CeX/Webuy - Ireland Recensioni 43.920

TrustScore 4 su 5

4,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Games were delivered very quickly , ordered 2 psp games in a Friday evening got them Tuesday morning . Good condition, good cases . No complaints really. If I’m being OCD one of the games I got Burnou... Leggi di più

Valutata 1 stelle su 5

Absolutely terrible experience with CeX yet again. I ordered a case for an iPhone 15 Pro and they sent me an iPhone 15 Pro Max case instead, even though the order clearly states the correct model... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought a used Panasonic Lumix Bridge Camera for a beginner to introduce them to wildlife photography. Very speedy delivery. Well packaged. Camera was exactly as described. In good working order. Wit... Leggi di più

Valutata 5 stelle su 5

Ps4 in good conditions considering its used, controller as well. The controller was the only thing with signs of used more clearly, but still small. They delivered so fast, im very satisfied. Would bu... Leggi di più

Dettagli dell'azienda

  1. Elettronica e tecnologia

Scritti dall'azienda

CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity. To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support

Buy with Trust at CeX

Scritti dall'azienda

5 Year Warranty on Everything!
Enjoy the security of a 5-year warranty on the widest range of games and consoles, phones, electronics, computers and much more.

Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

43.920 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Excellent service! Special thanks to Ashwin

I am extremely satisfied with my experience with this company. Everything was handled professionally, quickly, and smoothly. I would especially like to thank Ashwin - he is a true professional! He listened to my request, helped me navigate all the details, and resolved my issue perfectly. Thank you for the great attitude and top-notch customer service. Highly recommended!

13 maggio 2026
Valutata 1 stelle su 5

Absolutely terrible experience with CeX…

Absolutely terrible experience with CeX yet again. I ordered a case for an iPhone 15 Pro and they sent me an iPhone 15 Pro Max case instead, even though the order clearly states the correct model.

This is not the first time they mixed up my orders. It honestly feels like nobody even checks the items before shipping them out. Now I have to waste even more time returning their mistake and waiting again because of pure carelessness.

Customer service like this destroys trust in a company. I will definitely think twice before ordering from CeX again.

22 maggio 2026
Non scritta su invito
Logo di CeX/Webuy - Ireland

Risposta di CeX/Webuy - Ireland

Hi Dizy,

Thank you for your review.

I am sorry to hear that you received the incorrect phone case and I understand the disappointment and inconvenience caused by having to arrange a return due to this mistake.

Please be assured that we are taking steps to improve our processes to help avoid similar issues going forward. Your feedback regarding the incorrect item dispatch has been passed on to the relevant store management team for further review.

I see our support team was in touch with you via email. I have taken over the thread and will assist you with this going forward..

Regards,
Nikita.

Valutata 4 stelle su 5

I received my refurbished headphones…

I received my refurbished headphones quickly, very well packaged, and in perfect working order. My only complaint is that there was a strong smell, perhaps the previous owner's perfume, perhaps a cleaning product used in the refurbishment process.

26 aprile 2026
Valutata 1 stelle su 5

1 of the headphones its making noice ……

1 of the headphones its making noice … its really annoying … im planning to return it . Thanks

12 maggio 2026
Logo di CeX/Webuy - Ireland

Risposta di CeX/Webuy - Ireland

Hi Aurelie,

Thank you for reviewing us on Trustpilot, and I’m sorry to know that your recent purchase experience has not gone as expected.

I understand that you wish to return the item, and we’ve forwarded your feedback to the concerned store so the testing procedures can be improved and we can avoid such issues from happening again.

To assist you in resolving the matter, you can take it to any of your nearest stores or post it to our returns address using our freepost service. Further information about our returns process can be found at the following link: https://tinyurl.com/vkv4ua5z

If you would like to discuss this further or need any additional information, please feel free to contact us with a few images of the mouse via the support page on the CeX website (ie.webuy.com) with the subject line “TP 1 of the headphones”. Once we receive your message, I will be happy to assist accordingly.

Regards,
Viraj.

Valutata 5 stelle su 5

I've been going there for years

I've been going there for years. It Is a great shop for retro stuff and things like that. They sell modern console games for less. I've only gotten the wrong game once and I ended up loving it so I wanted to keep it. So I did!

3 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

I have to bring it back

I have to bring it back, it does not work

12 maggio 2026
Logo di CeX/Webuy - Ireland

Risposta di CeX/Webuy - Ireland

Hi Greg,

Thank you for your review, and I’m sorry that the item in your recent purchase does not work.

In line with our business policy, we have procedures in place to ensure that all items are inspected to ensure proper functionality. On this occasion, it appears this process has not been fully followed, and your feedback has been duly noted.

To assist in resolving the matter, please return the item either to your nearest store or post it to our returns address using our freepost service. Further information about our returns process can be found at the following link: https://tinyurl.com/vkv4ua5z

If you would like to discuss this further or need any additional information, please feel free to contact us with a few images of the mouse via the support page on the CeX website (ie.webuy.com) with the subject line “TP I have to bring it back”. Once we receive your message, I will be happy to assist accordingly.

Regards,
Viraj.

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