. It is therefore not surprising that Sophie is a member of MARLA which stands for Member of the Association of Residential Letting Agents. Agents with this qualification have high professional standards. I am in no doubt that Sophie will rise high in her profession.

18 marzo 2025
Non scritta su invito
Logo di Leaders  - Poole Lettings

Risposta di Leaders - Poole Lettings

Dear Josie

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sophie a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Charlie from Leaders was great and very…

Charlie from Leaders was great and very helpful. Would recommend Leaders.

28 febbraio 2025
Non scritta su invito
Logo di Leaders  - Poole Lettings

Risposta di Leaders - Poole Lettings

Dear Filip

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Charlie a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Charlie was great on the viewing.

Charlie was great on the viewing.
Very helpful would reccomend

25 febbraio 2025
Non scritta su invito
Logo di Leaders  - Poole Lettings

Risposta di Leaders - Poole Lettings

Dear Cstr

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Charlie Bowen at Leaders in Poole…

Charlie Bowen at Leaders in Poole Dorset was so helpful and made the whole process of letting a home so easy. Couldn’t thank him enough for how quickly everything went through so close to Christmas!
I would highly recommend Leaders Lettings.

23 dicembre 2024
Non scritta su invito
Logo di Leaders  - Poole Lettings

Risposta di Leaders - Poole Lettings

Dear Emily
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Charlie a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Charlie from Leaders Properties was…

Charlie from Leaders Properties was absolutely fantastic throughout the entire process. He was incredibly helpful, ensuring I understood every step and answering all my questions with patience and clarity. What stood out the most was how proactive he was in keeping me updated, making the experience smooth and stress-free. His professionalism and dedication truly set him apart—he went above and beyond to provide exceptional service. We need more people like Charlie in the industry; he was a pleasure to work with and exceeded all expectations. Highly recommended!

Leonce

1 gennaio 2025
Non scritta su invito
Logo di Leaders  - Poole Lettings

Risposta di Leaders - Poole Lettings

Dear Laurent
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Charlie a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

My experience using Leaders Poole…

My experience using Leaders Poole letting department has been very good.
The whole team were brilliant with a special mention to Charlie and Raissa who are super friendly, helpful and very personable… thank you!

15 novembre 2024
Non scritta su invito
Logo di Leaders  - Poole Lettings

Risposta di Leaders - Poole Lettings

Dear Irene
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Raissa, Charlie and the team a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Great experience

I got exceptional help from Raissa Morosini. She was so helpful from the day we viewed the property till the day we moved in . I highly recommend Leaders.

24 settembre 2024
Non scritta su invito
Logo di Leaders  - Poole Lettings

Risposta di Leaders - Poole Lettings

Dear CeeCee

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Raissa a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Another great experience with Leader…

Another great experience with Leader Poole, especially Raissa 🙂 her kindness and professionalism were amazing. She helped us with tenancy agreement and we felt well looked after. Well done Raissa and all the best for the future. Thank you Raissa

24 agosto 2024
Non scritta su invito
Logo di Leaders  - Poole Lettings

Risposta di Leaders - Poole Lettings

Dear Natalia

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Raissa and the team a 5 star rating!

Many thanks
Customer Care Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più