Heron Financial Recensioni 

I couldn’t be happier with the service provided by Chloe and Rachel. Nothing is too much trouble, communication is great and they go the extra mile. Thank you

Rachel and Lillie were absolutely fantastic throughout the whole mortgage process. They were both incredibly helpful, professional and supportive, and always took the time to explain everything clearly and answer any questions i had.

They made what could have been a stressful process feel straightforward and manageable, and i always felt that I was in safe hands. Their communication was excellent, and they genuinely went above and beyond to help me find the right mortgage for my circumstances.

We’re extremely grateful for all their hard work and would highly recommend Rachel and Lillie to anyone looking for a mortgage advisor. Thank you both so much for everything!

Amazing service indeed from Dalia and Rebecca. I had no idea as a first time buyer where should I start from but they helped me for each and everything. I’m very happy with their service.

Very good in customer support whenever you need. They do everything free of charge and that’s the best one you can ever think.I would recommend everyone to take your decision wisely and it will be best to go with them.

Great honest company which will guide you through buying your home. Updated me constantly throughout the process. Aiden & Chloe was amazing, they took the time to make sure I understood all my options with no pressure. Very pleased with outcome and service 🙂

As a first-time buyer, I was initially very apprehensive and unsure of the whole process. However, the clarity and straightforward approach of the team has made everything as seamless as possible. I always thought applying for a mortgage would be an absolute nightmare, but these guys completely proved me wrong. Thank you!

Seamless from enquiry through to completion. Racheal and Lillie were fantastic at keeping us informed.

I am posting here exactly what I wrote in my Google review, for your information.
I have worked with Heron Finance on several occasions—from buying my first home after settling in the UK to arranging a remortgage—and I have never once regretted it. Above all, they are incredibly responsive; even when I made numerous inquiries that didn't directly benefit them, the representatives, Dalia and Leona, provided valuable advice to help me resolve the issues. As a non-native English speaker unfamiliar with legal and real estate terminology, I truly appreciated their kind and helpful support. I highly recommend Heron Finance to anyone in need of mortgage-related assistance.

Dalia and Leona were fantastic they were very professional all the way.
Made the process steamlingly easy and got me the best deal, securing my first home mortgage. I would highly recommend Heron Financial for self employed individuals

I'm currently in the middle of aremortgage process with Heron Financial and it feels very disjointed with a lot of people involved.
1. the mortgage advisor
2. case progression manager
3. protection advisor
4. 3rd party independent legal advisor.

Why does the process have to involve so many people all emailing and calling separately? On top of this, we are being asked to revisit the portal we completed when we applied for our original mortgage which is clunky and any sends constant chase emails even thought relevant documents have been sent to the mortgage advisor.

At the end of it all we will secure our remortgage, but its a painful process. Why not have a main 'account manager' who arranges all the calls, sends all the emails and cuts out all the others involved.

PS: you asked for the feedback.

Excellent experience from start to finish. The online dashboard made it so easy to submit all our information upfront, no endless email chains or phone calls to relay basic details. Our first call with Don Scott was a video session with a slideshow that walked us through the entire house purchase process, a great way to start and it made us feel confident right away.

We also shopped around and spoke to two other brokers, including one we paid for, and neither could beat the rate we got here. On top of that, the team ( Don, Leona, Ailsa) was consistently responsive and quick, always happy to give us updates whenever we checked in. Would definitely recommend to anyone starting the mortgage process.

As always Joshua and the team at Heron were fantastic, I have used them for several years and will continue to do so. They always go above and beyond, are friendly, proactive and thorough. 10/10

I had an excellent experience — Kane and Rebecca stayed on top of everything and kept me updated promptly

We had a fantastic experience with Aidan and Zara throughout my mortgage application process. They were incredibly responsive, always available to answer my questions, and took the time to explain everything in great detail, making sure I understood each step of the process.
The whole journey was smooth and stress-free from start to finish. Even when there were a few hiccups with my credit file, Aidan and Zara worked tirelessly to find a solution and successfully secure a mortgage for me.
I had a fantastic experience with Aidan and Zara throughout my mortgage application process. They were incredibly responsive, always available to answer my questions, and took the time to explain everything in great detail, making sure I understood each step of the process.
The whole journey was smooth and stress-free from start to finish. Even when there were a few hiccups with my credit file, Aidan and Zara worked tirelessly to find a solution and successfully secure a mortgage for me.
Their professionalism, knowledge, and dedication gave me confidence throughout the process. I would highly recommend Aidan, Zara, and their team to anyone looking for a mortgage broker who genuinely cares about their clients and goes the extra mile to achieve the best outcome.
Thank you both for all your support!
Sri

Aidan has been nothing short of phenomenal for us on two house moves now! Always quick to reply, with an abundance of clear information - clarifying any jargon - making us feel fully informed on our new mortgages. We can’t thank you enough 😊

I was recommended to Aidan at Heron Financial by a friend. My wife and I wanted a mortgage but we're in our 50s and towards the back end of our working life.

Aidan listened to our situation and used his vast market knowledge to match us to a product that, frankly, we didn't know existed. It's made a real difference to our ability to buy a new family home.

Chloe and Aidan have walked us through the application process, the risks etc and have been very responsive and professional from day one.

Aidan was efficient, attentive and communicated and responded quickly which made the process much less stressful. I would highly recommend this service.

We previously used Heron for our flat purchase so we were keen to use Heron again when moving to a new property.

We have had a tricky buying and selling process which took just over a year, we have had multiple conversations back and forward with Aidan during this time and he has been nothing short of fantastic!

Aidan was always super helpful, knowledgeable and very fast to communicate back to me every time I had an query or update request. He was excellent during the whole process and made the mortgage side of things a breeze knowing it was all in hand.

Zara was also very helpful and communitive whenever I had a query post application and was a please to deal with.

Thank you, Aidan, Zara and Heron, for all the help the last year and we are very much looking forward to moving into our new home tomorrow!