Quick and accurate processing. Customer service (Patrick Swaab) was fast, courteous, and accurate. Packaging was outstanding. Please send out the request to review of your service and products AFTE... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
We wanted to purchase some KLM Delft houses. Your website gave us access to all 104 houses. Your shopping cart made our selection and payment very easy. Our shipment from FedEx arrived in short ord... Leggi di più
The houses were all in excellent condition and packed very well. They took a little while to come but they have to come from the Netherlands to the UK and our postal service is slow these days. Als... Leggi di più
Update to my previous review that I was asked to give before I even received my items. After being stuck in US customs for 2 weeks, I finally got my package. FedEx destroyed the box but luckily they w... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Meander 195 C, 1181WN, Amstelveen, Paesi Bassi
- +31682018293
- info@klm-huisjes.nl
- klmhouses.com
4,6
Eccellente
289 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Brilliant website and fantastic…
Brilliant website and fantastic customer service. Highly recommended.
11 gennaio 2026
Risposta di KLM Houses
Hi Nikos,
Thank you for leaving a review.
We shipped your order Saturday right after new year.
But shipping from NL to Greece with standard parcel service (PostNL) can take up to two weeks.
The estimate is that it will be with you between 10-14 January. So hopefully tomorrow.
I hope once received, you will adjust the stars a bit.
Kind regards,
Patrick Swaab
Great experience with this company
Great experience with this company! I am a returning customer. Will always be a customer. The House is beautiful.
28 dicembre 2025
great product and safe delivery of…
great product and safe delivery of fragile object overseas to USA. Thank You
12 dicembre 2025
2 jolies petites maisons !
2 très jolies maisons ! Merci à KLM qui a résolu le problème de livraison auquel je faisais face.
30 novembre 2025
Risposta di KLM Houses
Hi Pascale Mercier,
Please contact us via info@klm-huisjes.nl.
The e-mail address we have from you is resulting in a non delivery.
I have checked your track and trace, and it will be delivered today.
We are always responding to the e-mail and telephone may be it was late, or we were busy.
I hope you can give us some more stars when you have received the two houses.
Kind regards,
Patrick Swaab
-----
Bonjour Pascale Mercier,
Veuillez nous contacter à l'adresse info@klm-huisjes.nl.
L'adresse e-mail que nous avons reçue ne nous permet pas de vous livrer.
J'ai vérifié le suivi de votre colis, et il sera livré aujourd'hui.
Nous répondons toujours aux e-mails et aux appels téléphoniques ; il est possible que nous ayons eu du retard ou que nous soyons occupés.
Nous espérons que vous pourrez nous attribuer une note plus élevée une fois que vous aurez reçu les deux maisons.
Cordialement,
Patrick Swaab
clear images on website informative
delivered on time , webpage easy to navigate , information on some of the house was very interesting
8 dicembre 2025
Ordering is simple
Ordering is simple. Response from Netherlands very quick, availability great, shipping in very good condition and speedy.
This is not my first purchase from KLM Houses, and not my last.
5 dicembre 2025
Everything arrived safely and in a…
Everything arrived safely and in a timely manner. It was exactly what I wanted!
2 dicembre 2025
Little Kingdom by the Sea Books
Little Kingdom by the Sea Books will be an excellent read as well as a resource for a new collector . They were well packaged and the books themselves are of very high quality. Definitely worth the wait !
20 novembre 2025
Shipping Time
If there is something to improved on your end, it will be the time of response between an order being placed/received by you and the time it is shipped.
It is clearly stated in the website to allow 5 days for shipping which i believe can be improved.
13 novembre 2025
Risposta di KLM Houses
Hi Victor,
Thanks for your review , I see we indeed shipped your order on the 5th day. We try to do it as soon as possible, mostly within 1 or 2 days, but sometimes it takes a bit more time.
Our apologies, and we will do our best next time to ship faster.
Het hele proces verliep zonder…
Het hele proces verliep zonder problemen. Snel en efficiënt.
26 novembre 2025
Mijn verzameling
Mijn verzameling :
Deze huisjes zijn niet alleen mooi maar tevens geschiedenis.
Ze geven je een rijk gevoel , een dorp op zich.
18 novembre 2025
Made order
Made order. It was acknowledged promptly adn delivered within 2 weeks to the US safely.
Thanks,
Don
17 novembre 2025
Excellent experience
My delivery arrived to me in perfect condition and in a very reasonable time frame. I was quite pleased with the process. I will do more business in the future.
16 novembre 2025
The shipping charge was high
15 novembre 2025
Risposta di KLM Houses
Hi Charles,
I am sorry to hear that. But insured shipping with Fedex the the UK costs a lot.
Mainly due to the extra customs handling the UK has since Brexit.
The shipping costs are calculated before ordering.
Kind regards,
Patrick Swaab
Excellent service
Excellent service. First rate product - very nice indeed. Thank you.
Robert Stimson
2 novembre 2025
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