Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Really nice bracelets, initially bought 2 but when they arrived they were slightly too big , Kajoon exchanged them for a smaller size with no issues. I went ahead and bought another bracelet and ring... Leggi di più

Valutata 5 stelle su 5

I’ve bought a number of items from this company over the last year or so , a ring , two bracelets and more recently the copper snake pendant and swirly circle necklace . The quality and craftsmanship... Leggi di più

Valutata 5 stelle su 5

I recently treated myself to this beautiful copper Kajoon bracelet, inspired by a friend who had a similar one — and I’m so glad I did. It’s elegant, understated, and incredibly well-crafted. Th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered a bracelet at the start of December as a Christmas present but unfortunately the bracelet didn't fit my wife. Therefore I was unable to contact Kajoon for a refund until the New Year which... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Gioielleria

Scritti dall'azienda

Handmade Jewellery with Copper, Natural Stones & Ebony. London, UK


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

234 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fabulous products!

16 luglio 2024
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Risposta di Kajoon

Hi Caroline,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valutata 4 stelle su 5

Nice design, but room for improvement.

Nice design but the elastic gave it a cheap feel, my SO was rather underwhelmed, which was disappointing.

4 luglio 2024
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Risposta di Kajoon

Hi Melanie,

Thank you for taking the time to leave a review, we appreciate it

The bracelets that you ordered are made with elastic rope as mentioned in the product specifications. We do use a high-resistance elastic band and we really doubt if you can find an elastic with better quality than the one we use...

We would appreciate it if you could reach out to us via email and provide some more details on what exactly you don't like in regards to the elastic

Thank you again

Best regards

Valutata 5 stelle su 5

TNyamz

Love my product, fast delivery and regular updates. Nice packaging

4 luglio 2024
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Risposta di Kajoon

Hi,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valutata 2 stelle su 5

Bracelet is lovely

Bracelet is lovely, when I first put it on I loved it. Within a week it’s discoloured and now looks drab.

3 luglio 2024
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Risposta di Kajoon

Hi Daniel,

Thank you for taking the time to leave a review

We have care instructions on all product pages. Please have a look and follow through.

We also have a very easy and straightforward returns process if you wish to return the item

We would appreciate it if you could take the above steps and reconsider your review of our overall service

Thank you again

Best regards

Valutata 5 stelle su 5

top dollar!

24 giugno 2024
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Risposta di Kajoon

Hi Patrick,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valutata 5 stelle su 5

Beautiful bracelet

Beautiful bracelet. I ordered the wrong size and the exchange was easy and fast.

3 giugno 2024
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Risposta di Kajoon

Hi Alison,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valutata 5 stelle su 5

Very happy with my bracelets

Very happy with my bracelets. They look and feel lovely, nicely boxed and quick delivery.

2 giugno 2024
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Risposta di Kajoon

Hi Teena,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with the products as well as with your overall experience with us.

Best regards

Valutata 5 stelle su 5

There was an initial mistake with the…

There was an initial mistake with the order but it was dealt with so efficiently that there was no problem in the end

20 maggio 2024
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Risposta di Kajoon

Hi Sarah,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valutata 5 stelle su 5

Quality is great, Love the design, Excellent service

Saw the bracelet on Instagram and thought it looked really cool and just what I was looking for as a pressie for my husband, so thought I would give them a go. The order arrived much quicker than expected.
I'm so pleased with this bracelet, I want one for myself now. The quality, design and service exceeded my expectations.
Will definately be using these guys again

17 maggio 2024
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Risposta di Kajoon

Hi Sue,

Thank you for taking the time to leave a detailed review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valutata 5 stelle su 5

Beautiful piece of jewellery

Beautiful piece of jewellery. Ordering and delivery simple and straightforward.

6 maggio 2024
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Risposta di Kajoon

Hi Sue,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valutata 5 stelle su 5

Beautiful items

Beautiful items, nice packaging and wearing them feels really lovely.

3 maggio 2024
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Risposta di Kajoon

Hi Linda,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service! 👏🏻👍🏻

29 aprile 2024
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Risposta di Kajoon

Hi Mino,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valutata 5 stelle su 5
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Risposta di Kajoon

Hi Anthony,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valutata 4 stelle su 5

Lovely quality and quick delivery

Lovely quality and quick delivery , great service thankyou

21 aprile 2024
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Risposta di Kajoon

Hi Gareth,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Valutata 5 stelle su 5

Good quality ,

Good quality ,, and 5 stars customer service . I will buy more

11 aprile 2024
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Risposta di Kajoon

Hi Calistus,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your overall experience with us.

Best regards

Valutata 4 stelle su 5

returns

I have updated my review now that my issue is resolved, very quick response thank you

9 aprile 2024
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Risposta di Kajoon

Hi Kath,

Thank you for taking the time to leave a review, we appreciate it

All your emails have been responded on the same day and we have sent you the link to our returns portal twice. Access to the returns portal is available on our website as well, if you scroll all the way down.

You can find all your order details on the order confirmation email. We have also advised your order number as well as the email address you used upon placing the order via a separate email as well...

Our returns process is rather straight forward and absolutely free

While we appreciate you leaving a review, we struggle to justify the 1-star you have given us... We hope that you will re-consider your rating or at least you will let us know at which point you were not satisfied by our service.

Thank you again

Best regards

Valutata 5 stelle su 5

Very well made merchandise

Very well made merchandise

7 aprile 2024
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Risposta di Kajoon

Hi Neil,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

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