We had a terrible experiance previously but it was handled great in the end. Hence why we returned to blue whale spa. Upon returning as a customer, Andrew brunton at the show room was great, he was in... Leggi di più
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From the first contact with Blue Whale Spa, through to after sales care, Andrew Brunton has been extremely helpful all the way through. Great hot tub - we ordered the Beacon Cove 4. All instructions f... Leggi di più
From ordering to delivery was excellent, Fiona from sales was very helpful and explained everything clearly, and the men that delivered to tub was very helpful too. Can't recommend enough thank you
Quick service, great price. Andrew helped on the phone and provided lots of advice. Delivery was fault less, nothing seemed a problem, Martin and Huwbert Thank You. Loving the hot tub spa. Was nerv... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Blue Whale Spa is the award-winning UK owned leading hot tub manufacturer. We offer quick delivery, free installation and 0% finance on all hot tubs. Order Now!
Informazioni di contatto
11 Glaisdale Drive East, NG8 4GU, Nottingham, Regno Unito
- 01159548888
- info@bluewhalespa.co.uk
- bluewhalespa.com
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Hot tub
From ordering to delivery was excellent, Fiona from sales was very helpful and explained everything clearly, and the men that delivered to tub was very helpful too. Can't recommend enough thank you
We had a terrible experiance previously…
We had a terrible experiance previously but it was handled great in the end. Hence why we returned to blue whale spa. Upon returning as a customer, Andrew brunton at the show room was great, he was insured up and helpful, delivery date was selected and agreed and happened as planned! Andrew went above and beyond
Excellent after sale service (more than…
Excellent after sale service (more than eight years after the original hot tub was purchased). We were treated as if we were a new customer. Nothing was too much trouble. I cannot recommend this company and particularly James and the gentleman who delivered the replacement hot tub lid highly enough. We will definitely re-purchase from blue whale spa in the future.
Excellent spa and company
From the first contact with Blue Whale Spa, through to after sales care, Andrew Brunton has been extremely helpful all the way through. Great hot tub - we ordered the Beacon Cove 4. All instructions for preparing and approving the location were very clear. Delivery and installation was very smooth and delivery team were very helpful and knowledgeable. Would highly recommend Blue Whale Spa. Many thanks!
I popped in and spoke to Andrew and…
I popped in and spoke to Andrew and Fiona and they both was very helpful and fast with some repairs that are required I bought the hot tub a year ago and I would recommend them to anyone
Shopped round for the best deal
Shopped round for the best deal, and Bluewhale spa came out on top. Great value for money. Excellent prompt communication from Fiona. Quick delivery time. Highly recommend.
Really impressed with this hot tub
Really impressed with this hot tub. The 85 jets are powerful and well placed, giving a proper massage experience, and each seat feels different which is a nice touch.
The delivery and installation were excellent—Craig and Edmore were friendly, professional, and made everything really easy. They took the time to explain how it all works, which was much appreciated. Big thanks as well to Scott Lowton for all the help.
The LED lights, waterfall, and Bluetooth speakers are a great bonus, especially in the evenings. Comfortably fits 4–5 people and heats up well.
Five star service all round—would highly recommend.
Very pleased and happy
Excellent service from the moment we purchased the hot tub on line, Scott Lawton kept us up to date and informed on everything and nothing was to much trouble for him . Hot tub arrived as planned and scheduled the drivers were very helpful and explained everything, very impressed with the service and love my new hot tub. Would highly recommend Scott and his team at Blue whale spa
Quick service, great price and product
Quick service, great price. Andrew helped on the phone and provided lots of advice. Delivery was fault less, nothing seemed a problem, Martin and Huwbert Thank You.
Loving the hot tub spa.
Was nervous about ordering online at first but I received emails from ordering until delivery with lots of advice videos and leaflets.
Highly recommend.
Went into the showroom and was greated…
Went into the showroom and was greated by Andrew Brunton, who was helpful and was happy to answer all of our questions about the chemicals for our hot tub! His customer service makes Blue Way Spa a place I would highly recommend. I’ll definitely be returning!
From order to installation of our hot…
From order to installation of our hot tub has been so smooth and special thanks has to go to Fiona that looked after us and informed us of progress to the day of delivery.
On the day of install nothing was an issue to the team, even in torrential rain that we had on the day the guys never stopped until it was complete.
First class would buy from you again!
Hunter V1 hot tub
Thank you so much to Andrew Brunton for all his help in finding the best hot tub for me and ordering my Hunter V1, he was in contact with me from ordering, delivery, warranty and after sales, could not recommend Andrew or Blue Whale spa more highly for the excellent service.
Delivery was fast and very professional, well done to the whole team.
Fantastic company! Very happy customers!
From ordering over the telephone with Fiona Josephs, to arranging a delivery date with Andrew Brunton, to actual delivery of our hot tub (by Zen and Matt), we could not be more impressed!
The whole process has been faultless and we are so appreciative to everyone involved at Blue Whale Spa. Fiona was really helpful to start with, Andrew not only called to arrange a delivery date, but also sent us a variety of videos (which have been absolutely invaluable! And we would recommend anyone setting up their hot tub to watch them) and Zen and Matt were fantastic too.
Thank you so much to all involved!
We and the whole family are very happy (and our 5 year old granddaughter doesn't want to go home :) !
Would recommend this company 100%.
Absolute amazing service
Absolute amazing service , from beginning to end. Always available to answer any questions and super helpful and friendly . So glad we choose to purchase our first hot tub with BlueWhaleSpa , Definatley recommended 100%
I’ve just got a new hot tub from your…
I’ve just got a new hot tub from your company I had Andrew brunton as your sales man he was absolutely amazing deal with delivery to the isles of scill and very easy to talk to highly recommended
Kind regards Tracey Guy
Very knowledgeable without the hard sell
Wow. I have just had a long conversation with Andrew and his knowledge and helpfulness is second to none . Certainly not a hard sell just very honest about various options . A credit to Blue Whale Spas . Thanks for your help.
Brilliant hot tub – excellent service from Andrew
Absolutely fantastic experience with Blue Whale Spa. The hot tub is brilliant — really well made, easy to maintain, and we’re using it all the time already.
A big thank you to Andrew Brunton who was great from the start — friendly, helpful, and made the whole process really straightforward.
Couldn’t be happier and would 100% recommend to anyone thinking about getting a hot tub.
Happy hot tub delivery experience
Very happy with the service from start to finish. Fiona on the end of the phone in the office guiding me as to what I would need regarding the installation of the hot tub, had proved invaluable. The guys Trymore & Edmore friendly and no fuss installed the hot tub, then provided me with all the information I needed to get the best from my hot tub in the future. Totally recommend this company.
A great and helpful company
Fiona was our salesperson and she was very helpful answering our questions and helping us decide between 2 of the tubs.
Trymore and Edmore delivered and installed our tub, they checked on where I wanted it before they unloaded and talked me through all the important stuff very thoroughly before they left.
Overall a great company
experenice was great start to finish.
experenice was great start to finish.
Sorin / Martin wher great when installed and really helpful with instrustions, fiona was great keeping me up to date with everything from ordering to delivery.
love my hot tub.
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