We rented our house through leaders and there tradesmen fitted a new floor in the bathroom. After getting our house back. We realised they had made a awful job of the floor. This is how it looked und... Leggi di più
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Lancaster House Gilbert Drive, PE21 7TQ Boston, GB
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We rented our house through leaders and there tradesmen fitted a new floor in the bathroom. After getting our house back. We realised they had made a awful job of the floor. This is how it looked und... Leggi di più
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Debbie has always been a pleasure to talk to. Very thorough with her inspection Taking care to make a note of any problems . Debbie is definitely 5* Unfortunately what let the whole process down i... Leggi di più
Ellie came today to do our house inspection.We were given a time slot between 12 - 5pm & she arrived just after midday with a friendly smile.We just let her do as she needed,took photos & checked the... Leggi di più
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Ellie carried out an inspection on 3th June. Ellie was friendly, courteous, professional, and carried out the inspection in a time she deemed sufficient to complete what she needed to do and take a... Leggi di più
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Scritti dall'azienda
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Scritti dall'azienda

Lancaster House Gilbert Drive, PE21 7TQ, Boston, Regno Unito
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Ha risposto al 97% delle recensioni negative ricevute
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Lyndsay has kept me well informed following my queries regarding works and tenancy issues. It is nice to have a friendly and helpful voice on the other end of the phone when there are problems to be resolved.
Lindsay has kept me thoroughly informed through my recent dealings with the company. Excellent service.
I had a dog-s*** tenant once and leaders were excellent - I couldn't fault them at all, especially Gemma who has been fantastic. I'm still using their services of course.
We have just had 5 windows replaced in our premises and thanks to Gemma for chasing up the contractors and getting this sorted for us .. more than happy 😃..
Gemma was very prompt in replying and sorting out my queries. The whole experience of moving out became smooth because of her guidance through the process.
Absolutely a shambles of a business… was promised a viewing with confirmed time and date and drove for over 2 and a half hours to meet the business ‘representative’ not convinced that they even existed, to be not met, no contact, went to branch where I was told only one person working and therefore unable to leave the office. On visiting them I found two people who were so standoffish and non approachable. I believe that our attempts to view the property have been dismissed and not handled (not sure if this is because they are letting the property also and are reaping the benefits that way). Beware of putting your house up for sale with this company as for 3 weeks we’ve been trying to contact and arrange a viewing and no one has been approachable with our efforts. DO NOT USE THIS COMPANY IF YOU ARE WANTING TO SELL YOU’RE PROPERTY BECAUSE THEY ARE NOT INTERESTED…and also quite rude, after spending 6 hours for a round trip and £’sss worth of petrol to be let down….not okay. I am contacting the managing director and estate agency ombudsman to report that they are not trading In their clients best interests…it doesn’t feel like they really want to sell this property for their client and they just want to have the easy option of continuing to let this and reap the benefits for an easy profit….

Risposta di Leaders - Boston
Gemma is just amazing! She's by far the most professional agent I've worked with. I've dealt with many estate agents and Leaders are by far the most professional, most helpful and friendliest group you'll find. They will look after you from start to finish and do everything possible to try to take the stress out of moving. You can always speak to someone and the whole team are happy to help. Would highly recommend to anyone!
Good team. Gemma Henderson is a great professional, always ready to help.
Gemma takes good care of our rental properties and us. She is efficient and professional. Ben Stacey

Risposta di Leaders - Boston
Was super helpful in helping me process the landlords eviction documents.

Risposta di Leaders - Boston
Great service from Hollie. Always available, knowledgeable and efficient. Never a drama, just action and solutions.

Risposta di Leaders - Boston
I contacted Gemma regarding our property and she couldn’t have been more helpful. She was calm, patient and professional, particularly as I later found out that she had already sent the information I required! Thank you for such a reassuring experience, Gemma.

Risposta di Leaders - Boston
It's a great pleasure to meet a good letting agent especially Gemma from Hill and Clark Boston, She is lovely and helps me with my concerns!

Risposta di Leaders - Boston
Have been a landlord since 1996. Found Berry Barlow to be very professional (Leaders Lincoln Office) and achieved a very high rental value for my 2 bed house in Lincoln, in fact my rent was 30% higher then that Offred by Mundys, Haart, Bairstow Eves, W H Brown and Pygott & Crone. The only down side has been Leaders Regional Director - Matt Scott. Matt is dishonest, refuses to come on calls and very unprofessional. In fact Matt Scott is single handedly destroying a great brand.

Risposta di Leaders - Boston
I’ve been with Leaders a little over 3 years now and have been very impressed with the service they deliver.
Whether it’s a home visit or an issue with the property it has always been managed in the same professional manner ever time.
What is also great about Leaders is the speed the staff reply to E-mails and messages.
They don’t keep you hanging about, and they will try their hardest to get your issue sorted as quickly as possible.
Gemma Henderson the Property Manager has been my point of call if I’ve needed anything. And she has been brilliant!
Always quick to reply and her excellent knowledge of the rental market reassures me that I’m in good hands.
I would highly recommend using Leaders purely because of their commitment to delivering a first class customer service.

Risposta di Leaders - Boston
We’ve always been really happy with the service from this branch, particularly Gemma Henderson who always dealt with us, she is really helpful and resolves any issues promptly, she is always lovely and always makes you feel like nothing is too much hassle. I would also like to say how lovely Penny was (I think that was the ladies name, apologies if I’m wrong) she came and did a property inspection with the owners of the property who were nothing but impolite and downright rude, but she remained professional throughout, regardless of their bad manners. Thank you all.

Risposta di Leaders - Boston
I phoned Gemma Henderson this morning with a problem. She was really helpful got straight onto the problem and then phoned me back to let me know it was all sorted. Absolutely fabulous help

Risposta di Leaders - Boston
I put in an enquiry to have some gardening work done to my rental property ( my choice )
I contacted Gemma at leaders to gain permission from my landlady .
Gemma had got back to me within the hour to say it can go ahead .
Excellent service from Gemma
As always

Risposta di Leaders - Boston
I would like to give my property manager Gemma Henderson 5 stars for helping me out with rearranging gas inspection appointment. Much appreciated.

Risposta di Leaders - Boston
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