I had a large water bill and thought maybe I had a leak in my outdoor pipe so I called Home Serve. They were prompt and professional in responding. Men were sent to check it out. They arrived exactly... Leggi di più
L'azienda ha risposto
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Honestly, the easiest most seamless resolution I could have hoped for. We had a clogged drain in the kitchen sink and we were immediately connected with a local service who fixed the issue within a fe... Leggi di più
L'azienda ha risposto
I appreciate the fact that someone takes my call right away and tries to locate a repair person even on a Sunday. The young man that came from WL plumbing was so nice so professional and so respectful... Leggi di più
L'azienda ha risposto
The timely manner in which the plumber arrived to assess my suspected sewer back up problem. After my call to Home Serv, he was at my home approximately 1 hour and 15 minutes later.
Dettagli dell'azienda
Scritti dall'azienda
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Informazioni di contatto
45 Glover Avenue, 06850, Norwalk, Stati Uniti
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Eccellente
10.641 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quick response from plumbing company…
Quick response from plumbing company and service guy arrived on time, very professional and clean up small residue .
30 aprile 2026
Risposta di HomeServe USA
We're happy to hear that our plumbing company responded quickly, the service technician arrived punctually, and they were professional while cleaning up!
Risposta di HomeServe USA
We're happy to hear that we kept you informed throughout the entire process. Thank you for your positive feedback!
McAtee Plumber
The Plumberis experienced and knew
What He was doing and stated this a city sewer issue
14 aprile 2026
Risposta di HomeServe USA
We're happy to hear that the plumber's experience was helpful in identifying the city sewer issue. Thank you for sharing your feedback with us!
The technician Brandon was very…
The technician Brandon was very professional and knowledgeable. I appreciate how he handled my request.
29 aprile 2026
Risposta di HomeServe USA
We're happy to hear that the technician was professional and knowledgeable and handled your request well. We appreciate you sharing your positive experience!
Fast and efficient
Fast and efficient. Great customer service. I highly recommend HomeServe USA
30 aprile 2026
Risposta di HomeServe USA
We're happy to hear about your fast and efficient experience with our great customer service. We appreciate your recommendation!
Super fast and easy to navigate
Super fast and easy to navigate. I put in my claim and less than 24 hrs later the issue was fixed. What a blessing HomeServe is!
30 aprile 2026
Risposta di HomeServe USA
We're so glad to hear that you had a super fast and easy experience with us! It's wonderful to know the issue was fixed so quickly. Thank you for your positive feedback.
Technician was polite thorough and…
Technician was polite thorough and effectively solved our plumbing issue. Professional and kept us informed while he was working
1 maggio 2026
Risposta di HomeServe USA
We're happy to hear that the technician was polite and thorough and effectively resolved the plumbing issue. We appreciate that they kept you informed.
Improve Service/Contract
Improve by STOP taking poor people's money. We pay for this service monthly, pay for technician b4 any type of work is done and then the service request is denied. We pay $2K or over yearly, and can't get a $500. work order to go through (even if it could be a safety issue). Who is benefiting from signing up to this kind of contract. Stop stealing from the average American people and help them. I pray that others will open their eyes to the real truth of these types
29 aprile 2026
Risposta di HomeServe USA
We appreciate you bringing this to our attention. We're sorry to hear about the difficulties you've experienced with your service requests and the financial concerns you've raised. Your feedback is valuable, and we'll review your situation to see how we can improve our services.
Risposta di HomeServe USA
Thank you for your positive feedback!
It was easy to get in touch with them…
It was easy to get in touch with them and schedule an appointment for someone to come out and look into my problem. The technician showed up on time and was very personable. He explained everything to me in detail. I was pleased with the service.
29 aprile 2026
Risposta di HomeServe USA
We're happy to hear that it was easy to schedule an appointment and that the technician was punctual, personable, and thorough in their explanation. We appreciate your positive feedback regarding the service you received!
Was able to get service appointment for…
Was able to get service appointment for 4 hours after I called. Issue was resolved quickly.
29 aprile 2026
Risposta di HomeServe USA
We're happy to learn that you were able to get a service appointment quickly and that your issue was resolved without delay. Thank you for your feedback!
Arrived quickly and fixed the problem.
Arrived quickly and fixed the problem.
Very courteous and professional.
1 maggio 2026
Risposta di HomeServe USA
We appreciate your positive feedback! We're so glad the technician arrived quickly, resolved the problem, and was courteous and professional.
Contractors harassing me
I have been harassed and another contractor came by that I did not approve. I have been harassed by Water Heater Contractors. One company even came to my house when I specifically stated that I did not want their services. Another scheduled an appointment without my knowledge.
29 aprile 2026
Risposta di HomeServe USA
We're concerned to hear about the unapproved visit and the unwanted contact. This is not the experience we want you to have. We'll review our processes to prevent this from happening again. Thank you for bringing this to our attention.
Risposta di HomeServe USA
Thank you for your positive feedback!
Bob was GREAT!!!
Bob was GREAT!!!! He arrived shortly after 9 and he was finished in no time. He also made a GREAT impression on our 2 Dogs which are part of our family . If we ever need service again, please send Bob.
29 aprile 2026
Risposta di HomeServe USA
We're happy to hear that the service was efficient and that our team member made a great impression, especially with your dogs! We appreciate your kind words and are grateful for your feedback.
Flawless service
Flawless service, technician highly skilled and professional while resolving our problem in a timely mannder
1 maggio 2026
Risposta di HomeServe USA
We appreciate you sharing your experience! We're so glad the technician was highly skilled and professional and resolved the issue in a timely manner.
Risposta di HomeServe USA
Thank you for your positive feedback!
Risposta di HomeServe USA
We're glad you found our explanations helpful. Thank you for your positive feedback; it means a lot to us.
Risposta di HomeServe USA
We appreciate you sharing; we are so glad you found the service kind, professional, and quick in completing the job.
Homeserve booking process is easy and…
Homeserve booking process is easy and my problem was addressed and solved quickly
1 maggio 2026
Risposta di HomeServe USA
We're happy to hear that the booking process was easy and that your problem was addressed and solved quickly. We appreciate your feedback!
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