Hellofresh Ireland Recensioni 3.131

TrustScore 4 su 5

3,8

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

Normal menu is okay but the good stuff is far more expensive. Favourites don't come back on the menu so can't re-order them. Missing ingredients are a big issue and occurring frequently. Customer serv... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

HelloFresh has made my life so much easier. I don’t have to do shopping anymore because they send all the ingredients, and they’re always fresh. The recipes are simple to follow, so cooking is qui... Leggi di più

Valutata 5 stelle su 5

There is a very good selection of meals of varying complexity and style. I appreciate the fact that I have options between things I can throw together rapidly or things with greater sophistication. I'... Leggi di più

Valutata 1 stelle su 5

SCAM – Please be careful when ordering. They take your card details at the start and advertise a cheaper first box price (for example, €27). However, the website is very confusing. Food selections... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

3131 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I cancelled my subscription and in 3…

I cancelled my subscription and in 3 days hellofresh have tried to take out payment 83 times from my revolut account. Luckily I have blocked payments after food did not arrive fresh in my first ever order. The broccoli was well past use by date. Won't be trying again unfortunately

15 febbraio 2026
Non scritta su invito
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Risposta di Hellofresh Ireland

Hi Ken,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best
Portia💚
The Hellofresh Team

Valutata 5 stelle su 5

Best service

I am now a long-term customer of HelloFresh. I have used a lot of pre-prepared delivery services in the past, but none have come close to Hellofresh.

I purchase my meals and make my meals every day, very satisfying.

You end up saving a lot of money not purchasing unnecessary food and everything is fresh (not processed).

Delighted to still be a customer and enjoying amazing meals. Only suggestion would be to reward long-term customers maybe.

14 febbraio 2026
Non scritta su invito
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Risposta di Hellofresh Ireland

Hi Denzil,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valutata 5 stelle su 5

Delicious easy to follow recipes

Delicious easy to follow recipes. Plenty of food. Great quality. I couldn't ask for better.

5 febbraio 2026
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Risposta di Hellofresh Ireland

Hi Clare,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valutata 3 stelle su 5

Not loving it at the minute was cheated…

Not loving it at the minute was cheated out of my welcome gift and my pricing is all over the place at the minute was supposed to be half price boxes and I’m paying upwards of €34 for two meal and supposed to be free treats …. I’m going to do two more week give it the benefit of the doubt no one to help and when Patrick did come through on the chat bot he was less than helpful need to do better menu is good and Ingredients are good too, customer service is shocking !

9 febbraio 2026
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Risposta di Hellofresh Ireland

Hi Catherine Connolly,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Valutata 4 stelle su 5

Great for cutting down on the 'What's…

Great for cutting down on the 'What's for dinner?!' conversation!! Easy to follow recipes. Good choice of calorie controlled meals with all macros in app so handy for healthy meals. Only downside is the veg portion can be lacking for my tastes and quality can be poor sometimes. Good customer service with giving refunds for gone off products. Deliveries usually use DPD so reliable.

4 dicembre 2025
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Risposta di Hellofresh Ireland

Hi Customer,

Thank you for taking the time to leave us a review, we really appreciate your feedback!

We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Thanks again for your support, we hope to serve you again soon!

Warm regards,
Ann
The Hellofresh Team

Valutata 5 stelle su 5

Easy, Convenient, Delicious 😋

HelloFresh changed my cooking experience. I am now actually excited to get home after work and cook!
It do not need to worry and plan dinner for the evening, or go to shop for ingredients. It makes like so much easier.
On top of it all, we are a family of 4, and we get 4 meals a week and it works so well, and also very cost effective!!
Best yet, I do not have a fridge full of left over which gets wasted!!
I wish I started this sooner!! Highly recommend!!
Did I also mention the meals are delicious?? And did I say anything about the huge variety of recipes to choose from??
Just amazing in all aspects!! 10 out of 10!!

5 febbraio 2026
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Risposta di Hellofresh Ireland

Hi Michelle,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valutata 5 stelle su 5

I love how easy it is to just get home

I love how easy it is to just get home, take my ingredients out and cook a nice meal! I usually don’t cook because I have no time and trying to figure out what I want to eat and then buy all ingredients can be taxing. I’ve only done HelloFresh for a week and I’m waiting for this week’s box but I enjoyed making my own meals and they were delicious

12 febbraio 2026
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Risposta di Hellofresh Ireland

Hi Ralitsa Nikolova,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valutata 5 stelle su 5

Absolutely love Hello Fresh

Absolutely love Hello Fresh, It’s like eating restaurant quality food at home. Every meal is tasty and the portions are very generous

13 febbraio 2026
Non scritta su invito
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Risposta di Hellofresh Ireland

Hi Jane Guerin,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valutata 5 stelle su 5

Reliable great quality

Reliable great quality

30 gennaio 2026
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Risposta di Hellofresh Ireland

Hi Helen,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Valutata 1 stelle su 5

Wouldn’t recommend

I ordered once to try and see if it’s something I liked. I canceled at the appropriate time and for the past two months I’ve been getting phone calls from them telemarketing. Food was fine. Wouldn’t recommend

8 dicembre 2025
Non scritta su invito
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Risposta di Hellofresh Ireland

Hi Clodagh,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Valutata 1 stelle su 5

Thai Green Chicken Curry

Thai Green Chicken Curry.
Cooked exactly according to instructions. Chicken was unbelievably tough ( Almost impossible for chicken breast). Broccoli needed much more cooking. Not enough sauce.
Very poor.

26 gennaio 2026
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Risposta di Hellofresh Ireland

Hi Pauline Squires,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Valutata 5 stelle su 5

New to hello fresh

Just made my first two meals and they are really delicious and directons easy to follow. Love that everything is portioned out

29 gennaio 2026
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Risposta di Hellofresh Ireland

Hi Donna M,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valutata 5 stelle su 5

Great value

Great value
Lovely recipes
Fresh food

3 febbraio 2026
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Risposta di Hellofresh Ireland

Hi Fiona Ryan,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valutata 4 stelle su 5

Hello

Hello, we started with Hello Fresh last week. We ordered 4 days of meals for a family of four. Food was lovely but bacon lardons was missing for two of the meals.
Thanks,
Denise

2 febbraio 2026
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Risposta di Hellofresh Ireland

Hi DENISE CONAGHAN,

Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.

If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊

Here’s to more tasty, hassle-free meals ahead! 🥗✨

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊
Portia💚
The Hellofresh Team

Valutata 5 stelle su 5

Super way to try new recipies

Super way to try new recipies, perfect portion size, we love it !!

1 febbraio 2026
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Risposta di Hellofresh Ireland

Hi Linda Darcy,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valutata 3 stelle su 5

Lovely meal, lack of inclusivity for single folk

So far I’ve been loving my hello fresh orders. My only criticisms are 1) you don’t cater to a single person household which is a pain because every recipe is for two people and it’s more expensive which means I can’t get four meals in a week, I can only get 3 to keep it at a reasonable price. 2) on that same note if you want steak or sometimes other meats with additional costs, you have to get two instead of having the option for 1 portion. So I’m restricted from nice recipes because I have no need for two steaks or two premium pieces of fish or whatever it may be. It’s a real flaw and not very inclusive of people’s real life scenarios. €8-10 additional for two pieces of meat when realistically I only need one is annoying! The meals themselves I cannot fault, delivery is great, everything is well packed, the food is delicious but I probably won’t continue the subscription past the 4 week mark because it’s not sustainable and it’s causing food waste because I am one person who has to get meals for two people because there is no option for singular meals. God forbid you should be without a partner in today’s day and age.

4 gennaio 2026
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Risposta di Hellofresh Ireland

Hi Rebecca,

Thank you for taking the time to leave us a review, we really appreciate your feedback!

We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. While we noticed the 3-star rating, we’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Valutata 3 stelle su 5

Calls at 8:20

Food and service are decent, price really creeps up is one downside but when you cancel they just don’t stop calling- like what company’s retention team calls you at 8:20 in the morning?

10 febbraio 2026
Non scritta su invito
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Risposta di Hellofresh Ireland

Hi Leo Devenney,

Thank you for taking the time to leave us a review, we really appreciate your feedback!

We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. While we noticed the 3-star rating, we’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Valutata 5 stelle su 5

All the dishes so far have been…

All the dishes so far have been delicious with good portions and excellent quality ingredients

29 gennaio 2026
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Risposta di Hellofresh Ireland

Hi Marie A Healy,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valutata 5 stelle su 5

Convenient

The convenience of having just the right amount of ingredients is great..there’s absolutely no food waste at all…also very handy for the days I don’t want to spend ages cooking….great variety of meals to choose from each week

29 gennaio 2026
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Risposta di Hellofresh Ireland

Hi Fluffy Cushion,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valutata 3 stelle su 5

Unfortunately we had a few issues

Unfortunately we had a few issues. We ordered for 4 nights from
The Wednesday but box was day late and did not arrive until Thursday! We got a mail to apologise but no explanation. Out of the 4 meals, two were chicken. We had no chicken included in the box (meant for 2x4 people) but got pack of prawns- got a mail to say we could use instead, you cannot use prawns in chicken burger!
I phoned to advise and we got credit for the week ahead. Our experience was but good, I will see how next week goes but this week we had to shop for our Norma dinners so was a waste of money really.

3 febbraio 2026
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Risposta di Hellofresh Ireland

Hi Sharon Scanlon,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

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