Ordered a ladies adjustable finger ring. Not adjustable in any way shape or form without causing anticipted damage. No returns note ( proclaimed small company ) no instructions what so ever.... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Bought this as a present for my daughter-in- Laws birthday- she absolutely loved it! So great experience especially with the lovely packaging.
My husband got me the pearl drop earrings for my Birthday and my daughter got me the matching necklace. On opening the earrings I found the pearls on the earrings were noticably different sizes so I m... Leggi di più
Ordered a necklace for 60th birthday present, its even nicer than photo , extremely pleased with purchase. Arrived in a lovely gift box also.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Annabel Jewellery is a UK-based jewellery brand renowned for creating timeless, meaningful pieces that celebrate life’s most precious moments. Specialising in high-quality, sterling silver jewellery, Annabel Jewellery offers a wide range of personalised gifts, from elegant necklaces and bracelets to rings and earrings. With a commitment to exceptional craftsmanship and customer service, each piece is designed to evoke emotion and be cherished for years to come. Whether it's for a milestone celebration, a heartfelt gift, or a personal treat, Annabel Jewellery’s collection brings sentiment and style together in perfect harmony.
Informazioni di contatto
Regno Unito
- annabeljewellery.com
4,5
Eccellente
55 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Fab present
Bought this as a present for my daughter-in- Laws birthday- she absolutely loved it!
So great experience especially with the lovely packaging.
2 aprile 2026
Ordered a necklace for 60th birthday…
Ordered a necklace for 60th birthday present, its even nicer than photo , extremely pleased with purchase.
Arrived in a lovely gift box also.
1 aprile 2026
Risposta di Annabel Jewellery
Thank you so much for your review , we're very happy you love your gift! x
Risposta di Annabel Jewellery
Thank you so much x
Excellent and fast service
2 marzo 2026
Risposta di Annabel Jewellery
Thank you for taking the time to review us x
Risposta di Annabel Jewellery
Thank you so much, so happy you love your Annabel Jewellery! x
Beautiful item
Beautiful item, gorgeous packaging and a great service. Would definitely recommend.
23 febbraio 2026
Risposta di Annabel Jewellery
Thank you so much for taking the time to leave us a review xx
Chain very difficult to fasten clip…
Chain very difficult to fasten clip tiny earring very hard close
27 febbraio 2026
Risposta di Annabel Jewellery
So sorry to hear you weren't satisfied with your order. I can see that you ordered our bestselling pearl huggie hoops and pearl necklace.
The diameter of the 10mm pearl is written in the product description for your reference. Sorry to hear you find the fastenings tricky, we will certainly take that on board for future designs.
Please feel free to reach out to our customer service team and we would be more than happy to assist you to ensure a positive outcome. Kind regards, The Annabel Jewellery Team
Ordered a ladies adjustable finger…NON adjstable !
Ordered a ladies adjustable finger ring. Not adjustable in any way shape or form without causing anticipted damage.
No returns note ( proclaimed small company ) no instructions what so ever.
Had to chase this owner all the way for e mail responses - not forthcoming
Had to chase the refund a day after the item was received a m. the day before.
Totally unprofessional.
Would not recommed in any way.
Bitterly disappointed.
Do not use this Company.
Just hard work !!
4 febbraio 2026
Non scritta su invito
Risposta di Annabel Jewellery
Thank you for sharing your feedback.
We’re genuinely sorry to hear that your experience felt frustrating. We always aim to provide clear product information and supportive service to every customer.
The ring you purchased is adjustable, as noted in the product description, and is designed to gently expand or tighten for a comfortable fit. If there was any difficulty adjusting it, we would have been more than happy to guide you through the process.
Regarding returns, as a small independent jewellery brand, we currently aren’t able to offer free returns. While we would truly love to provide that option, the costs can be significant for small businesses like ours. Our return policy is clearly outlined on our website so customers can make informed decisions before purchasing.
We always strive to communicate respectfully and resolve concerns fairly, and we remain open to assisting further within our store policies.
Many thanks
The Annabel Jewellery Team
Pretty jewelery with prompt delivery…
Pretty jewelery with prompt delivery and communication.
6 febbraio 2026
Lovely product and looks like it…
Lovely product and looks like it should. Delivery was prompt
5 febbraio 2026
Bought as a gift
Bought as a gift. Parcel was very well packaged and presented beautifully. Items themselves are very good quality and value for money.
27 gennaio 2026
This was a present for my daughter
This was a present for my daughter. She loved the jewellery. Lovely packaging .
8 gennaio 2026
Good product.
Good, well-made product at a very good price. Nicely packed with prompt delivery.
5 gennaio 2026
It was a gift for a special friend
It was a gift for a special friend, they loved it.
25 novembre 2025
Good and beautiful jewellery
Good and beautiful jewellery. Real efficient on the delivery
Only one issue, the package had the wrong message.
18 novembre 2025
The perfect gift
I bought the earrings as a gift and was delighted when they arrived so quickly. The box is lovely too and displays them really well. I know my friend will love them. I feel they can be worn daily or on a special occasion.
6 novembre 2025
Nice company to deal with
I needed to make a return to the company. They were very good about it and kept in excellent communication throughout the process and issued a speedy refund.
14 ottobre 2025
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.