I ordered two matching birthstone rings for a gift for my sister, they are absolutely perfect. After a slight issue with a gem falling out I dealt with Holly who has been a pleasure to deal with to... Leggi di più
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I ordered two rings with mine and my brothers birthstone for a Mothers Day gift! They came in so beautiful but one of the birthstone colors wasn’t quite right. I reached out with my concern and withou... Leggi di più
Leider gab es bei meiner Bestellung ein paar Probleme, die vom Kundenservice aber schnell und unkompliziert gelöst wurden. Die Darstellung der Farbe rot stimmt nicht mit der Realität überein. Der... Leggi di più
I am in love with my two rings I got! I purchased the Pia birthstone ring and the Eloise birthstones, the Eloise represents my two kids and the Pia represents my boyfriend. Unfortunately my Pia stone... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
The online shop for contemporary opal & cubic zirconia jewellery including rings, midi rings, zodiac necklaces, and bracelets. Free Worldwide Shipping offers from the UK
Informazioni di contatto
Regno Unito
- indigolune.com
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
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Love these rings
My rings arrived today 27.3 and they are very cute and amazing, the rings were a surprise for my best friend and they were amazing.
There was a small faulty in one ring however the team was amazing and organised a replacement in a very short time and they were amazing in replying.
Overall the rings were super cute and amazing
We love them ❤️
Amazing customer service quick…
Amazing customer service quick response. My question and concern was dealt with straight away! Will definitely be buying from again.
The rings are beautiful
Speedy customer service
Ordered a personalised set of rings for Mother’s Day. Got in touch with customer service as I didn’t realise I needed to add 2 to the checkout for their 2FOR1 deal - so only 1 arrived (which was absolutely beautiful!) but of course wanted another so we could each have one. Abbie responded within minutes of me submitting the request and she as well as Jake kindly sorted the second ring so I could take advantage of their 2 for 1 offer. Will definitely order from them again, lovely idea for a personalised gift.
Amazing customer service
Amazing customer service. Abbie was quick to respond and assisted me with my order fast and efficient. Very pleased with service.
I am always scepital about seeing ads…
I am always scepital about seeing ads on social media with jewellery as usually they come from China. But I took the plunge and ordered for Indago Lune as the rings looked inviting! I have been blown away not only by the quality of the rings which are stunning but also the customer service! Two of the rings were too big so I wanted to exchange them and Humera was brilliant and so helpful. The delivery was super quick also! I would highly recommend Indigo Lune, you won’t be disappointed 😊
This was my first time placing an order…
This was my first time placing an order for two rings; one for me and my best friend. One of the pieces came out faulty but the Indigo Lune team offered to send me a replacement one, which I appreciate! Humera and Jake did an excellent job at customer service and provided me with quick responses! They were so kind and respectful, truly one of the best customer service experiences I have witnessed! Thank you to both of you!
Great quality rings and great customer service
The customer service at Indigo Lune is second to none. I mistakenly ordered the wrong sized rings a few times and they had no issues sending me replacements with zero shipping costs. Very friendly staff that have solved all my queries instantly. The rings are really good quality and well priced so it’s a no brainer. I will be a regular shopper!
Products are super cute and unique
Products are super cute and unique. Their customer care team is very responsible and helpful (which is not always the case with online retailers).
Their team was very helpful and quick to rectify a mistake for me. Would definitely shop here again!
I’ve been purchasing from indigo lune…
I’ve been purchasing from indigo lune for a while now and I have to say the jewelry is always brilliant and looks beautiful on. Tarnish free is just incredible. I will always repurchase with them as well as recommend. The customer service is second to none and always so helpful if I’ve ever had a query.
Affordable and great deals. Thank you Indigo Lune
Húmera
Húmera , responded to my issue right away! I had damaged item, and Humera was able to resolve my problem and gave me options. Issues were resolved right away , I was appreciative of that !! Thank you so much Humera for making my experience with costumer service great!
Great products and customer service
My daughter and I love our matching rings. Great quality and very affordable. When we had an issue customer service was quick to respond and resolve. Very pleased w/ everything from products to service. Have a sentimental gift to share w/ my daughter and get compliments everytime we wear the rings.
Humera was so helpful when I messaged…
Humera was so helpful when I messaged about an issue with my order. These rings are amazing, I would definitely recommend!
I love this online shop
I love this online shop. They have beautiful designs and the quality is amazing. The customer service is so nice and friendly. Shipping is fast too! I am definitely obsessed with cute shop.
Love the brand products are really good…
Love the brand products are really good quality - I did have an issue with my order but Paris helped me out and was extremely helpful! Would order again
Had an issue with my order
Had an issue with my order, Paris handled it very fast and professional. Customer support is fast and effective, so thank you.
Incredible customer service
Incredible customer service, was helped by Holly and she was more than accommodating and helpful and went above and beyond to solve my problem. Would highly recommend
One of the rings I ordered broke and…
One of the rings I ordered broke and Humera assisted me over emails and sent me out a replacement immediately - great service and the jewelry is lovely!
Indigo Lune Love
I have bought many rings from Indigo Lune. I love them. Unfortunately the stone from my Pia ring fell out, but after contacting the team, they were quick to respond and help me out. I will continue to buy from Indigo Lune. Overall experience has been great.
LOVE ❤️
I LOVED my rings when they arrived. They were absolutely beautiful and exactly what was advertised. Unfortunately I ordered the wrong ring size, so emailed customer support. Abbie was incredible, organise an exchange straight away, even though my ring was personalised. I cannot recommend Indigo Lune any higher ❤️
I wanted to get my sister and I…
I wanted to get my sister and I matching rings with the two for one special. The quality of these rings are absolutely beautiful. Unfortunately I only received one, so I reached out to explain and they were so kind and understanding. They let me know that they could give me a replacement free of charge and I am so thankful. I can’t wait until the second one arrives! Thank you again for your quality and customer service!
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