House of Hearing Recensioni 

621
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

The lady did a great job. She explained everything that was going to happen and emphasised several times that I shouldn’t feel any pain. The wax was v stubborn and took longer to remove than normal bu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service and the audiologist and receptionist are so friendly and helpful. As it turns out, I don't need any hearing aids and it was all free but I'd happily pay for their time. Highly reco... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A few years ago I had both ears blocked and House of Hearing in Edinburgh solved the problem. Since then I attend for an annual check up/ ear wax removal. On my recent visit I was seen by Nicole who p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fabulous. Kind, caring, knowledgeable people who make you feel very comfortable and do a great job. My hearing transformed by having wax removed!!

L'azienda ha risposto

Dettagli dell'azienda

  1. Audiologo
  2. anche in
  3. Negozio di apparecchi acustici
  4. Servizio di riparazione apparecchi acustici

Scritti dall'azienda

Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.


Informazioni di contatto


4,9

Eccellente

TrustScore 5 su 5

621 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(621)

187 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Impartial Professional Advice

Conor was very professional and talked through all the available options once he had reviewed my hearing test in detail. I came away with the ability to make an informed choice as to whether hearing aids where required and the most appropriate product.

14 novembre 2025
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Risposta di House of Hearing

Thank you for taking the time to leave us a review, Katie. We're so glad to hear that you found the right support with Conor and the team in Edinburgh and we hope to see you in clinic again soon. ^CW

Valutata 5 stelle su 5

can hear again

Thank you, Mara, for such an easy, comfortable and effective procedure. Friendly and informative.

Wonderful result: can hear again. :)

Thanks

13 novembre 2025
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Risposta di House of Hearing

Thank you for taking the time to leave us a lovely review. I'm glad you were able to find the right support with Mara and the team and we look forward to seeing you again soon. ^CW

Valutata 5 stelle su 5

Help in Hearing Understand - They Get It

I have been a client with Help in Hearing since 2018 and, without equivocation, my overall view is simply that they understand the difference quality hearing care can make - it is life changing and Help in Hearing deliver 100%. As a client / patient, I benefit from a positive relationship with everyone at Help in Hearing where, it seems, nothing is too much trouble. Special mention and thanks to Vikki and, of course, Natalya and Sarah all of whom are excellent ambassadors for the clinic. Would recommend without reservation.

15 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic session with Jay

Fantastic session with Jay. Really professional, knowledgeable and skilled. Not just the nearest assistant using a machine but caring, engaging and pleasant. Definitely 5 stars.

11 novembre 2025
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Risposta di House of Hearing

Thank you for taking the time to leave such a lovely review, Ross. We're glad you found the right support with Jay and the team in Ipswich and we look forward to seeing you again soon in clinic. ^CW

Valutata 5 stelle su 5

Exceptional audiologist who truly cares

I’ve been seeing David Parsons for several years now, and I can’t recommend him highly enough. As someone living with Autoimmune Inner Ear Disease, my hearing loss has been a challenging and evolving condition — but David has consistently provided outstanding care, support, and expertise throughout.

He takes the time to listen, explain options clearly, and tailors solutions to my specific needs. His professionalism is matched by genuine compassion, and I always leave appointments feeling reassured and well looked after. Whether it’s routine check-ups or more complex adjustments, David’s attention to detail and commitment to my wellbeing have made a real difference in my quality of life.

If you're looking for an audiologist who combines deep knowledge with a truly personal approach, David is the one to see.

4 novembre 2025
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Risposta di House of Hearing

Thank you for taking the time to leave us such a fantastic review, Michael. We're very pleased to hear that you found the right support with David and the team in Edinburgh. We'll definitely pass your comments along and we look forward to seeing you in clinic again soon. ^CW

Valutata 5 stelle su 5

Outstanding care

I have used hearing aids for 40 years from a number of different providers but the last 15 years with The Hearing Care Centre has been the best.
As a medical professional myself I understand the value of Continuity of Care and value hugely the ability to see the same audiologist at each visit.
Simon has provided me with what I believe to be the best available hearing aid options in a friendly and helpful (and now Norwich-based) environment.
I rate their service as outstanding.

3 novembre 2025
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Risposta di House of Hearing

Thank you for taking the time to leave a review, John. We really appreciate your feedback and we're glad to hear that you've had such a positive experience with Simon and the team at the Hearing Care Centre. We look forward to seeing you in clinic again soon. ^CW

Valutata 5 stelle su 5

Highly professional staff

Highly professional staff, very friendly, warm and welcoming.
They all make every customer count. Thank you to all the staff.

29 ottobre 2025
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Risposta di House of Hearing

Thank you for taking the time to leave us a review, Ben. We're glad you found the right support with us and we look forward to seeing you in clinic again soon. ^CW

Valutata 5 stelle su 5

A really excellent treatment centre

A really excellent treatment centre. Unlike other treatment centres I have been to over the last two years the treatment was thorough, professional and successful. And equally important it did not hurt. I can now hear perfectly again.
This the Hearing Centre just outside Hadleigh part of the Ipswich branch.

21 ottobre 2025
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Risposta di House of Hearing

Thank you for taking the time to leave your review, Alison. We're glad to hear that you had a positive experience with us in Ipswich and we hope to see you again in clinic soon. ^CW

Valutata 5 stelle su 5

The Hanley Branch.

The Hanley Branch.
A first class service providing hearing aids to suit the customer, not the supplier. That's only the start, the aftercare is second to none, Nothing is too much trouble. They really do put the customer first, which is a rarity now a days. Keep up the excellent service.

20 ottobre 2025
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Risposta di House of Hearing

Thank you for taking the time to leave us a lovely review. We're so glad to hear that you've found the right support in Hanley and we look forward to seeing you again soon. ^CW

Valutata 5 stelle su 5

First visit to Norwich

I found everything excellent from the instructions to find the new location, the park facilities, the reception and the treatment given

14 ottobre 2025
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Risposta di House of Hearing

Thank you for taking the time to visit our brand new clinic in Norwich, Kevin. We're glad to hear that you had a positive experience with us at Keswick Hall and we look forward to welcoming you back again soon. ^CW

Valutata 5 stelle su 5

Ear wax removal

Visit to have wax removed from both ears. Was looked after in a very thorough and professional way and everything explained clearly. Highly recommended.

14 ottobre 2025
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Risposta di House of Hearing

Thank you for taking the time to leave a review, Gareth. We really appreciate it and we're glad to hear that you had a positive earwax removal experience with us. We look forward to seeing you again soon. ^CW

Valutata 5 stelle su 5

Everyone was extremely welcoming

Everyone was extremely welcoming. The 2 ladies who performed the procedure were respectful and explained everything clearly.
All in all a pleasant experience

14 ottobre 2025
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Risposta di House of Hearing

Thank you for taking the time to leave a review, Alex. We really appreciate it and we're glad to hear that you had a positive experience with us. We look forward to seeing you again soon. ^CW

Valutata 5 stelle su 5

The first time I've felt I needed a…

The first time I've felt I needed a hearing test. To be honest, I was expecting a hard sell, but the whole experience was excellent. Everything I needed to know was explained clearly to me and, contrary to my expectation, there was no hard sell, just an honest explanation of where my hearing was at and what my options were. First class!

16 ottobre 2025
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Valutata 5 stelle su 5

Thank You!

I can’t thank Tracey and the team enough for their care, patience and perseverance while helping my dad who has Alzheimer’s when he found it hard to understand what was happening and cope with the process. They explained everything many times, took their time and did their best to make it easier for him. I would highly recommend them.

16 ottobre 2025
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Risposta di House of Hearing

Thank you for your lovely review, Sophie. We realise how sensitive these circumstances can be and we're so glad to hear that you found the right care with Tracey and the team in Alderley Edge. Please let us know if we can help any further and we hope you see both yourself and your dad again soon. ^CW

Valutata 5 stelle su 5

Friendly service!

I was traveling throughout Scotland and needed new filters for my hearing aids ! I looked up Hearing Services in Galashiels while there. Lynndee immediately took care of my problem and sent me off with enough filters so I wouldn’t have a future problem! Friendly and kind!

6 ottobre 2025
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Risposta di House of Hearing

Thank you for your lovely review. We're so glad we were able to help and provide some relief. We'll be sure to pass this on to the team in Galashiels. ^CW

Valutata 5 stelle su 5

Very satisfied customer

Just home after having wax removal carried out by Oriana who was very caring and professional. She explained every step of the process and then carried out the procedure efficiently and painlessly. She has referred me to my GP for a follow up as a result of noticing possible signs of infection. I would thoroughly recommend this practice for this treatment.

9 ottobre 2025
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Risposta di House of Hearing

Thank you for your lovely review, Gordon. We're glad to hear that we could offer you the right support. We'll be sure to pass your kind words on to Oriana. We wish you all the best and we hope to see you in clinic again soon. ^CW

Valutata 1 stelle su 5

Steer clear

I went for wax removal July 7th. The first procedure went well but there was some stubborn wax still hanging around. Returned for 2nd attempt on 28th. I couldn’t eat/chew went on holiday so unable to swim.
Still having trouble with all of the above. Waiting for Audiology appointment & more or less deaf in one ear.

28 luglio 2025
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Risposta di House of Hearing

Dear Mr Martin,

We’re very sorry to hear that you’ve been experiencing ongoing discomfort following your ear wax removal appointments. Our aim is always to ensure every patient leaves feeling comfortable and cared for, so it’s disappointing to learn this hasn’t been your experience.

From our records, we can see that you were seen for follow-up appointments with both Serena and later with Rebecca and Simon, who advised next steps and recommended that you see your GP for further assessment. We appreciate that ear issues can sometimes take time to fully resolve, and we understand how frustrating that can be.

We’d really like the opportunity to discuss this with you directly and see if there’s anything further we can do to support you. Please contact our Practice Manager, Kirsty Goldsack, on 07522559124 or via kirstygoldsack@hearingcarecentre.co.uk.

Valutata 5 stelle su 5

I cannot recommend enough the dove…

I cannot recommend enough the dove hearing centre in Hanley. They are all wonderful especially the audiologist Ashley who is amazing. I’m 50 and have experienced unilateral hearing loss for years and so it was time to do something about it. Ashley was professional, caring and made me feel at ease. I’ve now got two hearing aids and feel wonderful and can now hear!! 👂
Ashley is a credit to his profession and I’m so happy he is my audiologist!
Thank you all once again
Kelly ❤️

22 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Outstanding service and care

I have just completed the handover of my new hearing aid in the Hadleigh branch. I am delighted, should have done it years ago. From the very beginning Michael Shade was a consummate professional and a credit to the service. He was knowledgeable, very thorough and explained everything clearly checking my understanding at each phase. I already have my next review in the diary so am assured of continued follow ups and care. I would thoroughly recommend this practice and Michael in particular.

29 agosto 2025
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Risposta di House of Hearing

Thank you for taking the time to leave a review, Annette. We're so glad to hear that you had a positive experience with us and we hope to see you back in clinic again soon. ^CW

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