Normal menu is okay but the good stuff is far more expensive. Favourites don't come back on the menu so can't re-order them. Missing ingredients are a big issue and occurring frequently. Customer serv... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Normal menu is okay but the good stuff is far more expensive. Favourites don't come back on the menu so can't re-order them. Missing ingredients are a big issue and occurring frequently. Customer serv... Leggi di più
L'azienda ha risposto
HelloFresh has made my life so much easier. I don’t have to do shopping anymore because they send all the ingredients, and they’re always fresh. The recipes are simple to follow, so cooking is qui... Leggi di più
There is a very good selection of meals of varying complexity and style. I appreciate the fact that I have options between things I can throw together rapidly or things with greater sophistication. I'... Leggi di più
SCAM – Please be careful when ordering. They take your card details at the start and advertise a cheaper first box price (for example, €27). However, the website is very confusing. Food selections... Leggi di più
L'azienda ha risposto
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Irlanda
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
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I cancelled my subscription and in 3 days hellofresh have tried to take out payment 83 times from my revolut account. Luckily I have blocked payments after food did not arrive fresh in my first ever order. The broccoli was well past use by date. Won't be trying again unfortunately

Risposta di Hellofresh Ireland
I am now a long-term customer of HelloFresh. I have used a lot of pre-prepared delivery services in the past, but none have come close to Hellofresh.
I purchase my meals and make my meals every day, very satisfying.
You end up saving a lot of money not purchasing unnecessary food and everything is fresh (not processed).
Delighted to still be a customer and enjoying amazing meals. Only suggestion would be to reward long-term customers maybe.

Risposta di Hellofresh Ireland
Delicious easy to follow recipes. Plenty of food. Great quality. I couldn't ask for better.

Risposta di Hellofresh Ireland
Not loving it at the minute was cheated out of my welcome gift and my pricing is all over the place at the minute was supposed to be half price boxes and I’m paying upwards of €34 for two meal and supposed to be free treats …. I’m going to do two more week give it the benefit of the doubt no one to help and when Patrick did come through on the chat bot he was less than helpful need to do better menu is good and Ingredients are good too, customer service is shocking !

Risposta di Hellofresh Ireland
Great for cutting down on the 'What's for dinner?!' conversation!! Easy to follow recipes. Good choice of calorie controlled meals with all macros in app so handy for healthy meals. Only downside is the veg portion can be lacking for my tastes and quality can be poor sometimes. Good customer service with giving refunds for gone off products. Deliveries usually use DPD so reliable.

Risposta di Hellofresh Ireland
HelloFresh changed my cooking experience. I am now actually excited to get home after work and cook!
It do not need to worry and plan dinner for the evening, or go to shop for ingredients. It makes like so much easier.
On top of it all, we are a family of 4, and we get 4 meals a week and it works so well, and also very cost effective!!
Best yet, I do not have a fridge full of left over which gets wasted!!
I wish I started this sooner!! Highly recommend!!
Did I also mention the meals are delicious?? And did I say anything about the huge variety of recipes to choose from??
Just amazing in all aspects!! 10 out of 10!!

Risposta di Hellofresh Ireland
I love how easy it is to just get home, take my ingredients out and cook a nice meal! I usually don’t cook because I have no time and trying to figure out what I want to eat and then buy all ingredients can be taxing. I’ve only done HelloFresh for a week and I’m waiting for this week’s box but I enjoyed making my own meals and they were delicious

Risposta di Hellofresh Ireland
Absolutely love Hello Fresh, It’s like eating restaurant quality food at home. Every meal is tasty and the portions are very generous

Risposta di Hellofresh Ireland
I ordered once to try and see if it’s something I liked. I canceled at the appropriate time and for the past two months I’ve been getting phone calls from them telemarketing. Food was fine. Wouldn’t recommend

Risposta di Hellofresh Ireland
Thai Green Chicken Curry.
Cooked exactly according to instructions. Chicken was unbelievably tough ( Almost impossible for chicken breast). Broccoli needed much more cooking. Not enough sauce.
Very poor.

Risposta di Hellofresh Ireland
Just made my first two meals and they are really delicious and directons easy to follow. Love that everything is portioned out

Risposta di Hellofresh Ireland
Hello, we started with Hello Fresh last week. We ordered 4 days of meals for a family of four. Food was lovely but bacon lardons was missing for two of the meals.
Thanks,
Denise

Risposta di Hellofresh Ireland
Super way to try new recipies, perfect portion size, we love it !!

Risposta di Hellofresh Ireland
So far I’ve been loving my hello fresh orders. My only criticisms are 1) you don’t cater to a single person household which is a pain because every recipe is for two people and it’s more expensive which means I can’t get four meals in a week, I can only get 3 to keep it at a reasonable price. 2) on that same note if you want steak or sometimes other meats with additional costs, you have to get two instead of having the option for 1 portion. So I’m restricted from nice recipes because I have no need for two steaks or two premium pieces of fish or whatever it may be. It’s a real flaw and not very inclusive of people’s real life scenarios. €8-10 additional for two pieces of meat when realistically I only need one is annoying! The meals themselves I cannot fault, delivery is great, everything is well packed, the food is delicious but I probably won’t continue the subscription past the 4 week mark because it’s not sustainable and it’s causing food waste because I am one person who has to get meals for two people because there is no option for singular meals. God forbid you should be without a partner in today’s day and age.

Risposta di Hellofresh Ireland
Food and service are decent, price really creeps up is one downside but when you cancel they just don’t stop calling- like what company’s retention team calls you at 8:20 in the morning?

Risposta di Hellofresh Ireland
All the dishes so far have been delicious with good portions and excellent quality ingredients

Risposta di Hellofresh Ireland
The convenience of having just the right amount of ingredients is great..there’s absolutely no food waste at all…also very handy for the days I don’t want to spend ages cooking….great variety of meals to choose from each week

Risposta di Hellofresh Ireland
Unfortunately we had a few issues. We ordered for 4 nights from
The Wednesday but box was day late and did not arrive until Thursday! We got a mail to apologise but no explanation. Out of the 4 meals, two were chicken. We had no chicken included in the box (meant for 2x4 people) but got pack of prawns- got a mail to say we could use instead, you cannot use prawns in chicken burger!
I phoned to advise and we got credit for the week ahead. Our experience was but good, I will see how next week goes but this week we had to shop for our Norma dinners so was a waste of money really.

Risposta di Hellofresh Ireland
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