Leaders - Kings Norton Recensioni 

116
TrustScore 4.5 su 5

4,6

1880 Pershore Road, B30 3AS Kings Norton, GB


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Valutata 5 stelle su 5

I would like to say a big thank you to Trinity at Leaders Kings Norton. She has been an absolute pleasure to deal with. Always cheerful, extremely professional and nothing was too much trouble for he... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My wife and I have rented our first apartment which is fully managed by Leaders in Kings Norton. Natalie Mitchell is our Property Manager and has been superb with resolving any queries at speed. Would... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We went through leaders when we were finding a house to rent and from start to end they were amazing. Our lettings consultant was Jessica and we could not be more happy with her! As we were moving tho... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Aimee is always so helpful and so on point with all the queries we have . Whenever I have emailed/phoned with a with a query, Aimee has always responded swiftly and has looked into the matter and h... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia immobiliare
  2. Investimenti immobiliari
  3. Perito valutatore immobiliare
  4. Agenzia di affitti immobiliari
  5. Perito immobiliare

Informazioni su Leaders - Kings Norton

Scritti dall'azienda

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Scritti dall'azienda

Whether you are looking to sell or let your home, our teams are on hand to help.

Informazioni di contatto

  • 1880 Pershore Road, B30 3AS, Kings Norton, Regno Unito

4,6

Eccellente

TrustScore 4.5 su 5

116 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 94% delle recensioni negative ricevute

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4,6

Tutte le recensioni

(116)

2114 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good Experience

Smooth digitalized letting process and the tenants were in as per planned timeframe. The team is professional, helpful with great communication.

30 giugno 2026
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Risposta di Leaders - Kings Norton

Dear Faraz Shahnawaz

We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Thank you Trinity.

I would like to say a big thank you to Trinity at Leaders Kings Norton. She has been an absolute pleasure to deal with. Always cheerful, extremely professional and nothing was too much trouble for her. If she isn't available calls are always returned in a timely manner. I would say she goes out of her way to get the job done. Thank you for making the experience a very smooth one Trinity your hard work and enthusiasm are really appreciated!

3 aprile 2026
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Risposta di Leaders - Kings Norton

Dear Maggie
We greatly appreciate your 5-star review and the time you took to share your experience with Trinity. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Valutata 4 stelle su 5

Thank you Trinity for doing an…

Thank you Trinity for doing an incredible job and handling the whole process with patience. Please keep up the hard work.

2 maggio 2026
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Risposta di Leaders - Kings Norton

Dear Ghirmay
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Trinity. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Very good service and regular updates

Very good service and regular updates

23 aprile 2026
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Risposta di Leaders - Kings Norton

Dear Joe
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Recently used The guys at Leaders in…

Recently used The guys at Leaders in Cotteridge for a 3rd time in one year .as Always Damon and Ryan really very very helpful in every aspect .pictures great and always on the end of a phone or email. 10/10

8 aprile 2026
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Risposta di Leaders - Kings Norton

Dear Grimes, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Ryan and Damon. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Valutata 5 stelle su 5

The costumer service is great

The costumer service is great!
Everyone is so polite in there

22 dicembre 2025
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Risposta di Leaders - Kings Norton

Dear Ariyah Louise, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Valutata 5 stelle su 5

Hi just a quick message to say thank…

Hi just a quick message to say thank you to Natalie for all her help as she is very prompt at sorting out any issues I have and she always phone me back when I call and she is busy on another line she is the best 👌

15 agosto 2025
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Risposta di Leaders - Kings Norton

Dear Harry George Workman We greatly appreciate your 5-star review and the time you took to share your experience with Natalie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Valutata 5 stelle su 5

I wanted to express my gratitude to…


I wanted to express my gratitude to Natalie at the Kings Norton office. As a landlord for decades, the experience has been significantly better with Natalie as my property manager for the last few years. She has always provided invaluable information and advice, making me feel supported throughout. While the entire Leaders team has been fantastic, Natalie's exceptional support (and patience and kindness) stands out. Thank you.

18 agosto 2025
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Risposta di Leaders - Kings Norton

Dear N sharma We greatly appreciate your 5-star review and the time you took to share your experience with Natalie . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Valutata 5 stelle su 5

Fantastic service from Natalie from leaders

Since starting to look after our property, Natalie has always been most helpful and with positive input and constructive suggestions which as an absentee landlord has enabled us to proceed with confidence that our property is in good hands.

I have every confidence Natalie's advice which has enabled our property to run smoothy.

Natalie is an asset to Leaders.

13 agosto 2025
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Risposta di Leaders - Kings Norton

Dear Steve Gibbs



We greatly appreciate your 5-star review and the time you took to share your experience with Natalie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,

Customer Care Team

Valutata 1 stelle su 5

Extremely Unprofessional & Misleading…

Extremely Unprofessional & Misleading Experience

We had an extremely disappointing experience with this agency. They sent us an agreement and confirmed multiple times that they were fine with a 6-month contract. We showed continuous interest in the property, called, and emailed regularly.

However, at the last moment, they cancelled everything. I had already booked flight tickets for my wife and son based on the agreed move-in date, and now I am at a financial loss.

We even signed up on Goodlord, but the agency miscommunicated to the landlord about a 12-month contract despite our clear and repeated request for 6 months. This was their mistake, yet we are the ones suffering the consequences.

Highly unprofessional and unethical behaviour. I would strongly caution anyone before dealing with them.

8 agosto 2025
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Valutata 4 stelle su 5

Natalie our property manager is very…

Natalie our property manager is very professional at all times - She is helpful, responsive and a pleasure to work with.
Thank you for all your efforts, greatly appreciated.

7 agosto 2025
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Risposta di Leaders - Kings Norton

Dear Customer,



Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Natalie. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.



Kind regards,

Customer Care Team

Valutata 5 stelle su 5

Aishleen has a very enthusiastic and …

Aishleen has a very enthusiastic and positive approach and is very good at giving feedback. She has recently been of great help in the marketing of our property.

16 maggio 2025
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Risposta di Leaders - Kings Norton

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Valutata 5 stelle su 5

Hannah was brilliant!

Hannah was brilliant!, so helpful with the moving process and making sure any questions were answered, would highly recommend her to anyone moving that needs a quick and easy process

13 maggio 2025
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Risposta di Leaders - Kings Norton

Dear Kady

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Hannah a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Hannah has been fantastic with helping…

Hannah has been fantastic with helping me in my move over the past few weeks. She always replied to any queries I had, and when I thought it wouldn't be possible to have a home of my own she has made it possible. I honestly couldn't thank her enough. Amazing team at the King's Norton branch of leaders.

28 aprile 2025
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Risposta di Leaders - Kings Norton

Dear Jemma

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Hannah a 5 star rating!

Many thanks

Valutata 4 stelle su 5

My experience with agent Hannah from…superb

My experience with agent Hannah from kings norton leaders Ltd was surpurb she was very helpful all the time I needed her help. Also understanding of the portal.
Thank you for your assistance.

4 aprile 2025
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Risposta di Leaders - Kings Norton

Dear David

We are very happy we Hannah provided you with a positive customer experience.

Kind regards
Customer Care Team

Valutata 5 stelle su 5

Hannah is a beautiful soul and highly…

Hannah is a beautiful soul and highly professional on her job. Great and exceptional customer service skills with kind words. No regrets dealing with her as she truly represented the company in a positive image

12 marzo 2025
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Risposta di Leaders - Kings Norton

Dear Dunni

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Hannah a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Fast & Great Communication

always available for contact, easy to follow instructions & great fast service

20 marzo 2025
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Risposta di Leaders - Kings Norton

Dear Pablo

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Hannah was was responsive and helpful…

Hannah was was responsive and helpful throughout the process. Same as Jessica

7 marzo 2025
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Risposta di Leaders - Kings Norton

Dear Olukayode

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Jessica and Hannah a 5 star rating!

Many thanks
Customer Care Team

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