I had a large water bill and thought maybe I had a leak in my outdoor pipe so I called Home Serve. They were prompt and professional in responding. Men were sent to check it out. They arrived exactly... Leggi di più
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Honestly, the easiest most seamless resolution I could have hoped for. We had a clogged drain in the kitchen sink and we were immediately connected with a local service who fixed the issue within a fe... Leggi di più
L'azienda ha risposto
I appreciate the fact that someone takes my call right away and tries to locate a repair person even on a Sunday. The young man that came from WL plumbing was so nice so professional and so respectful... Leggi di più
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We had our drain under the kitchen sink fixed. Unfortunately, it still had a small leak. Called up, requested help with it, so they came out again and put in a different pipe, etc. The service guys we... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Informazioni di contatto
45 Glover Avenue, 06850, Norwalk, Stati Uniti
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Eccellente
10.634 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I am grateful to have this service-plan…
I am grateful to have this service-plan in that it reduces worry while increasing the likelihood of finding a decent contractor. The only drawback is dealing with contractors that intentionally take on projects they are unable to attend within 24 hrs. It feels unfair to customers.
30 aprile 2026
Risposta di HomeServe USA
We appreciate you sharing your thoughts. It's good to know our service plan gives you peace of mind and helps you find a good contractor. We're sorry some contractors don't meet the 24-hour commitment, and we'll look into this issue.
Very nice and professional
30 aprile 2026
Risposta di HomeServe USA
We appreciate the positive feedback; we are so glad you found our service professional and nice.
Risposta di HomeServe USA
We appreciate you sharing; we are so glad the technician did a great and professional job for your pleasing experience!
Great service
They responded very quickly to our emergency. The technician was fabulous: personable, professional,knowledgeable and overall 5 star! Problem solved.
2 maggio 2026
Risposta di HomeServe USA
We're happy that we responded quickly to your emergency, and the technician solved the problem! We appreciate you noting their professionalism and knowledge.
The men were very professional.
30 aprile 2026
Risposta di HomeServe USA
We appreciate the positive feedback; we are so glad you found our team professional.
Anytime I've had to contact HomeServe…
Anytime I've had to contact HomeServe they have a plumber schedule and at my house to resolve the issue in under the 4 hour time frame. Highly recommend people sign up for an extremely affordable for peace of mind when a situation happens.
30 aprile 2026
Risposta di HomeServe USA
We're happy to hear that our prompt scheduling and service met your needs! Thank you for recommending our affordable plans, which offer peace of mind.
Great and the tech was very…
Great and the tech was very professional and explained everything to me
30 aprile 2026
Risposta di HomeServe USA
We appreciate your positive feedback! We're so glad the technician was professional and explained everything thoroughly for your great experience.
Risposta di HomeServe USA
Thank you for your positive feedback!
Provided a resolution
HomeServe helped resolve a situation with a contractor that messed up and sent someone else to fix it. They were very professional and prompt.
2 maggio 2026
Risposta di HomeServe USA
We're glad HomeServe resolved the contractor issue by sending someone else to fix it. We appreciate that they were professional and prompt in addressing it.
Risposta di HomeServe USA
We appreciate you sharing; we are so glad our team was prompt and did a good job for you!
Professionalism
Professionalism, friendly advise, good attitude, good work,job clean up.
29 aprile 2026
Risposta di HomeServe USA
We appreciate you sharing; we are so glad you found the team professional, friendly, and with a good attitude, and that they did a good job and cleaned up.
HomeService when you really need it!
My wife & I have owned three older homes (over 50 y/o) in SW Missouri. We’ve invested in HomeServe programs (inside plumbing, outside sewer, etc) on all of them of which we’ve had to use several times. We’ve literally saved hundreds of dollars. Their customer service is awesome: courteous, knowledgeable, with clear communications and most importantly, responsive. The companies they contact with are just as competent and professional. We strongly recommend Home Serve.
20 febbraio 2026
Risposta di HomeServe USA
We're happy to hear that our programs have saved you money over the years. It's great to know that you've had positive experiences with our customer service and the contractors we work with. Thank you for recommending our services!
Breaker install
Peter, from Done Right Contracting got to our house on time and did an awesome job switching out our breaker panel. No mover out of my pocket 😀 HomeServe paid it all.
1 maggio 2026
Risposta di HomeServe USA
We're happy to hear that the breaker panel replacement went smoothly and that everything was taken care of without any out-of-pocket expenses. Thank you for sharing your positive experience!
Quick response from plumbing company…
Quick response from plumbing company and service guy arrived on time, very professional and clean up small residue .
30 aprile 2026
Risposta di HomeServe USA
We're happy to hear that our plumbing company responded quickly, the service technician arrived punctually, and they were professional while cleaning up!
Risposta di HomeServe USA
We're happy to hear that we kept you informed throughout the entire process. Thank you for your positive feedback!
McAtee Plumber
The Plumberis experienced and knew
What He was doing and stated this a city sewer issue
14 aprile 2026
Risposta di HomeServe USA
We're happy to hear that the plumber's experience was helpful in identifying the city sewer issue. Thank you for sharing your feedback with us!
The technician Brandon was very…
The technician Brandon was very professional and knowledgeable. I appreciate how he handled my request.
29 aprile 2026
Risposta di HomeServe USA
We're happy to hear that the technician was professional and knowledgeable and handled your request well. We appreciate you sharing your positive experience!
Fast and efficient
Fast and efficient. Great customer service. I highly recommend HomeServe USA
30 aprile 2026
Risposta di HomeServe USA
We're happy to hear about your fast and efficient experience with our great customer service. We appreciate your recommendation!
Super fast and easy to navigate
Super fast and easy to navigate. I put in my claim and less than 24 hrs later the issue was fixed. What a blessing HomeServe is!
30 aprile 2026
Risposta di HomeServe USA
We're so glad to hear that you had a super fast and easy experience with us! It's wonderful to know the issue was fixed so quickly. Thank you for your positive feedback.
Technician was polite thorough and…
Technician was polite thorough and effectively solved our plumbing issue. Professional and kept us informed while he was working
1 maggio 2026
Risposta di HomeServe USA
We're happy to hear that the technician was polite and thorough and effectively resolved the plumbing issue. We appreciate that they kept you informed.
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