Great old school firm, placed an order for two large double glazed panels to replace my old ones in my patio doors, I needed some advice on size and bar space and spoke to Joel great guy and really h... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Although the delivery day had been postponed our glass arrived while we were away We talked to the driver via 'ring' and he was superb. He offloaded the glass and put it safely round the back of the h... Leggi di più
I would give 5 stars if it was clearly communicated every single piece comes engraved with a company stamp with phone numbers etc. Why do I need to see that nuisance? This may be ok in communal build... Leggi di più
L'azienda ha risposto
Spoke to Ryan via the online chat option initially. He was very helpful and gave me a deal on the glass I required (3 x bespoke 6mm toughened glass panels to cover new kitchen worktops). Ordered them... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Commerciante di vetro
- Installatore di doppi vetri
- Negozio di articoli in vetro e specchi
- Produttore di vetro
- Negozio di vetri
- Vetraio
Scritti dall'azienda
UK's Premium supplier of Toughened Glass, Laminated Glass, Printed Glass & Low Iron Glass for Balustrades, Splashbacks, Shop Facades, Structural Glass
Informazioni di contatto
Unit 3 Aria Park, Sherwood Avenue, NG18 4ZE, Mansfield, Regno Unito
- 0333 577 3578
- sales@buyglass.co
- buyglass.co
Ha risposto al 28% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Beware of this company
Beware of this company!
I placed my order in Feb 2026, most of the order was fulfilled, accept one sheet of glass missing, promised they would get it out to me asap.
Iv chased this for MONTHS!
Constantly promise to call/ email me with updates, never do!
Iv been waiting months, and still nothing, can’t get hold of them, can only assume they’ve turned their phone off. Even tried pleading with the director, Leon, he doesn’t give a toss. And what’s even more annoying is every time I try to chase it up, Iv got to listen to their answering machine telling me they aim to provide the best possible service! Joke!
Iv had to now purchase the glass elsewhere! I will be taking them to trading standards if they don’t refund me.
Where is my product?! Why aren't you answering my calls?
A month ago, I placed my order for a table glass and I still haven’t received it. 2 week s ago I called twice and I was told someone will call me back with an update; no one did. Since last week they are not answering the calls anymore, making me worried that they no longer exist! Luckily I paid by Credit card and now I am thinking of raising a dispute. Are they Cowboys??!
Avoid
Avoid, avoid, avoid... this company just lie, don't answer their phones and don't offer any updates in delivery dates.
Also when things are missing they don't supply or resolve.
I highly expect they will reply to this with a smart mouthed comment and justify their lack of support or communication... just like all their other negative reviews.
Don't be fooled by them like others and have been.
Ordered glass for my pond on 17/03/26…
Ordered glass for my pond on 17/03/26 promised on phone I would have it the following week, still waiting, no replies to emails, no promised return phone calls, excuse after excuse, welfare issue now for my fish as in temp pond have already lost 2, awful customer service, I never complain about businesses but this one has been the worse I have ever dealt with
4 weeks still not delivered!
I placed an order for piece of glass of 26th Feb 2026 and on 6th March I asked them to change thickness from 10mm to 6mm which wasn't a problem as it wasn't in production and have been promised delivery numerous times and still not arrived. Very hard to get any contact with the company and last Friday was finally told it will be delivered this Monday or latest Tuesday (yesterday 31st March. My wife called them yesterday and I have emailed again today a no response.
Wrong size glass sent to me
Wrong size glass sent to me, after emailing and ringing them 3 times. No contact or email back.
Unprofessional cowboys!

Risposta di BuyGlass.Co
Still waiting for the delivery and not…
Still waiting for the delivery and not heard anything past the original order placed 2 weeks ago. I have called but was told it would be with me on Tuesday. Nothing arrived. I called ok Tuesday to be told someone would call me back. Its now Thursday and still waiting? Not sure what is going on but hoping my order will arrive soon.

Risposta di BuyGlass.Co
Highly recommended
Highly recommended - provided the glass panel I needed exactly as per the drawing, and shipped it very well packed.
Great old school firm
Great old school firm, placed an order for two large double glazed panels to replace my old ones in my patio doors, I needed some advice on size and bar space and spoke to Joel great guy and really helpful and didn’t make me feel like an idiot, glazing turned up in about three weeks from order in perfect condition and fitted straight in and has transformed my doors and all
For a really competitive price, thanks guys especially Joel.
Quality
Very helpful and honest when we were told our glass was delayed due to quality control. Atleast it was checked!
Not good enough
Lorry turned up with no warning of delivery.
Glass wrong size and thickness.
Awaiting response from BuyGlass.

Risposta di BuyGlass.Co
Good quality all round
The order was delivered promptly. The size of the glass was perfect and the packaging of the glass for its delivery was extraordinarily good - I cannot imagine how anything could get broken. The glass itself seems to be of good quality and i would use tgis company again rř
I'm pleased with the glass itself
I'm pleased with the glass itself, though I didn't hear back from Ryan after buying it. Initially, the service was excellent before payment, but not so much afterward. Good customer service makes all the difference.
Star delivery man!!
Although the delivery day had been postponed our glass arrived while we were away We talked to the driver via 'ring' and he was superb. He offloaded the glass and put it safely round the back of the house, He took a lot of trouble to protect it and it was waiting when we got home. We are very pleased with our new table top and the driver deserves a bonus.
I received precisely what I wanted and…
I received precisely what I wanted and even sooner than expected, so I'm thoroughly satisfied.
Ordering is a breeze
Ordering is a breeze, and the personal connections are excellent.
Excellent Product & Service
Needed a last minute piece of glass for a shower screen in a flat we were moving into and the guys and BuyGlass went above and beyond to get it sorted for me.
Their customer services were excellent, the product arrived when they said it would and is exactly what I need. Much appreciated.
competitive pricing
competitive pricing, accurate information regarding timelines and very thorough packing for shipping
I would highly recommend Buyglass
I would highly recommend Buyglass , Ryan is absolutely excellent. First class communication all the way through our purchase of toughened safety glass for our dining table. The glass was delivered very well packed and in perfect condition. Thankyou so much 👍
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