Leaders - Bromsgrove Recensioni 

This is for the Bromsgrove & Worcester office..
Unfortunately this has to be a review of complaint !!
I have been a good Tenant for over 5years & taken care of the Landlords property very well & improved his property also. I’ve never given Leaders any issues whatsoever…

But Sadly I have been most shocked & disappointed by the way a tenant is treated after they have been issued a notice to leave from Leaders.
The customer care stopped & the lack of communication & correspondence was shocking ,
There was no acknowledgement of anything or reassurances
From their Customer care Team or the person percifictly dealing with this situation..

Sadly I will not return back to Leaders after being treated so shabbily .

Given notice to leave is already a very stressful time for us all
Without the added stress of constantly Trying to get acknowledgement or a response back from Leaders office team on matters that was of importance..

A competent and professional team that assisted with our application until the move was complete. Aimee was great; and the whole team helped out to make it as smooth of a transition as possible.

Aimee has been supportive throughout my time with leaders so far. After showing me a property, Aimee supported me with the application process and communicated with me promptly. As I am not a technology person, Aimee has helped me through using the portal and making payments. So far the service has been excellent.

We had a great experience with Holly on our viewing and the entire renting process, she was really quick to respond to questions and was very professional aswell. I confidently recommend

Holly showed us around a property and was very professional and polite throughout the entire process. She made sure she kept us up to date throughout everything, would recommend!

A huge thank you to Aimee and Kim at Leaders for all of their help in renting out our property. From start to finish, their communication has been excellent, they’ve kept us informed every step of the way and have always been quick to respond to any questions.

They have both been extremely professional, knowledgeable, and proactive throughout the process, making what could have been a stressful experience feel straightforward and well-managed. It’s been a pleasure dealing with them, and I wouldn’t hesitate to recommend Aimee, Kim, and the team at Leaders to anyone looking for a reliable and professional letting agent.

Aimee Taylor was great in helping us advertise and lease our home. She made the process really easy and was always available to assist.

We have had a good experience renting a flat from Leaders. Aimee has been very helpful and friendly and has guided us through the process. We have had no issues and would recommend them to other renters.

Holly was great showing us around a rental property and made the whole application process very smooth, keeping us informed throughout. She was very polite and professional. Much better than other estate agents that we dealt with. Thank you Holly :-)

We had such a lovely experience dealing with Holly. She was friendly, helpful and really easy to speak to from start to finish.

She took the time to answer my questions properly and made everything feel straightforward, which we really appreciated. Nothing felt rushed, and she came across as genuine, professional and kind.

It makes such a difference when someone gives great service but still feels approachable and human. Thank you, Holly — we really appreciate your help and would happily recommend you.

Me and a friend had plenty of viewings yesterday, with one including a property that was being rented out via this estate agent. We were greeted at the property by Holly, who I have to say was excellent at her job.

I would say the majority of estate agents we met with the difference between others and our experience with Holly was night and day. She was very talkative, made you feel comfortable with asking questions and made casual conversation whilst we filled out the forms which made her stand out against other estate agents (from other agencies). She was very professional and had an answer for any questions we asked without the need of any notes.

The property was excellent but, admittedly, the professionalism and how Holly was during our viewing made us feel comfortable with proceeding with renting a property through Listers, giving us that extra assurance that this property was right and Listers were the right estate agency to go through.

The communication with her since the viewing has been extremely quick and very thorough, which has helped massively.

Overall, a great impression from her on behalf of Listers, who I will definitely be recommending friends to consider if looking to rent or purchase a property.

"Huge shoutout to Aimee and Holly! These two are the definition of friendly and professional. They go above and beyond to make sure you feel heard and cared for. Their superb service truly stands out in the industry, they are proactive, compassionate, and incredibly efficient. If the management is reading this: you’ve got two absolute gems on your team! Thank you both for all your help."

Everybody that I have interacted with especially Holly Leek at the Bromsgrove office have been friendly and very helpful.

Aimee Taylor at Leaders Bromsgrove was really helpful in setting up my new tenancy agreements and making sure as a landlord I had everything in place that was required.

Aimee was brilliant from start to finish in helping me get into my rental property. She was efficient, organised and patient, she responded quickly and made sure that every part of the process from the first viewing to move in day was seamless and easy.

I loved working with Leaders. We had two houses to put on the market, and the team did absolutely everything to make sure that everything went smoothly. They were very understanding, supportive and proactive.
I especially enjoyed working with Aimee and Holly. They set very high standards of professionalism, friendliness and willingness to go the extra mile.

Aimee has been brilliant from start to end. Really efficient and friendly service keeping us updated every step of the way. Thank you :)

Our new home was secured on the same day as our call to Leaders by Holly and she provided first hand assistance to guide us through the whole process. We would recommend their services.

The worst esate agents I've ever come across. They rip you off, they don't get work done that's been needing urgent attention and fixing for over a year. And Alice Gladd likes to open mail that's addressed to tenants (criminal offence) so she needs to quit and be jailed. Would not recommend these at all unless you're looking for an estate agency that have no clue what they're doing and just want to screw you over. They make fake accounts to put good reviews too. Sad sad agency.

Great team, especially Aimee who has gone above and beyond!