Hellofresh Ireland Recensioni 3.131

TrustScore 4 su 5

3,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

Normal menu is okay but the good stuff is far more expensive. Favourites don't come back on the menu so can't re-order them. Missing ingredients are a big issue and occurring frequently. Customer serv... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

HelloFresh has made my life so much easier. I don’t have to do shopping anymore because they send all the ingredients, and they’re always fresh. The recipes are simple to follow, so cooking is qui... Leggi di più

Valutata 5 stelle su 5

There is a very good selection of meals of varying complexity and style. I appreciate the fact that I have options between things I can throw together rapidly or things with greater sophistication. I'... Leggi di più

Valutata 1 stelle su 5

SCAM – Please be careful when ordering. They take your card details at the start and advertise a cheaper first box price (for example, €27). However, the website is very confusing. Food selections... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

3131 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good food

Good tasty, fresh food

1 febbraio 2026
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi AH,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Valutata 5 stelle su 5

Work together

Learning about how to make ingredients work together ! I’ve made two really tasty meals that I can choose myself!

30 gennaio 2026
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi Roisin,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

-Ann💚
The Hellofresh Team

Valutata 3 stelle su 5

Need to get contents correct for…

Need to get contents correct for recipes ordered. Ingredients could be fresher , talking about veg. And recipe cards should be included. I know they can be accessed through the app but if ur not in a good area for reception , u can't get the information.

2 febbraio 2026
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi Margaret,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Ann 💚
The Hellofresh Team

Valutata 3 stelle su 5

Easy and straightforward recipe.

Easy and straightforward recipe.

One ingredient was misding though so im not sure if ill order again

2 febbraio 2026
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi Brid,

Thank you for taking the time to leave us a review, we really appreciate your feedback!

We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Thanks again for your support, we hope to serve you again soon!

Warm regards,
Ann
The Hellofresh Team

Valutata 5 stelle su 5

I love the fresh food and how easy it…

I love the fresh food and how easy it is , and the lack of waste is also great , and I live how easy it is to try new foods and recipes

14 novembre 2025
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi Rachel,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Valutata 5 stelle su 5

Excellent recipe cards and simple…

Excellent recipe cards and simple recipes.
Great variety with fresh products.

2 febbraio 2026
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi Ciaran,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Valutata 4 stelle su 5

The service is excellent but not environment friendly

The service is excellent, food is fresh, recipes delicious, presentation fantastic. It helped me learn how to use different ingredients and try new things.
The only thing that makes me doubt is that all the packaging generates huge amounts of waste.

30 gennaio 2026
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi Flavia,

Thank you for taking the time to leave us a review, we really appreciate your feedback!

We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Thanks again for your support, we hope to serve you again soon!

Warm regards,
Ann
The Hellofresh Team

Valutata 5 stelle su 5

I was very satisfied,everything…

I was very satisfied,everything prepared, ready to cook, fresh products and perfect delivery. Recommend 100%

2 febbraio 2026
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi Vilma,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Valutata 5 stelle su 5

Give it a try! You’ll agree with me!

I was a bit sceptical at first but said I’d give it a try and so glad I did. I was shopping every week to the tune of nearly 200€ the following week I was throwing what I hadn’t used in the bin! With the hello fresh my husband says it’s like living with a chef! We don’t have the ordinary run if the mill meals anymore that I was loathing to cook!! Hello Fresh is fantastic and I haven’t been paid to say that!!

29 gennaio 2026
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi Cathy,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Valutata 2 stelle su 5

I never received my order

I never received my order. I did get refunded

3 febbraio 2026
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi Chantal,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Ann 💚
The Hellofresh Team

Valutata 1 stelle su 5

Dreadful so disappointing

Dreadful so disappointing. I’ve used HelloFresh in San Francisco they were fab . Wrong address called explained not listening happened again this week delivery truck does not have correct eircode not my fault. They are unwilling to credit my bank . Not my fault at all I’ve spoken to customer service 3times . I even went and picked up box and veg were slimy I have cancelled and will never use again .

6 febbraio 2026
Non scritta su invito
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi Cathy,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Ann 💚
The Hellofresh Team

Valutata 5 stelle su 5

So happy with this

So happy with this
Love cooking dinner now
Menus delicious she’s still getting her protein every day. It’s ridiculous.

23 gennaio 2026
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi Ciara,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Valutata 2 stelle su 5

The veggies I got for the meals were…

The veggies I got for the meals were old battered and bruised. When I signed up first it had the dietary preferences low carb and high protein, but when I pay for the subscription and get to picking the meals section it was all pasta, rice and potatoes, and wasn't suitable for me at all. And then there's the calorie conscious side of things where the "calorie smart" meals were still minimally 400-500 calories and that's without added oil, which there is a lot of in the recipes. When I made the meal it was delicious but this is not for people who have specific dietary requirements, although some may find it helpful.

4 febbraio 2026
Non scritta su invito
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi Hannah,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Ann 💚
The Hellofresh Team

Valutata 5 stelle su 5

No waste

No waste. Not having to think about what to cook. Husband happy to have a go at cooking. 3 brilliant reasons!

26 gennaio 2026
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi Mrs Paula Senior,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valutata 5 stelle su 5

I just think Hello Fresh is a great subscription

I just think Hello Fresh is an excellent subscription
So great not to have to think about what too cook
Saves so much time to get all
The ingredients and not have to go to supermarket
Great selection of veggie options too

2 febbraio 2026
Non scritta su invito
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi Maura Grogan,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valutata 4 stelle su 5

Fresh food and taste delicious

Food is very fresh taste great ,easy to cook and step by step instructions done in 30 mins ribs are fab .

26 gennaio 2026
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi Michaela,

Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.

If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊

Here’s to more tasty, hassle-free meals ahead! 🥗✨

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊
– Ann💚
The Hellofresh Team

Valutata 3 stelle su 5

Food is fantastic but sadly let down by…

Food is fantastic but sadly let down by poor delivery’s that don’t happen and no body tells you and it seems nobody cares. I’m pissed off with talking to robots at the customer help centre👎

14 maggio 2025
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi Paul Scarborough,

Thank you so much for giving us a try, we're really glad to hear you enjoyed your meals! We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Valutata 2 stelle su 5

Delivered to wrong address, had to wait a week and now no recipe card !!

Delivered to wrong address and had to wait a week longer for my first delivery which I have just received and is missing a recipe card!!!! Not a good first impression, just feels like I had some food shopping delivered. Very disappointed hello fresh

23 gennaio 2026
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi Trayc Keevans,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Valutata 3 stelle su 5

Standards have dropped

We always love hello fresh , been a customer for many years, but last few months standards have dropped while prices have increased, one such example is last week we got the wrong meal packs delivered, furthermore, the cooking instructions didn't match the mean kits so was guesswork to try cook. More and more lately ingredients have been missing from packs meaning we need to reach out to customer care quite a bit

20 novembre 2025
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi Pete,

Thank you so much for giving us a try, we're really glad to hear you enjoyed your meals! We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Valutata 5 stelle su 5

Highly recommend

The food is delivered to you door, food quality is excellent and so quick and easy
Ideal for busy families

30 gennaio 2026
Logo di Hellofresh Ireland

Risposta di Hellofresh Ireland

Hi Valerie,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più