Games were delivered very quickly , ordered 2 psp games in a Friday evening got them Tuesday morning . Good condition, good cases . No complaints really. If I’m being OCD one of the games I got Burnou... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I bought a used Panasonic Lumix Bridge Camera for a beginner to introduce them to wildlife photography. Very speedy delivery. Well packaged. Camera was exactly as described. In good working order. Wit... Leggi di più
Ps4 in good conditions considering its used, controller as well. The controller was the only thing with signs of used more clearly, but still small. They delivered so fast, im very satisfied. Would bu... Leggi di più
Absolutely terrible experience with CeX yet again. I ordered a case for an iPhone 15 Pro and they sent me an iPhone 15 Pro Max case instead, even though the order clearly states the correct model... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity. To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support
Buy with Trust at CeX
Scritti dall'azienda
- 5 Year Warranty on Everything!
- Enjoy the security of a 5-year warranty on the widest range of games and consoles, phones, electronics, computers and much more.
Informazioni di contatto
4,0
Molto buono
43.932 recensioni
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Don't think I would buy from again
Phone is good other than a label on phone saying Mic sounds horrible. Phone also wasn't reset with previous customers info on it which I reset myself. Reached out and got a good response from customer service but options are to come and get phone reset in shop but I did myself. The mic does sound horrible. I am surprised they didn't see label or just took phone in and graded it and sold it without doing anything. Previous must have told them Mic sounds horrible as he had looked it up in his search history. I don't know but I don't want to take in and be stuck with no phone and it's just hassle. I use headphones mostly anyway but don't think I will use cex again.
1 maggio 2026
Risposta di CeX/Webuy - Ireland
Hi Anton,
Thank you for your review.
Please accept my unreserved apologies for any inconvenience you had to go through with your order, and I understand the points you have raised.
We deal in used items, and one of the crucial checks in our testing parameters is to ensure no data/accounts belonging to the previous owner are left on the device. Data deletion and account removal are mandatory before getting the item for a sale, where, after suggesting that customers do this, we then do another courtesy check.
Along with this, we have testing guidelines in place where the functionality of the items are checked, and only once they pass the set parameters, they are purchased and sold forward. I would like to assure you that this case has already been forwarded to the respective management of the store involved and based on the final findings, procedural assessment will be undertaken.
We did receive your email as well about this matter, and we've replied to it, addressing the queries raised. If you have any further questions, please feel free to write back to us on the same thread and we shall assist you.
Regards,
Jessica
Quick easy return and replacement
Quick easy return and replacement, kept informed by email. Very happy
5 maggio 2026
Good pro reliable service great…
Good pro reliable service great products and of course`great value
22 aprile 2026
The item was falsely advertised as a…
The item was falsely advertised as a better cover
6 maggio 2026
Risposta di CeX/Webuy - Ireland
Dear Daithi,
Thank you for your review.
I'm sorry if the phone case received by you is not as described.
To better understand the issue and assist you further, I have sent an email to your registered email address requesting additional information. Kindly check your inbox, and if you do not see the email, please also check your Spam or Junk folder.
Regards,
Rahul
XBox I ordered was broken
XBox I ordered was broken. When I brought it back to the shop, the person working there didn't even apologise. Told me to come back in 40 minutes. When I returned they told me they had figured out what was wrong. Then they told me they were giving me a refund because they didn't know what was wrong! No explanation or apology.
3 maggio 2026
Risposta di CeX/Webuy - Ireland
Hi,
Thank you for taking the time to leave your review.
I am sorry to hear that the Xbox received was faulty and that your experience in store did not leave you feeling supported or reassured. I understand this would have been disappointing, particularly after making a second visit to the store.
While I am pleased to hear that a refund was provided for the faulty item, I appreciate your comments regarding the communication and level of service received during the process.
Your feedback has been passed on to the relevant store management team so this can be reviewed internally with the staff involved.
I hope that this experience does not discourage you from shopping with us in the future. We value your business and remain committed to providing you with quality service. Should you need anything else, please get back to us via our website contact form and we will be happy to assist you further.
Regards,
Nikita.
Unfathomable levels of incompetence
Bought 130€ Sony Wf-1000xm5s, got delivered Linkbuds s, handed them in for Sony wf-1000xm4, ask if they test the battery as it is a famous issue for them "we dont", ask if it's included in the warranty? "Yes". Go home, test, battery faulty, hand it in for Galaxy buds 2 pro the next day, turns out the battery on the charging case doesn't work, go back to hand it back in to get a replacement, "we need to run a warranty check for 30 minutes" alright, leave, come back "couldn't figure out how to fix the issue, here's your replacement". Thank you cex for not only sending me the wrong earbuds but also not testing your products, even when it's a known issue.
1 maggio 2026
Risposta di CeX/Webuy - Ireland
Hey,
Thank you for your review, and please accept my apologies for any inconvenience caused by your recent orders.
As we deal in second-hand products, we aim at purchasing good quality and fully functional items, and we also make sure that all items are listed as per their specifications. However, we cannot negate the factor of human error.
We regret the issue with your order, and I note that the item has been returned and refunded as per our online returns policy.
If you'd like to discuss any further details, please send us an email via our contact form on ie.webuy.com/suuport, and we shall assist you.
Regards,
Jessica
Bought an 'Unboxed PS4'
Bought an 'Unboxed PS4', I'm not sure if this is actually what CEX are able to do, or if it's my fault for buying an unboxed PS4, but the controller they sent me with it was drifting like crazy. It was totally unusable.
5 aprile 2026
Risposta di CeX/Webuy - Ireland
Hi Lukass,
Thank you for your review, and I’m sorry that the controller provided with the PS4 isn’t working properly.
To address this further, I have sent an email to your registered address requesting some details so I can offer a suitable resolution. Please check the spam/junk folder, if you do not find my email in your mailbox.
Regards,
Saanchi
I got a great value item
I got a great value item, in excellent condition, delivered fast. Happy customer.
5 maggio 2026
Paint over figure
I have alrready written about one of my figures not getting sent due to it being unsellable, the other came in today COVERED IN PAINT, unsellable messy paint. what an ABSOLUTE JOKE.
I wish to speak to the higher ups at cex, the staff in cex tallaght are lazy and incompetent. I expect my money back AND more. Not a HOPE I am going to the post office with this, what an ABSOLUTE JOKE you expect me to pay 9 euro for this.
Scam. Absolute scam. I expect a PROPER response and not the same ai crap you keep sending me. Disgusting. worst birthday present EVER.
I should be sent a replacement as well as getting my money back as the bare minimum. this was absolutely unacceptable this was allowed happen when cex demands so much and charges so much
13 maggio 2026
Non scritta su invito
Risposta di CeX/Webuy - Ireland
Hi Connie,
Thank you for your review.
As you have posted reviews regarding your recent purchases, I have replied to the same, requesting additional details so this can be reviewed further.
I have managed to locate a contact from you regarding the issue and will be replying to the email thread shortly to assist you. Please reply soon and I will be happy to look into this.
Regards,
Ashwin
Good service
4 maggio 2026
Ordered an Xbox one wireless controller…
Ordered an Xbox one wireless controller and received the budget Xbox 360 wired controller? returned in store and then ordered a different wireless controller online, everything was fine, a week later I get an email to say that the item was not in stock, would have been nice to know before ordering
4 dicembre 2025
Risposta di CeX/Webuy - Ireland
Dear Aine,
Thank you for your review.
I'm sorry to learn about the incorrect item received by you in your previous order & please accept my apologies.
According to our records, I see that the purchase in question was made in November 2024 and that the order was refunded in line with our return policy.
Further, we regret to learn that one of the items from your previous orders could not be accommodated.
As CeX does not have a centralised warehouse, the stock is sourced from various CeX stores across the region. Thus, in instances such as yours, before the online order is processed, it may be noticed that products may be sold in the store, assigned to another online order or may not be in a condition to be dispatched.
The next time you place an order with CeX you may include the same item again along with the other items, if available in stock
I hope this information helps & in case you require any additional help, please write to us via our support page & we'll certainly help.
Regards,
Rahul
Very good service free postage and fast…
Very good service free postage and fast payment for selling
20 aprile 2026
You sent me the wrong item
You sent me the wrong item, just genuine incompetence really.
4 maggio 2026
Risposta di CeX/Webuy - Ireland
Dear Michael,
Thank you for your review.
I'm sorry to learn that you received an incorrect item and please accept my apologies for the inconvenience caused.
Please rest assured, that feedback has been shared with the store's management for corrective measures so such instances can be avoided going forward.
Looking at our records, I noticed that your order was refunded in line with our return policy.
In case you need any additional help, please write to us via our support page & we'll certainly help.
Regards,
Rahul
The phone wasn't factory reset properly…
The phone wasn't factory reset properly from the shop and after I had been out all day the battery went flat then required a draw code to get into the phone that I hadn't set and must have been set by the previous owner. I was down the county at a wedding and had no phone for the weekend. It had to be reset again and whatever pictures and video I got at the wedding are now gone. It wasn't the most ideal situation.
Also when I went into the shop to see about getting a phone the staff in letterkenny were so unhelpful and bothered. That is why I had to order online. The customer service was very poor.
5 maggio 2026
Risposta di CeX/Webuy - Ireland
Dear Luke,
Thank you for your review.
As we deal in pre-owned devices, data deletion is one of the most important parts of our testing process. We request all customers to factory reset their devices and remove all personal data before handing them over for sale. In addition, we carry out a courtesy check to ensure that no previous data, passwords, or accounts remain on any traded-in device.
I’m sorry to learn about the issue you experienced with your recent purchase.
To review this further, I have sent an email to your registered email address. Please also check your Spam or Junk folder if you do not see it in your inbox.
Regards,
Rahul
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