I just wanted to thank you guys for making the process painless and and effortless getting the parts I needed to fix my car. I have a 2019 Kia Soul and it just stopped running one day and I was devast... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Easy to get a quote and order some of the pieces I needed. Some items were too expensive and I ended up ordering from a company that sells authentic Kia parts way cheaper online. And it would be great... Leggi di più
Ordered a part (Order #VK25210067) that arrived damaged and unusable. Called on April 21 within their own return window to report it. Received a written denial on April 22 falsely claiming I was outsi... Leggi di più
L'azienda ha risposto
The parts break down with individual part numbers and nomenclature. Specially the attention to detail for parts only for the vehicle, I'm not guessing if a certain part may or may not fit. Fast and ef... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Are you in search of genuine Kia parts at unbeatable prices? Look no further! KiaPartsNow.com is one of the largest distributors of OEM Kia parts worldwide. With over a decade of experience, we are committed to providing our customers with the best-discounted prices on Kia parts.
Scritti dall'azienda
Informazioni di contatto
4,1
Molto buono
519 recensioni
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Ha risposto al 86% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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I ordered the part I needed by the part…
I ordered the part I needed by the part number. I got the part I needed within just a few days. It fit perfectly and the price was reasonable. I am very satisfied with the experience.
28 marzo 2026
Horrible
Horrible. They are crooks and you should stay away from them. I ordered 6 spark plugs from them. They sent me one wrong spark plug. The return process and customer service is a joke. I returned the part, it was delivered to them on March 5th and I still have not received a refund in 3 weeks now.
5 marzo 2026
Non scritta su invito
Risposta di KiaPartsNow.com
Thank you for your feedback.
We sincerely apologize for the inconvenience you have experienced.
We take all feedback seriously and strive to improve our customer service. We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may look into your concerns further.
Edit:
It has appeared like the reference number provided is not one of our order numbers. It has been a few days since we requested more information, we understand how busy every customer is and we value your time. We strongly urge you to provide order information so we may investigate and assist you further. Thank you!
Horrible Part that didn't work
Do NOT order a thing from them. I ordered a damn speedometer cluster and the damn thing wouldn't bring up my original miles. I wasted over $400.00.
I would never order anything from them again. That's crooked what they do to people. I ended up having my original cluster put back on. They said I could NOT return it. I don't remember the exact date. I got the cluster in 2024 or 2025.
22 marzo 2025
Non scritta su invito
Risposta di KiaPartsNow.com
We are sorry to hear your experience.
We take all feedback seriously and strive to improve our customer service. We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may look into your concerns further.
While it is true that our return policy generally does not allow for returns on electronic components solely for refund purposes, there is an important distinction to be made. The 12-month/12,000 mile warranty covers the replacement of the electronic part if it is found to be defective or malfunctioning.
Please submit an RMA for warranty claim. For more information regarding our returns policy, please visit: www.kiapartsnow.com/service/kia-return_policy
Edit:
It has appeared like the reference number provided is not one of our order numbers. It has been a few days since we requested more information, we understand how busy every customer is and we value your time. We strongly urge you to provide order information so we may investigate and assist you further. Thank you!
Easy and simple filling the questions.
18 marzo 2026
Non scritta su invito
factory parts
Good web site! Easy order process! Found the correct part needed for my Soul!
15 marzo 2026
Non scritta su invito
Easy to order received fast.
28 febbraio 2026
No hiccups
The ability to easily navigate to parts needed and availability of those parts are key.
4 marzo 2026
Non scritta su invito
Got my Forte running and can go to work…
Got my Forte running and can go to work in a warm car!!
28 febbraio 2026
Great shopping experience
Great shopping experience. I can now hear my car alerts. Thank you!
28 febbraio 2026
The price and how fast I got the parts.
28 febbraio 2026
ORDERING WAS EASY AND THE PART FIT RICHT
28 febbraio 2026
You sent the wrong part
28 febbraio 2026
Risposta di KiaPartsNow.com
Thank you for sharing your feedback with us.
We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. For any concerns regarding your order, an RMA (Return Merchandise Authorization) is required so we could further assist you.
We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.
For more information regarding our returns policy, please visit www.kiapartsnow.com/service/kia-return_policy
Risposta di KiaPartsNow.com
Thank you for sharing your feedback with us.
We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. For any concerns regarding your order, an RMA (Return Merchandise Authorization) is required so we could further assist you.
We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.
For more information regarding our returns policy, please visit www.kiapartsnow.com/service/kia-return_policy
I was able to find the part I need on…
I was able to find the part I need on your website. The part was deliver ina timely manner.
27 gennaio 2026
I received the exact fit for my Kia…
I received the exact fit for my Kia x-line prestige Sorento!
6 gennaio 2026
part Fender
ease of finding part. Wish the shipping wasn't higher than the part though Another outfit had a lower shipping for the same part
25 febbraio 2026
Non scritta su invito
Risposta di KiaPartsNow.com
Thank you for your feedback. We’re genuinely sorry to hear that your experience didn’t go as expected. If you encounter another vendor with a lower price, please reach out to us via Livechat, Email, or phone for a Price Match request. We would need the following information for a price match request. Your Name: Your Email: Part Number: Zip Code: Price On Our Website : Link to our website: Link To Related Website: Total Price On Related Website: Once this is submitted you will hear back within 1-2 business days via email. We're happy to help!
This company is terrible
This company is terrible. They sent me the wrong part. I followed their RMA process. They kept asking for more and more pictures, closer pictures and pictures of labels that didn't exist. Then, they stopped responding. The RMA process is a scam and they will never take a part back or refund you for their mistake. They will do everything possible to avoid taking anything back. I am still trying to dispute it with my credit card because even though they won't respond to me, they will to the bank and they claimed that the RMA process "wasn't completed". Its a sham. Be warned.
Edit: I love the concerning response from kiapartsnow.com. They are going to have someone reach out to me? This is what I've requested in 20+ correspondences and I still haven't heard a thing. This is just more lies from the company. I will never hear from them and they will never refund me for the parts sent incorrectly or take them back.
14 dicembre 2025
Non scritta su invito
Risposta di KiaPartsNow.com
Thank you for your feedback.
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly. Your feedback is essential for improving our services.
Good shipping / open item
The item arrived very fast, but the package was opened. The plastic wrap opened too. Was an electric part, I hope it doesn’t bring any problems.
6 febbraio 2026
Non scritta su invito
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