Purchased truck front drivers door panel for pickup. they sent the wrong one. requested return. day later they declined. this was on e bay. they did not even call to say what their reason was. close... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Your company was great. But the UPS delivery didn’t get the part to me until 2 days later, not next day as I was told. I recommend giving your customer the option to pay a little extra for next day de... Leggi di più
I had never dealt with Heritage before so I was a little apprehensive to place an order. I called to order a part for an oven. The operator asked if I had model and serial numbers and I replied. She... Leggi di più
Gasket arrived promptly. Fair price on the gasket. Rating reduced because I thought the $31 shipping charge on a rubber gasket that weighed less than a pound was excessive. Update: Customer serv... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.
Informazioni di contatto
1200 Greenbriar Dr, 60101, Addison, IL, Stati Uniti
- 800-438-8898
- customerservice@partstown.com
- heritageparts.com
3,8
Molto buono
9K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great customer service
Great customer service, One stop shop for all refrigeration parts and hardware.
5 ottobre 2020
Non scritta su invito
Exceptional Customer Service
I was extremely impressed with this company. They contacted the manufacture directly for me to be sure I was ordering the right replacement part.
5 ottobre 2020
Non scritta su invito
Received the exact parts I ordered in a…
Received the exact parts I ordered in a timely manner.
5 ottobre 2020
Non scritta su invito
The staff at Heritage are very…
The staff at Heritage are very efficient and friendly. In general, Heritage is a very customer-friendly business.
5 ottobre 2020
Non scritta su invito
great service.
5 ottobre 2020
Non scritta su invito
I order parts at least once a week and…
I order parts at least once a week and need help every now and then, I call and ask for Jordan Becktell because she is AWESOME!!! She always comes through for me. Thank You Jordan.
5 ottobre 2020
Non scritta su invito
Mari and her team always do a excellent…
Mari and her team always do a excellent job. We always feel confident working with them !
5 ottobre 2020
Non scritta su invito
Parts available and shipped promptly
Parts available and shipped promptly. Received as ordered and work perfectly
4 ottobre 2020
Non scritta su invito
Spoon.
Toni Wonderspoon is the best of the best of the best of the best.
4 ottobre 2020
Non scritta su invito
Perfect part and fast delivery
Perfect part and fast delivery. Great Job!
4 ottobre 2020
Non scritta su invito
extremely disappointed with customer…
extremely disappointed with customer service as of late in regards to getting quotes in a timely manner,
3 ottobre 2020
Non scritta su invito
Risposta di Heritage Parts is now Parts Town
Good morning Kathy,
Thank you for taking the time to let us know. I'm very sorry to hear that you haven't been receiving 5 star service. I forwarded your review to a Customer Service Manager who will be reaching out to you soon. We value your business and hope that we can make this right.
Christy Stuller
eCommerce Content Analyst
very fast shipping
very fast shipping! Great prices and exactly what I needed.
1 ottobre 2020
Non scritta su invito
Was great until Parttown took over
Was great until Parttown took over. I was charges triple for a part and customer service wouldn't do anything due to the systems not fully migrating yet.
1 ottobre 2020
Non scritta su invito
Risposta di Heritage Parts is now Parts Town
Good afternoon,
Thank you for taking the time to review Heritage. I'm forwarding your review to a Customer Service Manager who will be reaching out to you. We value your business and hope that we can make this right.
Christy Stuller
eCommerce Content Analyst
Took over 2 months to get a door
1 ottobre 2020
Non scritta su invito
Risposta di Heritage Parts is now Parts Town
Good morning,
Thank you for taking the time to let us know. I'm sorry to hear that you had a negative experience on your recent order. I forwarded your review to a Customer Service Manager who will be reaching out to you. We value your business and hope that we can make this right.
Christy Stuller
eCommerce Content Analyst
Can't get better
I had a small problem with a part and it was replaced the day after my phone call. The service cannot get better than that.
I am bookmarking this place for future orders.
1 ottobre 2020
Non scritta su invito
Excellent experience Thank y’all so…
Excellent experience Thank y’all so much I appreciate you. I will be using y’all again and will pass the word on.
1 ottobre 2020
Non scritta su invito
Easy ordering
Easy ordering. Great prices. Reliable shipping. Affordable shipping.
30 settembre 2020
Non scritta su invito
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