Absolutely brilliant service from start to finish. 10/10 for everything! The hot tub arrived exactly on time and was installed perfectly. The three young men who came to install it were fantastic—very... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Absolutely brilliant service from start to finish. 10/10 for everything! The hot tub arrived exactly on time and was installed perfectly. The three young men who came to install it were fantastic—very... Leggi di più
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Poor after sales service. Unable to connect wifi since day 1 of installation. Contacted Customer Service to ask for someone to help. Acknowledged and said a technician will be in touch. Now 10 days... Leggi di più
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Jake, the engineer who serviced our hot tub did a first rate job. He had an encyclopaedic knowledge of hot tubs and was able to correctly diagnose one or two issues we were having in a matter of momen... Leggi di più
Today I had my Wellis Swim Spa cover delivered and installed, and I couldn’t be happier with the service. Harry G and Mark B were absolutely amazing — very friendly, efficient, and quick. They made... Leggi di più
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Choosing the right hot tub for you can be a minefield with over 50 brands now available in the UK. Johnsons Wellis provide an exceptional choice of premium, European-made hot tubs from the largest hot tub manufacturer in Europe – Wellis Spas. As an established Wellis Premium Partner, we here at Johnsons are able to offer our customers not just the best offers available on Wellis hot tubs, but also the outstanding service to go alongside it.
Sarre Business Centre, Canterbury Road, CT7 0JZ, Birchington, Regno Unito
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Hot tub service engineer Joe was very helpful and provided some great advice over managing future care. Most impressive.
Delivery guys who set the tub up (Jordan, Rob and oli) done an excellent job friendly knowledgeable and worked tirelessly to get it sorted and when there was a manufacturing issue they made sure they sorted rather than palm it off onto the maintenance/repair team..
Great service, so helpful would definitely recommend you
I would really like to thank Jake for being such a lovely person, so polite, answered every question I asked, he gave me some really good advise on some of the queries, I would definitely use Johnson’s again for a hot-tub service, we need a few more people like Jake in the world, he’s a Keeper. Thanks again x
Jake clearly knows what he's talking about. I addition to the service itself he was a wealth of information about how to maintain my hot tub so it will last as long as possible.
Jo and Jordan were great ! Really helpful and took time to make sure everything was right.
Thank you great service !
Very professional at all times. Difficult to get where I wanted it but they went above and beyond to get it there. As soon as they turned up they didn’t stop working till they left. Thank you very much

Risposta di Johnsons Wellness
Two lovely friendly lads , Aaron and Gareth came to talk me through all the details on how to maintain and enjoy my new hot tub.
They were very thorough and were also able to confidently answer all my queries too.
Many thanks lads!!!
Very exciting day for the family. 2 great guys delivered and installed our hot tub. Joe and Sam are very professional guys. Installed item with out a problem and went through the set up with us stage by stage.
Aaron,joe,sam, Jordan have installed my hot tub and were friendly, helpful and great fun to have in the garden. The new hot tub is amazing. Thanks guys
Nate did a first class job replacing 2 of our pumps
Just taken delivery of our Hot Tub and Aaron,Sam and Tony were brilliant. Explained all the workings and had a great chemistry lesson! The lads were very polite and full of chat, it's so nice to receive such great customer service.
Would highly recommend and now just waiting for the tub to heat up and the wine is on ice!

Risposta di Johnsons Wellness
Jordan and Dylan arrived to set up our new hot tub, they were excellent throughout and very knowledgeable. Felt like they went to a lot of trouble to ensure everything was set up correctly including setting up the water treatment schedule etc. great experience today.
Excellent service from start to finish. The delivery of the tub was as planned and Jake and Aaron were friendly and efficient. They walked me through the running of the tub and the chemicals as well as giving some great advice and tips. Thanks for everything.
An absolute amazing service from Jake and Aaron on fitting our new tub. Super efficient guys, kind, and so pleasant to work with.
We purchased our hot tub from the Three legged Cross site through Kevin who was really good.
The installation team arrived on the day. Gareth was brilliant. He was very professional and despite hitting a few obstacles with his company he remained composed and very polite throughout. Gareth is an asset to his company and without him things could have gone very differently.
Yes, there were a few hiccups on the day but all in all a reasonable experience.
One thing I would mention to all potential hot tub buyers from Johnsons Wellness, if you use your own qualified electrician to install the electrics make sure that they are there on the day of installation. It is a very grey area that caused me some stress on the day and should’ve been brought to my attention at point of sale.
All sorted now and a very happy customer.

Risposta di Johnsons Wellness
Nathan came out to fix my hot tub issue and was not only very good at his job but also a very friendly and personable guy.
He fixed my problem efficiently and kept me informed about what was wrong and how he was fixing it. First class.

Risposta di Johnsons Wellness
Ross came out to help with an emergency situation where Hot Tub would not run. He solved the problem quickly and then went out of his way to talk us through how to avoid this error in the future as well as tracking down a replacement filter while he was on site. Can’t thank him enough for his manner and professional standards.
Thanks to a great delivery team Jake and Jordan! Efficient, tidy and explained everything we needed to know. Brilliant service
Fantastic delivery and installation by Jordan,Joe and Gareth
Super quick , tidy and informative great work thanks
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