Hoverboardusa 

My son loves his hover board. He can ride it anywhere. We live on major highway so he only gets to ride in the yard. Its like 4 wheel drive for his feet he says. Even had to return it for repair. Only took 2 weeks to get back fixed, good as new with another charger. Very happy with this board & company.

The best Christmas present my 6 year old received. She had been tough on the Hoover board and it’s holding strong. She rides the Hoover board around the house, park, wherever she can ride. It has thought her balance and depth perception. I’m very happy with the purchase and ease of ordering.

I purchased a hover board on Hoverboardusa.com for my daughter's birthday. Thankfully - the hover board arrived in time for her birthday. However, after my daughter used the board continuously two times until the battery needed to be charged, the hover board no longer worked. I contacted Hoverboardusa.com to explain the situation as my daughter only had two days worth of usage on the hover board. Hoverboardusa.com was not easy to deal with. They ultimately asked me to send the board back to Hoverboardusa.com to diagnose the problem. After I sent the board back to Hoverboardusa.com, my daughter and I sat waiting for a resolution and update on when her birthday gift would be sent back. Approximately two weeks later, I received the board back. The board came back the same way it was shipped. I received no paperwork, e-mail, or phone call on what Hoverboardusa.com did to the hover board. I didn't even know if it would work. We turned the board on and it didn't work. I contacted Hoverboardusa.com and they said the board was tested prior to delivering it to me. I asked what they did with the board and they said the mother board needed to be replaced. This was a brand new hover board. Ultimately, we had to re-balance the board and it seems to be working now. Buyer beware - easier to purchase a board from a brick and mortar store - if you have a problem, you can take it back to the store and they will swap it out with the same board. Additionally, due to the battery blow up issues, FedEx stores would not take the hover board to ship. We had to schedule FedEx delivery to pick up and drop off the board. Complete craziness. Not buyer friendly.

Ordered a hover board, hover cart, and handle bar for my son for Christmas. First, received two handles and no cart, so had to call customer service. Was on hold for over twenty minutes before I could get through to anyone, then had to send pictures of the two boxes with the handles in them to prove they had messed up, because they kept saying all of my order had been delivered. Finally got the cart after Christmas. My son rode the hoverboard with the handle on it and it broke off, so he attached it to the hover cart, and the handles snapped off of the base, where the manufacturer had welded it together. They wont back their products, and wont replace anything that broke by exchanging it or letting me return it, so I'm just out $250 that I spent on these items. Not a happy customer at all, and would not recommend this company. They even say on the website not to buy from anyone else because their products are made better. What a joke!!!

Waited to give my review, just in case something may happen within the warranty period. The charger did stop working. It took maybe four minutes to reach someone and have them sending the charger. Customer Service is excellent. Thank you.

You guys sell damaged and used hoverboards! Also false advertisement!
Disgusted doing business with this company. most definitely will not recommend family or friends.

My grandson loves it. Best Christmas gift!

Hoverboard is not charging all the way. It says it is charged and 3 minutes later the battery dies.

Their hover boards are awful!! JUNK. My 11 year old has been in tears so many times over this stupid thing. It NEVER worked. It beeps constantly. We sent it back and without any documentation, they sent it back, still broken. My daughters friends got theirs at Walmart and have had no trouble with theirs. Go to Walmart!!

Super fast delivery and great prices. My daughter loves her new hoverboard.

PLEASANTLY Surprised, all the way around! Items arrived on time, even though we were down to the wire for pre-Christmas delivery. I was nervous when I only received one of two items, so I emailed hoverboardusa, not expecting a reply... Received a prompt and courteous reply explaining that the second item was on its way, including separate tracking info. The hoverboards have supplied MANY hours of fun to my daughters. We have had NO issues whatsoever, technical or otherwise. Quality is exceptional, in my opinion. They even came with plenty of charge so the girls could start playing immediately after finding them under the tree!

Purchased our 8.5" All Terrain Hoverboard and Hovercart as a Christmas gift for our 9 year old. It was AWESOME for about 45 minutes and then the motherboard died. Made for a pretty lousy Christmas morning. The malfunction required that we fill out paperwork, send a video, and make two phone calls to send it back for repair. That part took 48 hours to get approval to send it. It also required that we pay shipping to send it back, as they do not send a shipping label when a return in approved. This was another $50 for a $350 purchase. We did receive the repaired Hoverboard back two weeks later and so are (1 week) it has been enjoyed non-stop.

If I could give negative stars I would in a heartbeat. The worst customer service ever. They sent me the wrong color, rude, hung up the phone on me, lied to me, wanted to charge me a restocking fee when everything was their fault, said it was made in the USA and when the hover board arrived the box said made in China. This place is not a true company! Purchase your items somewhere else!

I bought two hoverboards for my grandchildren for Christmas. The hoverboards have been bringing a lot of joy to them. So glad I bought them.

Great quality hover board, my daughter loves that she can listen to her music while cruising. I did buy the safety bar and it is well worth the extra money.

I bought the off-road hoverboard for my husband. It works well on the road, but it does not work well at all in the grass or off-road. I was disappointed. It won’t go over even just small clumps of grass. The Bluetooth feature is great. It is of good quality. It is very heavy duty. I would not have spent so much more extra money on the off-road one though.

We also got one of the hover carts for my nephew and it works well except for the nob that is supposed to keep the footrest in place is not long enough so therefore it does not keep the footrest in place. We had to rig up something that would hold it in place. It is a very big safety risk though because the foot rest came undone and made my nephew crash when he was riding it. Also, the box that it came in was of poor quality and it was beat to peices when I received it in the mail.

Fast ship time and my graddaughter loves the board. Good quality.