Handy Rubbish Recensioni 

191
TrustScore 2.5 su 5

2,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

This was a great experience from beginning to end. Getting a quote and booking was straightforward, communication was good. On the day, the team worked hard, got the job done (a whole room stacked t... Leggi di più

Valutata 4 stelle su 5

We had two guys who arrived worked really hard and managed to get everything done within an hour. We had quite a lot of rubbish, and although the original quote was low, the final price was higher as... Leggi di più

Valutata 1 stelle su 5

Prices are a con. I had one item very clear pics obvious wooden dress table, gave measurements etc. got charged an extra £50 “recycling fee” when arrived, wish I’d read the reviews seems like their... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

My partner was quoted £90.00 for a sofa removal from Acton in London. Ended up paying £150.00!!! Numerous calls had to be done, as miscommunication between driver and head office. Still got no invoice... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di raccolta rifiuti
  2. Servizio di sgombero case

Informazioni fornite da varie fonti esterne

If you have ever wondered about the best ways of clearing rubbish in your office or freeing up more space in your home, then Handy Rubbish is the rubbish removals company in London that offers the perfect service for you. If you have ever worried about getting rid of a certain piece of furniture or how to dispose of garden waste, then we are the company you need to call. We specialise in providing the very best in waste removal for every possible situation. No matter what it is that you need cleared, our rubbish removal company is here to make sure that you get exactly what you need. But if you are worried or concerned about the best possible way to go about junk removal and rubbish clearance, we can assure you get the right solution for your unwanted possessions.


Informazioni di contatto

2,7

Scarso

TrustScore 2.5 su 5

191 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,7

Tutte le recensioni

(191)

56 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

KEY POINT IF THERE WAS A ZERO or…

KEY POINT IF THERE WAS A ZERO or NEGATIVE STAR I WOULD HAVE USED HERE!
My wife requested the service of Handy Rubbish and was charged £400. Their expert service end up as a Man, a women (his wife) and a third (A Child) which meant they took their time removing the rubbish the old furniture.
Four weeks later we got a letter from the council demanding we attend their office as the rubbish and furniture were dumped at the roadside. Made a complaint to the company no action were taken and we ended up with a fine from the council!

So if you want more problems, they are the best to give you more! Definitely will not be using them ever again and have provided their details to the investigation team as well.

28 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Do not trust them.first they keep…AVOID

Do not trust them.first they keep delaying collection,
second, priced increased extra £160 when they arrived to collect,even though that i have said the number of bags when booking,i had less bags when collection guys arrived. They asked me £320 instead of £140 as agreed while booking. Awaful service not trustworthy.Avoid this company
And the last,collection guys were rude,they do not have any skills to talk with customers.

13 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

SCAM as everyone says below


Should have checked this beforehand …..

Similar to all the other reviews on here, gave us a competivie quote , got to to the day and got a call from their head office trying to put the price up by £100 (30%) stayed firm , but they kept pushing despite pictures being sent beforehand. in the end got away with paying just £20 extra and they collected it all .

Was at work at the time and girlfriend was at the house so she was quite intimidated by the 2-3 guys that were hanging around the house while i negotiated over the phone.

Wouldnt recommend, no doubt extorting people who have to move out their rental flats and clear everything!

1 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Absolute SH*TE SCAM

Absolute SH*TE SCAM! From the call centre in the Philippines to the pick up of the rubbish. As per all of the real reviews here, these people are con men. The call centre people will quote you reasonable price and then the rubbish collectors will huff and puff saying it’s “too much”. Deyvid Aleksandrov, the rubbish collector and his father charged me £250 to pick up literally 4 pcs of broken up plaster boards in 2 refuse bags when I sent them twice the amount in the quote. They parked next to the lift, dragged the stuff to the lift and that’s it. Took them a whole of 15 minutes including the complaining and saying it’s all too much. It hardly added volume in their Luton van. DO NOT SUPPORT THIS COMPANY.

28 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Damaged my flat

They damaged several areas in my apartment and the common areas of the building without informing me or apologizing for the damage. They were rude and inconsiderate. I will never use their services again.

22 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Watch out for the increase of price when they arrive on the day. Do not pay in advance or give them your banking details in advance.Provided a detailed list and photos in…

Provided a detailed list and photos in advance and confirmed this with their office before I accepted the quote. On the day as soon as the 2 people arrived they said it would cost more and wanted another £200 despite there being no difference between the list and photos I supplied and what was due to be removed. I refused and they tried to negotiate but I felt that this was all a scam and it felt very uncomfortable. I asked them to leave and would never use this company again or recommend them to anyone. I was glad that I had not paid in advance or given them my banking details.

21 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Price was double the quote!

Positives - efficient. Same day collection.

Negatives - price vs quote. Customer service.

Customer service and booking all good. Was quoted £150 over the phone for 20 bags of rubble. Sent in a photo and the updated quote was £180.

Great. All was getting collected, same day for £180.

Then get a phone call - they’ve arrived and it’s now £350!!! Over double the original quote. They reserve the right to change the price as just a quote but they had a very good photo and they knew it was heavy rubble so to double is ridiculous. Was obviously very frustrated. They said over the phone they’d do it for £300 and I said do the job and I’ll agree the fee with the head office as I had no choice at this point as needed it collected.

They then ghosted my emails where previously they’d been great at replying to me. I phoned up, explained and was transferred to an answering machine. Phoned up again and was met with a hard no. Job was done, they had my card details as they took them to book the job so £300 taken.

Be very careful about the quote! Would not use again.

14 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Superb Service!!

The person I have spoke to is very nice. The job was done accordingly and I am very happy with the service. Will use the service in the future again. Will recommend it to my family and friends.

7 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

This company will scam you

This company is a scam. The rubbish guys turned up in a furniture removal van and had no professionalism. The quote I was given over the phone was £204. When the guys in the van turned up they said it was to much rubbish. The office then phoned me and doubled the asking price. I refused and they took half the rubbish instead. When I asked for an invoice they told me they would email me it, im still waiting.

My experience with this company is my own fault for not reading the reviews and rushing to get a job finished. If you’re reading this do not use this company. Absolute rip off and they are useless.

6 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Terrible company

Terrible company. As others have said, they tried to double the price but I refused so they split the difference. They didn't do anything on day 1, turned up late day 2. then refused to leave the property until cash was handed over. A bank transfer was made and they threatened to put the furniture on the driveway.
Go elsewhere

17 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

If it was possible to give a minus star…

If it was possible to give a minus star I would do so but unfortunately there is not that option.

I have learnt a lesson, a very important lesson after using handy rubbish.
It is a scam. Unfortunately I did not look at trust pilot before using them.
Firstly they double the price from the quote given, once they reach your home.
The workmen cut corners and did not take everything that they said they would take.
Then on the way out they left all the rubbish all over my home and also broke a step which will now cost me more than the money that I thought I might save.
It has worked out to be a very expensive lesson.

It took me a week to get to the 'manager' I think her name was Maria. Very rude, confrontational. ...and told me that only damages over £250 would be considered. As I said a SCAM.

DO NOT USE!!!!!

5 luglio 2024
Non scritta su invito

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