KiaPartsNow.com Recensioni 519

TrustScore 4 su 5

4,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I just wanted to thank you guys for making the process painless and and effortless getting the parts I needed to fix my car. I have a 2019 Kia Soul and it just stopped running one day and I was devast... Leggi di più

Valutata 4 stelle su 5

Easy to get a quote and order some of the pieces I needed. Some items were too expensive and I ended up ordering from a company that sells authentic Kia parts way cheaper online. And it would be great... Leggi di più

Valutata 1 stelle su 5

Ordered a part (Order #VK25210067) that arrived damaged and unusable. Called on April 21 within their own return window to report it. Received a written denial on April 22 falsely claiming I was outsi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The parts break down with individual part numbers and nomenclature. Specially the attention to detail for parts only for the vehicle, I'm not guessing if a certain part may or may not fit. Fast and ef... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di autoricambi

Scritti dall'azienda

Are you in search of genuine Kia parts at unbeatable prices? Look no further! KiaPartsNow.com is one of the largest distributors of OEM Kia parts worldwide. With over a decade of experience, we are committed to providing our customers with the best-discounted prices on Kia parts.

Scritti dall'azienda


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

519 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 86% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Horrible

Horrible. They are crooks and you should stay away from them. I ordered 6 spark plugs from them. They sent me one wrong spark plug. The return process and customer service is a joke. I returned the part, it was delivered to them on March 5th and I still have not received a refund in 3 weeks now.

5 marzo 2026
Non scritta su invito
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Risposta di KiaPartsNow.com

Thank you for your feedback.
We sincerely apologize for the inconvenience you have experienced.
We take all feedback seriously and strive to improve our customer service. We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may look into your concerns further.

Edit:
It has appeared like the reference number provided is not one of our order numbers. It has been a few days since we requested more information, we understand how busy every customer is and we value your time. We strongly urge you to provide order information so we may investigate and assist you further. Thank you!

Valutata 1 stelle su 5

Horrible Part that didn't work

Do NOT order a thing from them. I ordered a damn speedometer cluster and the damn thing wouldn't bring up my original miles. I wasted over $400.00.
I would never order anything from them again. That's crooked what they do to people. I ended up having my original cluster put back on. They said I could NOT return it. I don't remember the exact date. I got the cluster in 2024 or 2025.

22 marzo 2025
Non scritta su invito
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Risposta di KiaPartsNow.com

We are sorry to hear your experience.
We take all feedback seriously and strive to improve our customer service. We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may look into your concerns further.

While it is true that our return policy generally does not allow for returns on electronic components solely for refund purposes, there is an important distinction to be made. The 12-month/12,000 mile warranty covers the replacement of the electronic part if it is found to be defective or malfunctioning.
Please submit an RMA for warranty claim. For more information regarding our returns policy, please visit: www.kiapartsnow.com/service/kia-return_policy

Edit:
It has appeared like the reference number provided is not one of our order numbers. It has been a few days since we requested more information, we understand how busy every customer is and we value your time. We strongly urge you to provide order information so we may investigate and assist you further. Thank you!

Valutata 1 stelle su 5

You sent the wrong part

28 febbraio 2026
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Risposta di KiaPartsNow.com

Thank you for sharing your feedback with us.
We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. For any concerns regarding your order, an RMA (Return Merchandise Authorization) is required so we could further assist you.
We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.

For more information regarding our returns policy, please visit www.kiapartsnow.com/service/kia-return_policy

Valutata 1 stelle su 5

The parts were 100% wrong

The parts were 100% wrong

6 febbraio 2026
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Risposta di KiaPartsNow.com

Thank you for sharing your feedback with us.
We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. For any concerns regarding your order, an RMA (Return Merchandise Authorization) is required so we could further assist you.
We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.

For more information regarding our returns policy, please visit www.kiapartsnow.com/service/kia-return_policy

Valutata 3 stelle su 5

part Fender

ease of finding part. Wish the shipping wasn't higher than the part though Another outfit had a lower shipping for the same part

25 febbraio 2026
Non scritta su invito
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Risposta di KiaPartsNow.com

Thank you for your feedback. We’re genuinely sorry to hear that your experience didn’t go as expected. If you encounter another vendor with a lower price, please reach out to us via Livechat, Email, or phone for a Price Match request. We would need the following information for a price match request. Your Name: Your Email: Part Number: Zip Code: Price On Our Website : Link to our website: Link To Related Website: Total Price On Related Website: Once this is submitted you will hear back within 1-2 business days via email. We're happy to help!

Valutata 1 stelle su 5

This company is terrible

This company is terrible. They sent me the wrong part. I followed their RMA process. They kept asking for more and more pictures, closer pictures and pictures of labels that didn't exist. Then, they stopped responding. The RMA process is a scam and they will never take a part back or refund you for their mistake. They will do everything possible to avoid taking anything back. I am still trying to dispute it with my credit card because even though they won't respond to me, they will to the bank and they claimed that the RMA process "wasn't completed". Its a sham. Be warned.
Edit: I love the concerning response from kiapartsnow.com. They are going to have someone reach out to me? This is what I've requested in 20+ correspondences and I still haven't heard a thing. This is just more lies from the company. I will never hear from them and they will never refund me for the parts sent incorrectly or take them back.

14 dicembre 2025
Non scritta su invito
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Risposta di KiaPartsNow.com

Thank you for your feedback.
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly. Your feedback is essential for improving our services.

Valutata 3 stelle su 5

Good shipping / open item

The item arrived very fast, but the package was opened. The plastic wrap opened too. Was an electric part, I hope it doesn’t bring any problems.

6 febbraio 2026
Non scritta su invito

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