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Heron Financial Recensioni 

2375
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TrustScore 5 su 5

5,0

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Valutata 5 stelle su 5

I've been working with Aidan recently on my remortgage, as he also helped me through the process of buying my home five years ago. I've had a great experience both then and now. I was told mortgage ra... Leggi di più

Valutata 5 stelle su 5

Excellent service from start to finish! my mortgage broker Kane and Zara were so professional, friendly, highly knowledgeable and always available to answer our questions. They made the whole process... Leggi di più

Valutata 5 stelle su 5

Aiden (Broom) has been my broker several times now and he always works hard to ensure I get the best offer possible. He knows how to help out when there are challenges and works in a calm and careful... Leggi di più

Valutata 5 stelle su 5

We've recently gone through our first remortgage through Heron & they have been very helpful throughout. Gary helped us explore the different options, and find the best broker for our situation.... Leggi di più

Dettagli dell'azienda

  1. Broker di mutui
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  3. Agenzia di assicurazioni

Informazioni su Heron Financial

Scritti dall'azienda

Fee-free mortgage brokers for the whole of the UK

Heron Financial is a fee-free, whole-of-market mortgage and protection broker based in the UK and certified B Corporation. Heron Financial specialises in mortgages for first-time buyers, self-employed clients, company directors, contractors, and borrowers with complex income such as commission, dividends, or variable earnings.

Our advice is fully fee-free. We manage the entire mortgage process from initial application through to completion, and continue to look after our clients beyond move-in, including future remortgages and protection reviews.

Heron Financial was founded in September 2011 by Matt Coulson. The aim was to build a digital-first mortgage broker that puts education at the heart of every client conversation. We help individuals and families make confident, well-informed decisions about their borrowing, their long-term financial wellbeing, and their environmental impact as a B Corp-certified business.

We specialise in complex cases. Our advisers regularly place mortgages for clients who have been declined by their bank or by other brokers, including self-employed applicants with one year of accounts, contractors paid on a day rate, company directors taking minimal salary plus dividends, and borrowers with variable or commission-based income. We have access to lenders across the high street, specialist, and private bank markets.

In 2026, Heron Financial was named a finalist in two categories at the British Bank Awards: Best Mortgage Broker and Best Ethical Financial Provider. Internally, we built Everglades, our own award-winning digital application system, to make the mortgage process faster and more transparent for clients. It is one of the reasons our clients tell us the process feels noticeably less stressful than going direct to a bank.

Our mission is simple: the right mortgage, without the stress.

If you'd like to find out what you could borrow based on your specific circumstances, use our mortgage calculator or get in touch for a free 15-minute consultation with an adviser.


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Tutte le recensioni

(2375)

258 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Mortgage application for moving house

Don and Leona were so helpful. They were knowledgable, responsive, very calm and made the process really simple. They sorted out moving my old mortgage onto a new product whilst the conveyancing process was in going (as it was about to expire) and helped me get a good deal for the new mortgage. I’d definitely use them again and would recommend them to anyone looking for a mortgage broker.

6 maggio 2026
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Thank you for your lovely review. We’re so pleased to hear Don and Leona were able to support you so well throughout your home move!

Valutata 5 stelle su 5

Fantastic service

Having dealt with Callum and Leona throughout the process of getting my mortgage with Heron, they have been nothing but very helpful, communication was always regular, they kept things simple to deal with, I definitely make the right choice with bringing them onboard to get me to where I needed to be. I can highly recommend Heron, especially Callum and Lenoa. Thank you for all your help.

20 aprile 2026
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Risposta di Heron Financial

Thank you for your lovely review. We’re so pleased to hear Callum and Leona were able to support you so well throughout your mortgage journey!

Valutata 5 stelle su 5

I'd Recommend Heron Financial

The Heron Financial Team are lovely. Both Kane and Zara in particular are so helpful, and they are always happy to answer any questions we have as first-time buyers. They sort everything out so quickly for us to avoid any delays, and always provide us with really helpful information. Both are lovely to speak to; they have a wealth of knowledge about the UK housing market and are incredibly efficient.
I'm so glad Heron Financial have supported us through the usually-stressful journey of a property purchase! We would absolutely recommend using Heron Financial's services.

3 maggio 2026
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Risposta di Heron Financial

Thank you for your lovely review. We’re so pleased to hear Kane and Zara have been able to support you so well as first-time buyers!

Valutata 5 stelle su 5

Highly recommend Heron Financial!

We were recommended Heron Financial by a friend and they have been brilliant throughout the whole process. Our mortgage adviser Callum was friendly, patient and very informative. Callum was also very quick with his response time and always kept us in the loop by updating us on what was happening on his end. Very happy with our experience with Heron Financial and would definitely recommend their services!

10 novembre 2025
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Risposta di Heron Financial

Thank you for your lovely review. We’re so pleased to hear Callum was friendly and informative throughout the process!

Valutata 5 stelle su 5

Would like to take this opportunity to…

Would like to take this opportunity to say thank Callum in this matter been an absolute pleasure to deal with and help get over live for me brilliant service and highly recommended going forward to provide info to friends and family for future financials regards j. Phipps

2 maggio 2026
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Risposta di Heron Financial

Thank you for your lovely review. We’re so pleased to hear Callum was such a pleasure to deal with and was able to support you so well throughout!

Valutata 5 stelle su 5

Great service and very prompt response…

Great service and very prompt response to any questions or queries. Callum and his assistant were great and I would recommend. Was particularly happy with the deal I was able to get right at the right time !

27 marzo 2026
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Risposta di Heron Financial

Thanks so much for your kind feedback!

Valutata 5 stelle su 5

Couldn't recommend enough

Heron Financial helped us secure our first mortgage, and I wouldn’t hesitate to recommend them. Callum supported us at every stage of the process—clearly explaining our options, offering practical advice, and always being available to answer our questions. As first-time buyers, we felt quite out of our depth at times, but his responsiveness and ability to explain things in a straightforward way made the whole process feel seamless and easy.

Ailsa also supported us with our insurance and was equally helpful. She took the time to explain everything in detail, worked within our budget without ever pushing us towards something beyond our means, and really understood our situation. She kept us fully informed and on track throughout, which we really appreciated.

Overall, I couldn’t recommend Heron Financial enough.

23 marzo 2026
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Risposta di Heron Financial

Thank you for such a lovely review. We’re so pleased to hear Callum was able to support you so well throughout your first-time buyer mortgage journey, explaining your options clearly and making the process feel far more manageable from start to finish!

Valutata 5 stelle su 5

Heron - Great Brokers

Great brokers who will listen, take into account personal circumstances and find the right offer for you. Specialists in what they do, I can recommend them for anyone trying to buy their first property 👌💯

29 aprile 2026
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Risposta di Heron Financial

Thank you for your lovely review. We’re so pleased to hear you found the team so supportive, taking the time to understand your personal circumstances and help find the right mortgage option for you!

Valutata 5 stelle su 5

Great experience with heron financial

Great experience with heron financial , particularly Ailsa Holmes who helped us and managed to answer all questions!

27 aprile 2026
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Risposta di Heron Financial

Thank you for your lovely review. We’re so pleased to hear you had such a positive experience with Heron Financial, and especially that Ailsa was able to support you so well and answer all of your questions throughout!

Valutata 5 stelle su 5

Efficient, friendly and free!

Have used Heron now for a number of years since purchasing my first home. The team are always super friendly, helpful, and make navigating the complex world of financial services so much easier (and fee free!!)

24 aprile 2026
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Risposta di Heron Financial

Thank you for your lovely review and for your continued trust over the years. We’re so pleased to hear the team have consistently been so friendly and helpful!

Valutata 5 stelle su 5

Great Service!

Working with Don and Leona was an outstanding experience from start to finish. They were knowledgeable, patient, and genuinely committed to helping us navigate the mortgage process. Every question we had was answered clearly, and they always made sure I understood our options before moving forward especially for first time buyers!
If you’re looking for a mortgage team that truly cares and delivers exceptional service, Don and Leona are the ones to go to. Highly recommended.

22 aprile 2026
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Risposta di Heron Financial

Thank you for your lovely review. We’re so pleased to hear Don and Leona made your mortgage journey feel clear, supportive and well managed from start to finish!

Valutata 4 stelle su 5

I have used Heron 3 times now for…

I have used Heron 3 times now for mortgages and I am happy with them as a company on the whole. I held off giving 5 stars as I missed out on a good fixed price rate by 1 day by not being informed on the need for company accounts.

17 aprile 2026
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Valutata 5 stelle su 5

Highly recommend

We have used heron for a good few years now and there service all round has been great.
They very efficient and professional and always get us the best deal for us
We have dealt with mainly Dalia and Chloe who have been fantastic
We were recommend through a friend to Heron and would certainly highly recommend too

16 aprile 2026
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Risposta di Heron Financial

Thank you for your lovely review and for your continued trust over the years. We’re so pleased to hear you’ve consistently received such efficient support from our team!

Valutata 5 stelle su 5

I had a great experience with Aidan&Chloe

I had a great experience with Aidan&Chloe. They were professional, knowledgeable, and always quick to respond. They explained everything clearly and made the whole process feel straightforward and stress-free.

I really felt they had my best interests at heart and worked hard to find the right deal for me. I’d highly recommend them to anyone looking for a reliable and supportive mortgage advisor.

13 aprile 2026
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Risposta di Heron Financial

Thanks so much for your kind feedback. We’re delighted to hear Aidan and Chloe made the whole experience feel clear and supportive throughout!

Valutata 5 stelle su 5

Great friendly service.

Aiden and Chloe take all the stress out of finding and securing a new mortgage. Clear information on choosing a best-fit product, followed with easy instructions to help you gather and load up the correct documents. They are friendly and easy to contact and guide you through the whole process. I have recommended them to friends and family who all report the same high level of service.

7 aprile 2026
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Risposta di Heron Financial

Thank you for your lovely review. We’re so pleased to hear Aidan and Chloe were able to take the stress out of finding and securing your mortgage!

Valutata 5 stelle su 5

Great experience despite a complex case

Gary Holmes at Heron Financial was excellent. My situation was complicated because I had moved abroad, and although we didn’t find a mortgage solution that worked, Gary was extremely helpful, informative, and honest throughout. What impressed me most was that he still took the time to give clear, practical guidance even when it was obvious there would be no commission in it for Heron. That level of professionalism and integrity is rare, and I’d happily recommend them.

6 aprile 2026
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Risposta di Heron Financial

Thank you for taking the time to leave such thoughtful feedback. We’re so pleased to hear Gary was able to provide helpful guidance throughout what was a more complex situation. While we appreciate that a suitable mortgage solution was not found on this occasion, it means a great deal to know the support you experienced still left such a positive impression!

Valutata 5 stelle su 5

Highly professional & friendly team

I don't usually leave a review, but felt Aidan, Zara & Vinal deserved a special mention from my recent dealings with them at Heron Financial.

The entire team have been very professional throughout, taking the time to know our financial goals and finding the right products for both myself & my partner. Aidan was very thorough in explaining all the different products and fees, often accommodating for multiple meetings during evening hours to find us the best mortgage deal. Vinal was equally excellent in giving us both straightforward advice on income & life insurance so we didn't pay more than we needed. 

I wouldn't hesitate to recommend Heron Financial to my friends and family and will definitely use them again in future! They also don't charge customers fees for their services, which was an amazing added bonus that not all mortgage brokers offer. 

31 marzo 2026
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Risposta di Heron Financial

Thank you for such a thoughtful review. We’re so pleased to hear Aidan, Zara and Vinal provided such professional and supportive guidance throughout!

Valutata 5 stelle su 5

Great company

Great company. Love the I can interact with them over WhatsApp instead of having a call every time

10 aprile 2026
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Risposta di Heron Financial

Thanks so much for your kind feedback!

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