JAM Recensioni 539

TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

I've used JAM (answer.co.uk) for many years and I can recommend their service without hesitation. The greatest accolade I can give them came via one of my clients who commented that he'd "rung ea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Nichola connected with me after I enquired about services, and offered me a tailored solution that was comprehensive and covered all my needs, didn't try to upsell me, and gave me a solution that we c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Been using the services of JAM for 10 years, if not longer. Answer our phones professionally without fail after a couple of rings. I regularly do test calls which confirms what our callers tell us. I’... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We switched to JAM a few years ago from our previous Out of Hrs provider as we also wanted to have day time cover for overflow calls. It was the best move we ever made. Not only were they better at... Leggi di più

Dettagli dell'azienda

  1. Call Center
  2. Servizio di segreteria telefonica

Scritti dall'azienda

Established in 1977, JAM is an award-winning telephone answering service, and the very first of its kind. We’ve built an unrivalled reputation for excellence built on one simple principle. Every call is priceless. We’ll always look after your calls with the highest level of skill, dedication and care. That’s why we are the UK’s highest independently rated call handling service.

Scritti dall'azienda


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

539 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

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Valutata 5 stelle su 5

Over 10 years with answer.co.uk.

I have been using answer.co.uk's service for well over 10 years now and they offer an excellent UK based service. They are very professional and efficient and strike up a good rapport with my clients and contacts that call up. Answer.co.uk's live answer service is so much better than merely a voicemail service. I highly recommend answer.co.uk.

20 febbraio 2021
Valutata 5 stelle su 5

Fantastic

These guys are really, really good. We had a really complex requirement at the start of the Coronavirus pandemic and they were flexible and worked with us to come up with a solution. For an average of about £600/month, they have saved us the cost of a full time member of staff (and we can answer the phone 24/7).

The receptionist are now 'trained' and can answer many of the common questions that our customers have without even having to contact us (opening times, delivery problems etc).

We use them in another business as well and have done for a long time.

9 febbraio 2021
Valutata 5 stelle su 5

Affordable & Transparent pricing, does what it says on the tin!

I hired JAM to answer my business calls to ensure that I never missed new enquiries.
I got quotes from many companies but they just seemed incredibly expensive for what I needed which was simply to have messages passed on to me with Name and number.
I liked how JAM were transparent with their charges online and I didn’t need to wait for someone to come back with a price, it was all there in black and white. I haven’t looked back since using their services, it does everything I need and keeps me free to do what I do best.

14 gennaio 2021
Valutata 5 stelle su 5

Excellent and Helpful Service!

Absolutely excellent and amazing service. Very helpful in our business with great customer service. It has also a quick response time that is valuable for businesses to immediately attend to messages.

13 gennaio 2021
Valutata 5 stelle su 5

Excellent answering service with excellent customer service

We use the Answer.co.uk service that is part of JAM and whilst we are a relatively new client we have found the service excellent. The set up process was simple and where the standard configuration tools didn't quite fit our needs the customer service team were able to alter the system so the calls are answered and actioned exactly as we would wish.

Calls are answered in one ring, and the messages are accurate.

4 gennaio 2021
Valutata 5 stelle su 5

Very helpful and knowledgeable

Very helpful and knowledgeable, great hands on customer service with a professional approach. Answer.co.uk is A great way to add that business feel to any company.

19 dicembre 2020
Valutata 5 stelle su 5

Great service

Great service, provides us with exactly what we need, timely response times on the phone and quick email notifications when required

8 dicembre 2020
Valutata 5 stelle su 5

Great firm to complement your business

Great firm which has been a godsend for my business through the lockdown and we are now using them on an ongoing basis to take calls when the office reopens but we may be busy or not available. Very polite and professional phone manners from their team and on several occasions my clients have complemented them. If you run a small to medium sized firm they are an excellent option for call messaging and forwarding

7 dicembre 2020

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