Intensive Lessons Recensioni 

589
•
TrustScore 4 su 5

4,0

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Valutata 5 stelle su 5

Hi I just wanted to leave a review for my specific driving instructor as she was absolutely brilliant. I was on a tight deadline and she went above and beyond to actually get me ready for the test. I'... Leggi di più

Valutata 5 stelle su 5

Clear communication, amazing staff, very helpful and not long waiting. Would highly recommend. First time pass on test

Valutata 5 stelle su 5

Fantastic service. Anne Singer was my driving instructor and she was absolutely wonderful. I would highly recommend this for anyone who wants to learn to drive. I only chose the 5 hour intensive drivi... Leggi di più

Valutata 1 stelle su 5

It's been a while since I had my lessons but my instructor asked me what's wrong with me, said he thought I had a learning disability and generally was very rude and impatient. I am not someone who dr... Leggi di più

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Pass fast with our intensive courses available nationwide!


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4,0

Molto buono

TrustScore 4 su 5

589 recensioni

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4,0

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(589)

82 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Awful, awful people

Rude. Unhelpful. Don't honor their money back guarantee. Awful customer service. They won't give a single f about your experience.

1 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Passed test first time within a month

I’d like to start by thanking my instructor, Getachew, who was absolutely fantastic, kind, patient, and incredibly knowledgeable. He stuck to the rules, explained everything clearly, and always made sure I understood the why behind what I was learning. He was also very respectful of my learning style and often asking if I wanted to try things my way first, and then gently guiding me afterwards with feedback on what could be improved. Thanks to his support and calm, structured approach, I passed my driving test on the first attempt, all within a month!

As for Intensivelessons.co.uk, they were quick and efficient when it came to booking my test after payment. Although my original test date had to be rescheduled due to examiner availability, they managed to secure a new slot for me within two weeks, which was a real lifesaver. Overall, the experience was smooth, well-organised, and I’d definitely recommend them to anyone keen to get behind the wheel with confidence and speed.

15 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

10/10

Very efficient, got a very good instructor (John Fegan)

14 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Be wary of booking with this company - update

This is in addition to the Review below. Their reply is disappointing and they have never addressed the legitimate concerns raised. They do make one important point though which I tried to highlight below - read everything very, very carefully before signing up.

Please be wary about going through this company. All it does is provide a link between learner drivers to local instructors. Lessons are provided on the availability of the local instructor only after a large outlay of money. It advertises itself as an intensive course which it is not in the manner most would understand. If you do nothing else please read the small print - their complaints procedure is appalling despite safety concerns being raised, including the instructor spending time texting and on social media during the lesson, which were dismissed without comment.

8 luglio 2025
Non scritta su invito
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Risposta di Intensive Lessons

Thank you for your feedback. We’re sorry to hear you were dissatisfied, but we’d like to address a few key points.

Our service clearly states that we connect learners with local, DVSA-approved instructors who deliver the lessons. We do not advertise that we employ instructors directly, and this is made transparent throughout the booking process.

We provide intensive-style training based on instructor availability and the customer’s requested timeframe. While we aim to deliver lessons as intensively as possible, this depends on both learner flexibility and instructor scheduling — all of which are outlined in the terms and conditions agreed to at the time of booking.

As for the concerns raised about the instructor’s behaviour, we did investigate the issue. However, without clear evidence, we were limited in the action we could take. We take safety very seriously and would never ignore legitimate concerns.

We always recommend reading the terms in full before booking to ensure the course structure aligns with expectations. We’re sorry this experience didn’t meet yours.

Valutata 1 stelle su 5

Not an 'intensive' course and unprofessional

I was promised 35 hours of lessons for my daughter prior to the test booked by the company. We have had to chase the instructor by text for every lesson, and despite speaking to him and the company about scheduling in more lessons, my daughter was only given 1-2 lessons per week. She will have completed less than half of the hours paid for before her test in August. When I spoke to the company about my concerns they were dismissive and did not resolve the issue. A total waste of money - stick to a local firm as this is not an intensive course.

7 luglio 2025
Non scritta su invito
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Risposta di Intensive Lessons

We’re sorry to hear you were disappointed with the experience, but we’d like to clarify a few key points.

Your daughter’s allocated instructor repeatedly confirmed to us that he had the availability to deliver all 35 hours of lessons before the test date. However, despite this, you chose not to proceed with him and requested a different instructor at very short notice — just weeks before the test.

Had you continued with the original instructor as planned, the full lesson hours could have been completed. Last-minute changes unfortunately limit what we can offer, especially during busy periods.

We understand learning to drive is an important investment, and we always aim to provide a clear structure and communication. We’re sorry this situation didn’t meet your expectations, but we did make every effort to ensure your daughter’s lessons could go ahead in full.

Valutata 5 stelle su 5

My driving instructor Peter

My driving instructor Peter, he has helped me so much and gave me the knowledge and skills I needed to pass, such a down to earth person and I couldn't have been given a better driving instructor

2 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

These guys are complete scammers in my…

These guys are complete scammers in my opinion

17 giugno 2025
Non scritta su invito
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Risposta di Intensive Lessons

We have no record of your booking and you didn't provide any booking details. We also note you have left 106 negative reviews recently calling 106 companies a scam, many of which are national reputable well known companies and you leave 3+ reviews a day. This does not seem regular behaviour for a genuine account

Valutata 5 stelle su 5

Amazing, totally recommend!

Everything about the process was outstanding. Intensive done everything, booked the tests and arranged the instructor. Was able to have both theory and practical passed in 3 months.

Desy, the instructor allocated was amazing. He teaches you how not to just pass your test but to also drive, and this is a massive difference. He was welcoming, extremely knowledgeable, and created a team mentality. He wanted me to pass almost, if nor more than me.

I recommend intensive and Desy to anyone starting this journey; this means so much, and there is absolutely no way whatsoever that I could have passed without either.

13 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

For me - a waste of time and money

I feel it was a waste of money. I waited 5 months to get a test booked, then a further 2 months to start with the instructor. The awkward thing is you don’t know if you are going to be compatible with your instructor.. I stuck with him as felt I had to but he wasn’t very professional, knowledgable but not a great temperament. I’m not completely new to driving so I can’t imagine what he would be like with a beginner. He was going on about more lessons.. I’d be ready after one more day of lessons… oh how convenient. After paying £1,200 odd I couldn’t fork up anymore. I felt so defeated I just cancelled my test. I am now going to have a few more lessons with a new instructor and wish I hadn’t bothered doing intensive! A week of precious annual leave gone too, just to feel low in spirit.

9 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

I looked on there website picked a…

I looked on there website picked a package booked and paid for it no problem they sorted everything theory test practical test and the driving instructor perfect service had my theory test on the 14th of one month had the practical test on the 4th of the following month passed both tests no problem

4 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

WARNING Very poor experience

WARNING Very poor experience - Avoid at all costs if you live in Scotland.

Our son booked a course of intensive lessons in Jan25. The course is meant to
last 2-4 weeks, understandable and acceptable it goes to 6-8 weeks. Its 16 weeks, and when they booked the exam they booked it in a different county - Angus, despite our son pleading with them to do it in Perth. He does not know Angus at all. Also the instructor assigned lives 1 hour away, and as he has a separate driving school, could only allocate 1 lesson practically every 2 weeks on a Sunday. He refused to pick our son up from home (too long a distance for him to drive) so our son had to make his own way to Perth (bus or us driving him there) for his lessons. It was ridiculous. Our son did not have the 25 hours of lessons that were paid for, and intensive lessons were shockingly poor at the lack of any support.Our son tried to cancel the test, but intensive lessons wanted £95 to cancel it and then additional costs for rearranging it (ridiculous for a company that suppose to offer intensive lessons). Our son failed his test today in Angus (super upset).

What a disgraceful customer journey experience for a learner driver to have in the hands of Intensive Lessons. Its shocking.

They failed to meet the sales of goods and services act. Tried contacting them about it, but they were not interested in addressing the issues. It seems they have little coverage in Scotland, and poor customer care service.

Note: The cost per 1 hour lesson with Intensive lessons works out at nearly double that of a normal driving school so absolutely no benefit going with intensive lessons - only stresses, anxiety and extremely expensive?

Avoid, avoid, avoid from very disappointed Mum and Dad

Response to your message - of 27May25
1. It was 16 weeks - from Jan to May - this is not classified Intensive
2. Our son has not completed the number of hours of lessons (infact the instructor still owes him a couple of lessons)
3. Our son specifically begged (yes begged) for Perth, as Dundee was a main city and too far away. The instructor even refused to give him regular lessons there, and after much pushing from our son he agreed to give 2 lessons only, with the fact that our son had to make his own way there (bus and train and back (2-3 hour roundtrip - own cost))
4. After you found out he failed, you offered 5 extra hours for £450 and a guarantee to get a quick test booked. How shocking is that - no empathy or care
5. We would think it is your responsibility to ensure that if the driver fails you immediately book another test for them, as part of the original amount paid. You left him high and dry. Again, terrible experience.

22 maggio 2025
Non scritta su invito
Logo di Intensive Lessons

Risposta di Intensive Lessons

We’re sorry to hear you’re disappointed, but we would like to clarify a few important points regarding your son’s course.

Firstly, it has not been 16 weeks of ongoing lessons. Your son completed his training hours slightly over expected timeframe. Regarding the driving test location, we originally sought availability in Perth but there were no test slots available there. Dundee (Angus) was the second closest test centre and was selected with your son’s full knowledge and agreement at the time of booking.

As for the instructor’s location, we made clear during booking that students in more remote areas may need to meet instructors at a central point—this is outlined in our terms and conditions and was explained to your son before lessons began.

The £97 fee mentioned included the standard DVSA fee for rebooking a test, which became applicable because the cancellation request came after the DVSA’s official cut-off window. This is not a charge imposed by us.

Finally, your son did complete the full number of hours paid for. We regret he didn’t pass on this occasion, but placing blame on the course is unfair given all steps were taken transparently and with communication throughout.

We understand failing a test is upsetting, but we aim to deliver a fair and clear service to all students across Scotland.

Valutata 1 stelle su 5

SCAM

Scam avoid at all cost

13 maggio 2025
Non scritta su invito
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Risposta di Intensive Lessons

We’re sorry to see this review, but we have no record of you as a customer. We’ve also reached out requesting more information but have not received a response. If you believe there has been a misunderstanding, please contact us directly so we can look into this and assist you properly. We’re here to help.

Valutata 1 stelle su 5

It's a scam

I booked an intensive course. I was hoping that I could book a few weeks off from work, spend several hours a day on driving lessons and get my licence quickly.

Instead they offered me a driving test in 5 months time and a 2 hour lesson once a week. I told them that I cannot leave work and come back and it's not worth me booking a whole day off from work just for one day. I asked if they could either give me my lessons in the evenings or offer longer, less frequent lessons. They would not agree to either demand. Now they are refusing to return my deposit.

12 maggio 2025
Non scritta su invito
Logo di Intensive Lessons

Risposta di Intensive Lessons

We’re sorry you feel this way, but this account is not accurate. We offered you multiple lessons per day and a minimum of 4–6 hours per week, as is standard with our intensive courses. We also clearly explained that your driving test was being fast-tracked—the initial booking you saw was a placeholder while we continued searching for an earlier date, as is standard practice.

Your request for evening-only or significantly altered scheduling was outside of what was agreed at booking, and we did our best to accommodate your availability within reasonable limits. We’re still happy to help you progress with your course or discuss further—please get in touch directly.

Valutata 5 stelle su 5

Intensive Lessons sorted me out big…

Intensive Lessons sorted me out big time. Needed my licence ASAP for a new job, and they delivered. Did a 7-day course, and my instructor, Paul, was a top bloke – proper knowledgeable and kept me focused. The fast-track test was clutch, and I passed no hassle. If you need to get on the road quick, these are your guys!

26 aprile 2025
Non scritta su invito
Valutata 4 stelle su 5

Overall good experience

Overall good experience, got me an instructor and test very quickly which i passed, the instructor David was very patient and gave good, clear instructions.

24 aprile 2025
Non scritta su invito

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