Leaders - Luton Recensioni 

426
TrustScore 5 su 5

4,8

8 Wellington Street, LU1 2QH Luton, GB


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Valutata 5 stelle su 5

I had a very positive experience with Leaders Luton. Caitlin was excellent throughout: professional, friendly and very helpful. When Caitlin went on holiday, Malik picked things up smoothly and everyt... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

An excellent experience! I highly recommend Leaders! I recently worked with Leaders to rent an apartment, and I am extremely satisfied with their services. The entire process, which is usually quit... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I like how helpful and affordable they are with the good deposit option which makes it easier to move in. I disl8ke that the inspection was bad and we got handed over the house in bad condition

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia immobiliare
  2. Investimenti immobiliari
  3. Perito valutatore immobiliare
  4. Agenzia di affitti immobiliari
  5. Perito immobiliare

Informazioni su Leaders - Luton

Scritti dall'azienda

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Scritti dall'azienda

Whether you are looking to sell or let your home, our teams are on hand to help.

Informazioni di contatto

  • 8 Wellington Street, LU1 2QH, Luton, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

426 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,8

Tutte le recensioni

(426)

2189 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I just rented a room through Leader Agency

I recently rented a room through Leader Agency Luton, I couldn't stop talking about their services and how professional they were throughout the process. It such a good experience, from start to finish, the process was smooth and stress-free, thanks to the fantastic team at the agency.

The staff were incredibly professional, responsive, and friendly. They took the time to understand my needs and found the perfect room for me. The whole process, from viewing the property ( I did a virtual viewing and it was effective), to signing the lease, was handled efficiently and with great care.

I want to especially thank Bilal Raqeeb, for his exceptional service. He is always available to answer my questions, provided clear communication, and made sure everything was in place for a seamless move-in.

If you’re looking for a reliable and supportive letting agency, I highly recommend Leaders Agency. They truly go above and beyond to make the rental process as easy as possible. They will provide every information you need need to make an informed decision.

Thank you to the entire team for making my move such a positive experience!

29 agosto 2024
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Dear Fakorede

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Bilal and the team a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Caitlin was very helpful provide…

Caitlin was very helpful provide information when needed since have been renting property I have never gotten that much support.
She’s exceptional.
Strongly recommend

28 agosto 2024
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Risposta di Leaders - Luton

Dear Becca

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Caitlin a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

best housing agency

If you’re looking for a trustworthy, dedicated, and skilled real estate agent, I highly recommend Malik. He made a potentially stressful process smooth and straightforward. I’ll be reaching out to him for any future house-hunting-related issues

15 agosto 2024
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Risposta di Leaders - Luton

Dear Boluwatife

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Malik a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Bilal Raqeeb Has gone over and beyond…

Bilal Raqeeb Has gone over and beyond to help me gain my rental property.
I’m Very happy with the service that’s been provided and would highly recommend leaders at Luton branch.

7 agosto 2024
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Risposta di Leaders - Luton

Dear Lee

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Bilal and the Luton team a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Caitlin Was amazing

Caitlin Was amazing. So helpful and her responses were astonishingly quick. Would highly recommend Leaders!

30 luglio 2024
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Risposta di Leaders - Luton

Dear Leon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

BILAL RAQEEB :)!!!

BILAL RAQEEB HAS BEEN SUPER! after having going agency to agency I came across bilal! Our literal saviour! He made the process soo smooth and easy and gave us all the reassurance we needed. Any questions we had he was always there to answer. He ensured we knew everything from a-a and made the whole process a real breeze. His knowledge and understanding as well as care towards us was impeccable! He made us feel soo good! If you need an agent and lettings company I advise you to use leaders and ask for BILAL he is your man!! Thank you again Bilal for all your guidance, support and reassurance you have given us.

29 luglio 2024
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Risposta di Leaders - Luton

Dear Sandy

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Excellent service from Bilal at…

Excellent service from Bilal at Leaders, was very helpful through out the process and kept us informed all the way, 10/10 would recommend to others.

22 luglio 2024
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Risposta di Leaders - Luton

Dear Ishraq

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

I have recently let a house and I had a…

I have recently let a house and I had a really nice and helpful experience.
Thanks to Malik it all went very well.

19 luglio 2024
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Risposta di Leaders - Luton

Dear Bogdan

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Malik a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

I was given a lot of support.

I was given a lot of support.

15 luglio 2024
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Risposta di Leaders - Luton

Dear Florence

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Great Experience!

I had a fantastic experience with Leaders, in particular Bilal Raqeeb. Bilal was transparent and delivered everything I was looking for when trying to find tenants for my property. I would definitely recommend Leaders, if you're a landlord I would ask to be pointed in Bilal's direction although everyone else in the team is more than competent too!

1 luglio 2024
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Risposta di Leaders - Luton

Dear Syeed

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Bilal a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Dear Bilal & Caitlin

Dear Bilal Raqeeb & Caitlin

It has been a great experience interacting with you in Leaders. You guidance helped us to make us to make a choice and your availability for all our queries provided us the much needed confidence to go ahead with our decision. We couldn't thank you enough.

Sippy

11 luglio 2024
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Risposta di Leaders - Luton

Dear Peeyush

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Bilal & Caitlin a 5 star rating!

Many thanks
Customer Care Team

Valutata 1 stelle su 5

Luton Leaders are the worst agents

Luton Leaders are the worst agents, though they are unprofessional as well they are mannerless , rude, disgusting behaviour people's.. agent Bilal wad too rude and arrogant ,they are racist and won't care about anyone's problems.
We booked a booking by leaders of one house, that house was not so secured and no parking, we were giving amount more than our possibility as we were in urgency. But Bilal was not so interested to show us any other properties.. on face he shared his phone number and later he denied to pick up our call, and when we called to luton leaders agency Richard ; he said u disappoint Bilal and he is very upset as u didn't like the property .
Like seriously; if we are paying the cost it's our right to choose the property it's not depends on so called Bilal mood that he was upset of wasting his time...
These guys have no values and ethics.
And later on when I visited their office , Bilal was ignoring me and when I confront him to ask show me other properties he said u cant afford . As I was offered him more than £2000.
But these guys are disgusting, Luton leaders needs change their staff... because they won't be changed their behaviour..
I suggested and keep on suggesting don't take property from Luton town centre Leaders.

And later make fun of me

27 giugno 2023
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Risposta di Leaders - Luton

Good Afternoon

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.

Many thanks
Customer Care Team

Valutata 5 stelle su 5

I have had the most wonderful…

I have had the most wonderful experience working with leaders for my move. I now feel i took the best decision and entrusted myself with leaders. extremely professional straight to the point and supported me with making the right choice. Bilal had been amazing from the start till the end. I will recommend leaders anytime. 5 starts from my own experience.

3 maggio 2024
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Risposta di Leaders - Luton

Dear 10

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

They were really helpful and always…

They were really helpful and always ready to clarify any doubts.
Malik Miah especially was a good guide to us throughout our process thank you.

18 giugno 2024
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Risposta di Leaders - Luton

Dear Verhans

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

What made my experience great was the…

What made my experience great was the opportunity I had in terms of the company making sure their clients do things rightly and making sure it’s done in due time. Malik Miah has been very supportive and had great relationship so far, always ready to put me through and make sure I do things accordingly. He’s good I must say.

15 giugno 2024
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Risposta di Leaders - Luton

Dear Mercy

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Malik a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Grate service, I’m am pleased with the way they communicate especially Malik

They are good at welcoming people, explaining clearly what you need to know. Choose what it suitable for you and is left with the customer to make a decision based on their pocket. Mr Malik is so kind and can analyse everything simply for you to understand.

14 giugno 2024
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Risposta di Leaders - Luton

Dear Abdulkarim

Thank you for your feedback for Malik, it is great to hear and he will be happy to receive this.

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Profesionalism at it’s very best.

Our experience with Mr. Bilal Raqeeb was very positive. During our couple of meetings he showed interest and real commitment.
I would definitely recommend Leaders as a top agency.

24 maggio 2024
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Risposta di Leaders - Luton

Dear Alex

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Malik Miah is so responsible ,helpful…

Malik Miah is so responsible ,helpful and generous
He working so hard everytime and try to find a best home for everyone
He is the best in Leaders stuff ✨✨✨✨

24 maggio 2024
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Risposta di Leaders - Luton

Dear Szilvia
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We are pleased that Malik provided a professional and helpful service to you.

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Bilal Raqeeb has been outstanding and…

Bilal Raqeeb has been outstanding and very professional. the whole process was smooth and swift. could not ask for a better agent than him. if you are looking for a property GO TO LEADERS AND ASK FOR BILAL RAQEEB! thank you soo much for your assistance and help.

24 maggio 2024
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Risposta di Leaders - Luton

Dear Mario
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We are pleased that Bilal provided a professional and helpful service to you.

Many thanks
Customer Care Team

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