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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Sell in EU from website but do not provide any safe means of returning items. Customers in EU will likely be unaware that they have to pay customs duties returning an item as well as full postage/cour... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We bought jackest, bags, scarves etc. from Kiltane Oxford. The staff in general, especially Ms. Pat, were really helpful. She helped and advised us very clearly and professionally. The product were re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have built up quite a collection from Kiltane Cashmere over time, including a neck tie, pullover, and cardigan, and I honestly couldn’t be happier with the quality. Every piece feels luxurious a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely love my cashmere cardigan and necktie ! Ordered online , came quickly and lovely packaging. Will be having more 🫶

L'azienda ha risposto

Dettagli dell'azienda

  1. Shopping e moda

Scritti dall'azienda

We are Kiltane - a renowned name in Scottish luxury fashion specialising in cashmere, wool and tweed garments and accessories. Founded in Edinburgh, we wove our way into the city’s fabric, becoming one of the leading cashmere merchants. Today, our garments are synonymous with timeless elegance and comfort, whether in the form of our classic tartan scarves or our timeless knitwear for men and women.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

86 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 29% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Love Kiltane

I love Kiltane, I’ve bought 2 jumpers from them, good quality fits perfectly, for cashmere I think it’s very reasonably priced

1 febbraio 2026
Non scritta su invito
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Risposta di Kiltane Retail

Thank you for taking the time to share your feedback. We’re glad to hear that you are enjoying your product. f you have any further questions or inquiries, please don’t hesitate to contact us at customercare@kiltane.com. Many thanks, Kiltane Customer Care

Valutata 5 stelle su 5

Honest e-shop

Honest e-shop.

I would like to just mention to be cautious when ordering something outside of the UK. Kiltane uses UPS, which slaps at least another 40 EUR to the price you are paying for the scarf. This is not a mistake of Kiltane. This is the harsh reality of Brexit and the delivery company they are using.

UPS takes roughly 25 EUR for processing the custom fees and 15 EUR is the actual customs fee. So, if you are buying a scarf in a realm of 80 EUR, the cost will be around 120 EUR if you are based in Continental Europe.

Otherwise, I am very happy with the scarf. Nice quality, beautiful colours and as I am saying, it is an honest and legit e-shop.

2 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

good quality

Products are really good quality. I bought cashmere products and they are soft and velvety. I really liked them.

19 gennaio 2026
Non scritta su invito
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Risposta di Kiltane Retail

Thank you for your kind words. We are very glad you like your order. Kind regards, Kiltane Customer Care

Valutata 5 stelle su 5

I saw this product in an advertisement…

I saw this product in an advertisement and was immediately hooked! I ordered the cashmere scarf in oyster grey then and there and was impressed with speed of the delivery !
It is the most beautiful colour and soooo soft !!!
It’s gorgeous , bought as a gift for our daughter and she was thrilled, so a first class buy !!! Very pleased with everything about this purchase .

9 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Poor quality

The quality destroy my thoughts of cashmere and technique. It’s not worth of the price even if it’s on sale, not to mention the delivery fee to Europe

19 gennaio 2026
Non scritta su invito
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Risposta di Kiltane Retail

Thank you for your review. We're disappointed to hear that you were not satisfied with your experience. Your feedback has been shared with the relevant team so we can learn from it. If you would like us to look into this further, please contact customer services with more details so we can assist. Our email address is customercare@kiltane.com. Many thanks, Kiltane Customer Care

Valutata 4 stelle su 5

Kiltane .. A lovely discovery ⭐️

This was my first time shopping with Kiltane and I was a little apprehensive as I often have issues with clothes fittings due to my petite build and 5’2”height.
I’ve been wanting a Harris tweed jacket for a long time but never found one that I actually liked until I saw it on Kiltane.
Service was excellent… I was kept informed of my order and delivery at all times.
I found the size guide really helpful.
My jacket is beautiful, I love the quality of the fabric, the cut and the fitting apart from the sleeves which are too long … but I’m still keeping it.
I thought the sale price was reasonable but just disappointed at the extra cost for the alteration for the sleeves.
The reason for the 4* is only because the sleeves are nearly 3ins too long and now need to find a good tailor to adjust them.
I will definitely order again.
Bero

12 gennaio 2026
Non scritta su invito
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Risposta di Kiltane Retail

Thank you for taking the time to share your feedback. We’re glad to hear that you are enjoying your product. Your Feedback have been passed on to the relevant team for consideration as we continue to make improvements. If you have any further questions or inquiries, please don’t hesitate to contact us at customercare@kiltane.com. Many thanks, Kiltane Customer Care

Valutata 4 stelle su 5

Great variety of woollens by Kiltane…

I was surprised to find Kiltane website, while looking for a cashmere jumper. I liked the times and they were on sale. Some errors occurred while ordering, that were dealt with quickly. Really like the jumper which is a soft Camel colour, polo neck jumper. The cashmere is good quality, and substantial - ie thick. Size 12 fits me well on the arm length, BUT it's just a bit too long, comes down to my hips. I'm short waisted, so I have to bunch it up a bit, which is a real shame.

7 gennaio 2026
Non scritta su invito
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Risposta di Kiltane Retail

Thank you for taking the time to share your feedback. We’re glad to hear that you are enjoying your product. Your feedback have been passed on to the relevant team for consideration as we continue to make improvements. If you have any further questions or inquiries, please don’t hesitate to contact us at customercare@kiltane.com. Many thanks, Kiltane Customer Care

Valutata 5 stelle su 5

Highly recommended

I don't normally bother with writing reviews for online shopping, but had to make an exception for Kiltane.
I found them via a Google search and after going through the popular high street brands websites looking for a scarf, but all the popular brands offered were cheap polyester rubbish. I then found Kiltane, which had an offer on at the time and they were 100% lambs wool. Selected a nice scarf, bought and didn't think anything of it. To my suprise, it was delivered next day, beautifully packaged and the scarf was excellent quality and more importantly nice and warm.
Highly recommended.

6 gennaio 2026
Non scritta su invito
Valutata 4 stelle su 5

Ms Ren

All the scarves are good. I understand the importance of environmental protection, but buying 14 scarves and only using two sheets of paper for protection makes them inconvenient to store. Also, online shopping doesn't allow purchasing smaller shopping bags similar to those in stores, forcing me to buy new bags to give as gifts.

5 gennaio 2026
Non scritta su invito
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Risposta di Kiltane Retail

Thank you for letting us know about your experience. We apologise for any inconvenience caused and understand your frustration. If you contact our customer service team with your order details, we will do our best to help resolve this for you. Our email address is customercare@kiltane.com. Many thanks, Kiltane Customer Care

Valutata 5 stelle su 5

Quality Cashmere Scarf

My first time purchasing from Kiltane. A speedy delivery and a well priced quality scarf. I will use the company again.

Thank you for a positive buying experience.

5 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

Great customer experience, have placed two orders, one for a waxed hat for dog walking which has been fantastic. My second order was for a personalised scarf. Unfortunately after a few wears the embroidery came loose and so I raised this not as a complaint but as a heads up incase it got worse.

The response was quick and was offered a replacement or a refund right away which I was not expecting. Loving the scarf I requested a new one which arrived today.

Communication was quick, polite and very personable. Could not be happier.

Thanks to Alice and the team for their help.

5 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Belle qualité !

Livraison rapide et étole « wrap » de belle qualité.
Ma fille m’avait offert il y a quelques années la même étole aux couleurs un peu plus vive. Elle ne s’est pas déformée avec le temps, la laine est d’excellente qualité et elle tient chaud.
Voilà pourquoi je commande à nouveau celle en rose et ce malgré les taxes et les frais de livraison qui ont été de 48 € environ !!! 😉🥹😅 (j’habite en France)

31 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Best online order experience ever !

I was in Edinburgh in Oct 2025. I purchased scarfs in Kiltane store there. In my opinion it was the best store of the many in that city. When I returned to the USA and Christmas was coming I regretted not having more for gifts. Last minute I looked at the website and could could not believe that they would ship to me from Scotland in just three days at great prices too. The absolute BEST company I have EVER dealt with by far. It was stress free ordering and had great tracking .Happy with entire experience. Merry Christmas to all Santa's helpers at Kiltane.

14 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Not recommended

I paid 14€ for sending fees on 12/december, and did not receive the order yet. Not recommended for orders outside of UK.

12 dicembre 2025
Non scritta su invito

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