The houses were all in excellent condition and packed very well. They took a little while to come but they have to come from the Netherlands to the UK and our postal service is slow these days. Als... Leggi di più
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Scopri cosa dicono le persone
We wanted to purchase some KLM Delft houses. Your website gave us access to all 104 houses. Your shopping cart made our selection and payment very easy. Our shipment from FedEx arrived in short ord... Leggi di più
Update to my previous review that I was asked to give before I even received my items. After being stuck in US customs for 2 weeks, I finally got my package. FedEx destroyed the box but luckily they w... Leggi di più
I just bought house number 105 to complete my collection. Unfortunately, useless FedEx have lost this item with no one offering me any help or update. Hopefully it will arrive soon. 🤞 KLM houses.com... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Meander 195 C, 1181WN, Amstelveen, Paesi Bassi
- +31682018293
- info@klm-huisjes.nl
- klmhouses.com
4,6
Eccellente
286 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Le persone hanno visualizzato anche
Really pleased with my purchase
The houses were all in excellent condition and packed very well.
They took a little while to come but they have to come from the Netherlands to the UK and our postal service is slow these days. Also the UK customs stopped them as I ordered quite few but they passed through this check quickly and no further payment was due.
I had a free House of Bols which is very nice in my collection thank you.
I would definately order so more through this company when I am ready
9 aprile 2026
I have been buying KLM houses for many…
I have been buying KLM houses for many years from this site - I always had the best experience ever!
12 aprile 2026
Love my houses
Love my houses, they are great quality, look fantastic and the ordering process was very straightforward and easy. Delivery was quick too!
Excellent product from an excellent company.
1 aprile 2026
Very easy to buy houses
22 marzo 2026
No customer service
Really disappointing interaction with KLM Houses which as a direct result will not be using them again. I ordered 11 and only got 10, one was chipped and a number missing the Gin although they still had the yellow retainer. Very slow with no responses or replacement sorted…did not expect this from KLM particularly as I am a Gold flyer with them.
15 marzo 2026
Risposta di KLM Houses
Hi Louise Follet,
I am sorry to hear you are so disappointed in our service.
I believe directly after receiving your e-mail of the missing house and the chipped one we replied that we will send a replacement for number 71 and house of Bols, and so we did two days later.
You yourself added more time because you asked us to ship them differently to avoid any duties and taxes (which will not be applicable on shipments under 150,-)
I also replied to you via e-mail but did not get any response.
Kind regards,
Patrick Swaab
The houses were packed with care and I…
The houses were packed with care and I can't wait to display them! :) I'll definitely be ordering more!
13 marzo 2026
Easy Transaction
Easy to order online and quick shipping. Packaged very well. Overall, an easy and great experience.
12 marzo 2026
Risposta di KLM Houses
Hi Alejo,
Thank you for your review and your order.
Kind regards,
Patrick
I purchased 4 houses and one of them…
I purchased 4 houses and one of them arrived without the liquor inside. Otherwise, the purchase process was good.
10 marzo 2026
Risposta di KLM Houses
Hi Mark,
Thank you for your review. We are sorry to hear that one of the houses no longer contained the liquor inside.
With original KLM houses, this can occasionally happen (1%) over time due to evaporation/leakage through the porcelain.
We are glad to hear that the purchase process was good overall.
Enjoy the houses, and hope to see you again.
Kind regards,
Patrick Swaab
The purchase was super easy
The purchase was super easy, a glitch was immediately supported and fixed. The miniatures arrived in perfect condition as promised. I will purchase again!
11 marzo 2026
Risposta di KLM Houses
Hi Isabell,
Thank you very much for your review.
Kind regards,
Patrick Swaab
Solid website open for everyone to…
Solid website open for everyone to easily find what they might like.
Excellent service and packaging. Even for intra-European shipping. Good customer service when I had questions. Thanks!
7 febbraio 2026
Risposta di KLM Houses
Hi John,
Thank you for your review. Enjoy the houses (especially 81, which is one of my favourites).
Kind regards,
Patrick
The Books Have Not been Delivered to MY…
The Books Have Not been Delivered to MY address.
The photo of the book at a white door , is not my door! I have not received. my book, from FEDEX
Fedex Tracking ID 889459458955,
Ref 6826
5 marzo 2026
Risposta di KLM Houses
Dear Philip Plant,
We are sorry to hear this and understand how frustrating this must be.
We have already contacted you directly and contacted Fedex to look into this.
For your own privacy and security, we kindly recommend not posting your reference number or tracking ID publicly.
Luckily, all our parcels are shipped insured. If the package cannot be found, we will of course send you a new book.
We hope this issue will be resolved soon, and if so, we would truly appreciate it if you would consider updating your review.
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