Leaders - Luton Recensioni 

425
TrustScore 5 su 5

4,8

8 Wellington Street, LU1 2QH Luton, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had a very positive experience with Leaders Luton. Caitlin was excellent throughout: professional, friendly and very helpful. When Caitlin went on holiday, Malik picked things up smoothly and everyt... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

An excellent experience! I highly recommend Leaders! I recently worked with Leaders to rent an apartment, and I am extremely satisfied with their services. The entire process, which is usually quit... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I like how helpful and affordable they are with the good deposit option which makes it easier to move in. I disl8ke that the inspection was bad and we got handed over the house in bad condition


Dettagli dell'azienda

  1. Agenzia immobiliare
  2. Investimenti immobiliari
  3. Perito valutatore immobiliare
  4. Agenzia di affitti immobiliari
  5. Perito immobiliare

Informazioni su Leaders - Luton

Scritti dall'azienda

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Scritti dall'azienda

Whether you are looking to sell or let your home, our teams are on hand to help.

Informazioni di contatto

  • 8 Wellington Street, LU1 2QH, Luton, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

425 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(425)

2169 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

We had an extraordinary experience…Leaders the best

We had an extraordinary experience renting the apartment through the Leaders agency. Our agent, Malik Miah, was exceptionally professional and transparent throughout the entire process; he provided quick and accurate answers to any questions we had. All fees and contract terms were clearly explained from the start, and the viewing was arranged promptly, with the scheduled time strictly adhered to.
I confidently recommend Leaders' services for their professionalism, excellent communication, punctuality, honesty, and dedication!!!
Many thanks to Malik Miah for his commitment, patience, and professionalism!!!

4 luglio 2026
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Valutata 5 stelle su 5

I had a great experience working with…

I had a great experience working with this real estate agent while renting my home. They were professional, friendly, and always available to answer my questions. The entire rental process was smooth, efficient, and stress-free thanks to their support and expertise. I truly appreciated their honesty, attention to detail, and excellent communication. I highly recommend them to anyone looking for a reliable and dedicated real estate agent.Malik Miah

3 luglio 2026
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Valutata 5 stelle su 5

Amazing service

I cannot recommend Caitlin at Leaders highly enough. From our very first interaction, she was professional, knowledgeable, and incredibly supportive throughout the entire process. Moving home can be stressful, but Caitlin's friendly approach, excellent communication, and attention to detail made everything feel straightforward and well managed.
She was always available to answer questions, kept us informed at every stage, and went above and beyond to ensure everything progressed smoothly. Her dedication, efficiency, and genuine care for her clients really set her apart.
If you're looking for an estate agent who is trustworthy, proactive, and truly committed to delivering exceptional customer service, Caitlin is outstanding. Thank you for making what could have been a stressful experience such a positive one.

7 luglio 2026
Non scritta su invito
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Risposta di Leaders - Luton

Dear Nicky S, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Caitlin. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Valutata 5 stelle su 5

I had a great experience with Leaders…Excellent

I had a great experience with Leaders Letting Agents from start to finish. The team was professional, friendly, and always happy to answer any questions I had. They kept me informed throughout the process and made everything straightforward and stress-free. Their communication was excellent, and they were efficient in handling all the paperwork. I would definitely recommend Leaders to anyone looking for a reliable and helpful letting agent. Thank you for making the whole experience so easy!
Malik Mish make the process smooth and possible

1 luglio 2026
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Risposta di Leaders - Luton

Dear Beatrice Ohioze, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Malik and the team. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Valutata 5 stelle su 5

They had very quick responses and good…

They had very quick responses and good communication
I put in a good word for Malik miah in the luton leaders branch

1 luglio 2026
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Risposta di Leaders - Luton

Dear Jerry Ohioze

We greatly appreciate your 5-star review and the time you took to share your experience with Malik. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Excellent support from start to finish

I had a very positive experience with Leaders Luton. Caitlin was excellent throughout: professional, friendly and very helpful. When Caitlin went on holiday, Malik picked things up smoothly and everything continued without any issues until she returned. The whole team were responsive and made the process feel much easier. Thank you all for your help

26 giugno 2026
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Risposta di Leaders - Luton

Dear Angie, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Caitlin. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Valutata 5 stelle su 5

An excellent experience

An excellent experience! I highly recommend Leaders!
I recently worked with Leaders to rent an apartment, and I am extremely satisfied with their services. The entire process, which is usually quite stressful, went smoothly and without any hassle.
I want to give special thanks to Cristina Herman, who handled everything for me. Cristina is a true professional: incredibly kind, prompt, and attentive to every detail. She answered all my questions with patience, was completely transparent about the lease terms, and managed the paperwork quickly and efficiently.
Thanks to her, I found exactly what I was looking for in record time. If you need high-quality real estate services, don't hesitate to choose Leaders, and if you get the chance, definitely ask to work with Cristina Herman. 10/10!

20 giugno 2026
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Risposta di Leaders - Luton

Dear Gheorghe Ursachi, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Christina. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Valutata 5 stelle su 5

Great attitude and fast approach!

18 maggio 2026
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Risposta di Leaders - Luton

Dear Andrei We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Valutata 4 stelle su 5

Leaders were good

Leaders were good, sometimes too many emails from different people and they didn’t contact to let me know when I could collect the keys, I had to chase them. But everything was sorted when I asked for it to be.

27 maggio 2026
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Risposta di Leaders - Luton

Dear Ashley,

Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.

Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Smooth and accessible channels of…

Smooth and accessible channels of communication during and after the viewings, they also score high on punctuality.

14 maggio 2026
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Risposta di Leaders - Luton

Dear O N, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Valutata 5 stelle su 5

The agent was well-organised

The agent was well-organised, clear in communication, and ensured everything was explained properly. The handover was smooth, timely, and stress-free. I really appreciated the support .

21 maggio 2026
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Risposta di Leaders - Luton

Dear Mihaela Birla, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Valutata 5 stelle su 5

Whole process was made easy and the…

Whole process was made easy and the leaders team have been really helpful. I had Bilal dealing with my case and any issues or questions he tried to get them rectified right away. Would defo recommend

7 maggio 2026
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Risposta di Leaders - Luton

Dear Brave O
We greatly appreciate your 5-star review and the time you took to share your experience with Bilal. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Valutata 1 stelle su 5

I rented a property in Luton from…

I rented a property in Luton from Leaders and the Hob was not working, the extractor fan above the Hob was broken, the washing machine was broken and the House was filled with Bed Bugs. We complained and they took weeks to get back to us and we had to practically leave the property. Extremely bad experience with this Company. I understand that this could be situational, but I won't recommend this company to anyone.

15 novembre 2025
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Risposta di Leaders - Luton

Dear Robin Samuel

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

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