Purchased truck front drivers door panel for pickup. they sent the wrong one. requested return. day later they declined. this was on e bay. they did not even call to say what their reason was. close... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Your company was great. But the UPS delivery didn’t get the part to me until 2 days later, not next day as I was told. I recommend giving your customer the option to pay a little extra for next day de... Leggi di più
I had never dealt with Heritage before so I was a little apprehensive to place an order. I called to order a part for an oven. The operator asked if I had model and serial numbers and I replied. She... Leggi di più
Gasket arrived promptly. Fair price on the gasket. Rating reduced because I thought the $31 shipping charge on a rubber gasket that weighed less than a pound was excessive. Update: Customer serv... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.
Informazioni di contatto
1200 Greenbriar Dr, 60101, Addison, IL, Stati Uniti
- 800-438-8898
- customerservice@partstown.com
- heritageparts.com
3,8
Molto buono
9K recensioni
Non risultano inviti alla recensione recenti
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
wrong product shipped--two different…
wrong product shipped--two different sku stickers on packaging. Honest mistake--I'm ok, just need the correct item shipped asap
8 ottobre 2020
Risposta di Heritage Parts is now Parts Town
Good morning,
Thank you for taking the time to let us know. I'm sorry to hear that you received the incorrect part. I forwarded your review to a Customer Service Manager who will be reaching out to you soon. We value your business and hope that we can make this right.
Christy Stuller
eCommerce Content Analyst
First time order.
Easy ordering process with rapid shipping and delivery. Constant, almost too frequent, communication through email. Order arrived complete and correct.
8 ottobre 2020
Our Rep Jordan Becktell is the BOMB
Our Rep Jordan Becktell is the BOMB! She always answers the phone quickly and gets us answers ASAP! She always has a great attitude! She is my main reason i do business with you guys.
8 ottobre 2020
good customer service
good customer service, easy to find any part . Just price is very high....
8 ottobre 2020
The ordering and delivery process was…
The ordering and delivery process was quick and easy. I'm very pleased.
8 ottobre 2020
Good morning I had the pleaser of…
Good morning I had the pleaser of purchasing parts from Heritage and can't say enough. It was easy to place the order and I received them in a timely manner.I will use them in the future.
8 ottobre 2020
Good website
Good website, fast service. I think the cost of the part is excessive and $20.00 is too much for shipping, but overall best price for this part for a 26 year old Viking stove.
7 ottobre 2020
Part is fine but 24 dollars to ship a 7…
Part is fine but 24 dollars to ship a 7 dollar part in an envelope seems a bit much.
7 ottobre 2020
Sales people are fantastic.
7 ottobre 2020
Dave Lake is always on point with all…
Dave Lake is always on point with all my parts needs. Friendly and easy to work with. That is why we order from Heritage Parts!
Thanks, Giff (Auxiliary Services Corp)
7 ottobre 2020
You know you're all awesome
You know you're all awesome, especially Robin Ross. keep up the good work and great prices!
7 ottobre 2020
Non scritta su invito
It tools months for the item to be…
It tools months for the item to be received.
I got 2-3 revised delivery comments each weeks out.
Yet I was charged immediately for the item.
If delivery is not known at the time the order is placed then don’t charge the customer until the product is confirmed delivered
6 ottobre 2020
Non scritta su invito
Risposta di Heritage Parts is now Parts Town
Good morning,
Thank you for taking the time to let us know. I'm sorry to hear that you had an issue with your most recent order. I forwarded your review to a Customer Service Manager who will be reaching out to you soon. We value your business and hope that we can make this right.
Christy Stuller
eCommerce Content Analyst
Great service but your shipping costs…
Great service but your shipping costs are astronomical. Bought $19 worth parts and it was $23 to ship. Seems off base to me
6 ottobre 2020
Non scritta su invito
Awesome transaction
6 ottobre 2020
Non scritta su invito
Iceomatic relay
Thank you for getting a replacement relay for our ICEOMATIC ice maker. The part came earlier that expected.
6 ottobre 2020
Non scritta su invito
fast shipping, friendly staff
fast shipping, very good friendly service on the phone. prices are competitive. i wish only that I did not haft to read the covid 19 page every time I log onto my account and haft to wait for it to go away even after hitting the x button multiple times.
6 ottobre 2020
Non scritta su invito
The staff is very nice pleasure to do…
The staff is very nice pleasure to do business
With.
6 ottobre 2020
Non scritta su invito
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