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Valutata 5 stelle su 5

I had my Hair Transplant at Hair medics and the whole process from the consultation with Dr Fahad to talking to making the booking with the owner Robbie was easy and pleasure to deal with. On the da... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dr Hamad Hawama and my nurses were all professional and very helpful throughout the whole process. I was able to have a completely personalised experience to best achieve a natural look I wanted... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am 27 years old and for the last few years I have been desperate for a hair transplant as my hairline was getting out of hand. I did my research on hair transplants and would 100% recommend staying... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was contemplating a hair transplant for a long while and after a very friendly phone conversation with Rob I booked my treatment within a week... I had my FUE transplant procedure on 07.03.26... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Clinica per il trapianto di capelli

Scritti dall'azienda

Hair Medics uk provide clinically approved treatments to combat hair loss for both men and women. All our staff are medically qualified and are highly rated throughout the industry. We offer the latest advancement’s in hair transplant technology including Follicular Unit Excision (FUE) and Direct Hair Implantation (DHI). We aim to be the most affordable hair loss provider with our Up to 3000 Graft FUE Transplant at just £2999 with 12 months of aftercare. 5 Star Rated surgeon CQC listed Clinics GMC listed surgeons PRP Aftercare packages included


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

124 recensioni

5 stelle
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3 stelle
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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Effective Products

I've been using their products now for over 2 years, and I must say they really do work/.

4 ottobre 2024
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We are glad you found our services useful 😊

Valutata 5 stelle su 5

Brilliant Minoxidil products

I've been using the minoxidil products for about a year and I'm really happy with the results; my hairline is visibly growing back. The products are great and always arrive quickly and in perfect order. Thank you!

23 settembre 2024
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Hi Andre

Thanks for your kind words, and we are delighted you are seeing positive results.

Valutata 5 stelle su 5

Excellent clinic and professional staff

I can't thank Robert enough for recommending the full trichology analysis! His advice to get to the root of the problem was spot on, and it's made all the difference in finding a lasting solution. Robert is incredibly knowledgeable, professional, and truly an expert in his field. His communication is top-notch—always quick to respond and eager to help. If you're looking for someone who knows what they're talking about and genuinely cares about getting you results, I highly recommend Robert!

I am already feeling a difference woth the treatments and can not wait until the results are very dramatic! YAY

THANKS ALOT

20 luglio 2024
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Really appreciate the kind words Khadeja 😊

Valutata 5 stelle su 5

HAIRY!

I have just had a follow-up WhatsApp with Robert 6 months after my hair transplant. These guys are really on the ball and genuinely want the best for you as the customer .I had a hair transplant done by Dr Bashar in march 2024 .it's not 6 months in and iv got hair!!!! I followed the the guidelines and trusted the process and I am over the moon with the result. I am now 50 and hair a better hair line than I did at 18! Crazy! There is a bit of swelling and a few funny looks ! But 100% worth it. . great job . Great people great job. . xx

17 settembre 2024
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Thanks for the kind words Nick and it’s been a pleasure having you as a patient at our clinic 😊

Valutata 5 stelle su 5

New Treatment Hair Exosomes

I came to Hairmedics to try e50 Hair exosomes treatment as I suffer a great deal of hair shedding. The treatment is totally painless! I started noticing healthier hair after 2 weeks. People have commented that my hair is thicker. Very happy with the result. I also use the hair exosomes home kit for maintenance.

30 maggio 2024
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Valutata 5 stelle su 5

Excellent service & Team

I recently completed a course of PRP therapy and low level laser therapy with Dr Fahad and thrilled with the results! Was treated very well and the staff are very friendly! Thanks hair medics uk! The best!!

10 luglio 2024
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Hi thanks for your kind feedback and we are glad you found our services useful

Valutata 5 stelle su 5

Exceptional PRP treatment experience at Hairmedics UK

I recently had a PRP (Platelet-Rich Plasma) treatment at Hairmedics UK with Dr. Fahad, and I couldn't be more pleased with the results.I was impressed by the professionalism and warmth of the entire team. Dr. Fahad took the time to thoroughly explain the PRP process, addressing all my concerns and ensuring I felt comfortable every step of the way. His expertise and gentle approach made the treatment virtually painless, and I felt confident that I was in the best hands.
I highly recommend Hairmedics UK to anyone considering PRP treatment for hair restoration. The experience was top-notch from start to finish. I'll definitely be returning for future treatments!

6 agosto 2024
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Thanks for your kind words and we are glad you found our services useful

Valutata 5 stelle su 5

Over the moon with my results

Over 12 months has passed and my results from my hair surgery have truly been life changing! I had approx 3000 grafts implanted by dr bashar and his team (lips on and yeti) I think were their name and I can’t thank them enough! I can now finally request a decent hair cut from my barber 😂😂 not more Bobby Charlton type hair cuts!

13 luglio 2024
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Hi James Thanks for your feedback and we are delighted you found our services useful.

Valutata 1 stelle su 5

Really disappointed - left with half a head of hair

I think to start off with stating that it’s not actually HairmedicsUK that operate on you, in my experience you are sent to other clinics with other names.

I have had two hair transplants, one in one clinic and the second at a different clinic, with a total of 3800 grafts in total, this has led me to have a small patch of hair at the front of my head and a massive section at the back with no hair.

For reference if I close my fingers together in an open palm that covers the front of my head with hair and if I open my fingers with an open palm that is the part of my head that has no hair on it

My experience

3rd of August 2021 was my first hair transplant
I met with Dr Mohamed who runs “City Clinics”, he led me to have my first hair transplant to which I gained 3000 grafts for 3K – happy days/ happy results

I was originally told I would be able to have 3000 on the front and then 3000 again on the back

In November 2021 I proceed to book my second hair transplant, to which I found that “Hair medics” are no longer working with Dr Mohamed and he is no longer able to do my hair transplant.

I am in contact with somebody called Robert through whats app, who convinces me that it’s the same procedure just with a different surgeon, against my better judgement I went ahead and had my second hair transplant booked.

I am now booked in for my second hair transplant at the Riverside House location, with “Skin Medics UK” in 2022 – this time around I am having a different experience, I am having medication before the operation and tests done to check if I am okay to be operated on (which I understand, they need to make sure it’s safe) however these weren’t done previously, and this leads to me being unable to have the operation as my heart rate is too high, I am then advised to get ECG test at my doctors, I sent over my results and rebooked in a year’s time (due to my work commitments)

July 2023 and I am booked in again to have my second hair transplant, again at the Riverside House, location with “Skin Medics UK”, the staff where really good to me and did everything they could to operate on me given there was some issues with my heart rate again, however I only managed to get 800 grafts for 3K which is a big difference from what I was previously told I was able to have from Dr Mohamed.

The important part which is the results
I'm I happy with the results? No

I am now with left with a small part of hair on the front of my head and a massive crown of no hair to which It looks ridiculous

I have left my review for a long time as I didn’t want it to be reactive but when you get sent photos of yourself titled "the photographer has done you dirty here" and it’s a picture of a massive bald crown with a tuff of hair at the front when I bent over, it’s time for my review to be left so others are made aware of what could happen to you

I have spent 6k to have no more hair than when I first started

Did I contact them? No

When your told there’s no more grafts that can be used and you have spent 6K already with poor results, what I’m supposed to do? go back and ask for a particle refund? that’s not going to do anything for me, and I am not going to put myself through hearing them say it was another doctor who promised you 6000 grafts not us or in a small print of a document, I signed etc we can’t guarantee the amount of grafts

In my opinion (not facts) I was caught between “Hair medics uk” which is an agency that assigns you to actual clinics who operate on you, in my first instance “City Clinics” ending their partnership and then me getting reassigned to another clinic “Skin Medics UK” and getting really poor results.

If I even had incline to know that the second 3000 wouldn’t have been possible, I wouldn’t have gone through with it in the first place.

I can’t fault the staff at Skin Medics UK or at City Clinics however I have spent a lot of money, have had two operations that are quite painful including recovery time and now left with really bad hair. it looks like I have half a hair cut

30 agosto 2023
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Dear Matt,

First of all thanks for your review.

However we can’t seem to find your details on our system, please do send us an email to info@hairmedicsuk.com or alternatively info@skinmedicsuk.com if this is a legit review and you have indeed used our services in the past.

To clarify a few things there are a few errors in your review which makes us believe that this isn’t a legit review.

Hair medics U.K. and skin medics U.K. are owned and run by the same people who operate at the clinic and skin medics U.K. is registered with the CQC, for this reason they certainly are not an agency and all doctors are hired by the clinic.

Hair medics U.K. to clarify is the brand that promotes its hair loss services and skin medics U.K. is the brand that promotes its cosmetic services.

Please do check the CQC register which will clarify this.

Secondly indeed dr Mohammed does work at city clinics and if you have an issue you should raise your concerns with city clinics.

Matt if you had health issues before the surgery and the team was only able to extract 800 grafts on the second surgery we apologise for this but safety of our patients comes first before the results.

You mentioned you haven’t notified anyone that you are not satisfied and also you mentioned you haven’t contacted anyone, this is ridiculous and you should definitely contact us so we can review and assist if of course you have used our services.

Below are 2 emails you can once again use to contact us.

Info@hairmedicsuk.com
Info@skinmedicsuk.com

We look forward to hearing from you.

Hair medics U.K.

Valutata 5 stelle su 5

HairMedics - fab support & Guidance

I did a lot of research on re-growth hair products. Chose my plan, and had 100% support and guidance from Robbie at HairMedics.
He will always call you back when he say he will. Which means a lot when you are investing in products.
I have now been using my product plan from HairMedics for 3 months and I have a little Forrest of new hair growth, only about 2cm long at the moment, but patience is a virtue, and it is coming back. It’s now part of my daily/weekly routine.

6 giugno 2024
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Hey Lisa we are delighted that you have found our services satisfactory 😊

Valutata 5 stelle su 5

Rikesh - Hair transplant July 27th 2024

Rikesh - had my hair transplant with Dr Shaw on Saturday 27th July.

From the minute I had my consultation in person with Leanne, she made me feel really comfortable with options there are instead of just jumping into telling me that I needed a hair transplant.

Now, background story about myself is my hairline started to recede during the pandemic and noticed my crown area was starting to thin from 2020 too.

2023 I had started to use PRP treatment and noticed a big difference but I felt like I had started PRP too late as some of the hairs in the crown were already on their way out and hairline loss was significant already.

Going back to hair medics UK. I opted to have a hair transplant and on the day Dr Shaw, John and Yetti had made me feel really comfortable from the moment I walked through the doors on the day of my hair transplant.
In the morning they had extracted the hairs from the back of my head and then broke up for lunch. After lunch, Dr Shaw had made incisions in my head for the hairs to go into.

Overall was not as painful as I imagined although my body was absorbing the anaesthetic too quickly so needed a top up from time to time.

The support you get from the team post transplant is amazing too and Leanne is on hand to really help you along the way.

Would highly recommend using Hair Medics UK to anyone looking for hair restoration.

Rikesh

27 luglio 2024
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Hey Rikesh thanks for the king feedback and we cannot wait to see your final results 👍

Valutata 1 stelle su 5

Poor Company

Had my hair transplant done on 31/03/2023. Upon arrival everyone was professional and gave me an insight into the day ahead. I was receding on my temple area and really wanted to get this rectified for my self confidence. The process was smooth and I didn’t feel a thing.

As the months went by I noticed the new follicles growing and my hairline was slowly coming back so I was happy. But after the 12 month mark, I noticed that the follicles were so thin in my temple area and this left me to have patches on either side.

I was not happy with the outcome so I contacted hair medics to see if there was a way I could get this sorted. It was brought to my attention that I could either have a partial refund or have a top up procedure for free. I follow a hair transplant group on Facebook so I went to seek advice and they told me not to waste the grafts and go to Turkey (which I should’ve done to begin with.)

I decided to inform Hair medics that I wanted a partial refund. After months and months of back and forth with the receptionist/surgeon and sales team, I was told that if I wanted a partial refund then I would have to travel all the way back to St. Albans just to see if I warrant one. I wish I could attach pictures because you can clearly see it’s a failed hair transplant and I warrant one.

I am so disappointed with my experience with hair medics and I wish I stuck with my gut and travelled to Turkey for the procedure. Had a quote from a few places in the UK and they offer so little grafts and leave you with thin and unnatural results. I now need to now save up as I spent my inheritance on this and travel to Turkey for a procedure that will give me the results I want.

31 marzo 2024
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Dear George,

Honestly speaking we are extremely disappointed with your review and feel that it is a completely inappropriate and inaccurate one.

First of all our surgeon had several follow up calls with you and advised he would quite happily do a small top up procedure for no charge (usually price is only £500) but once again he said he would do for free out of courtesy as it was a very minor top up needed ….. but you couldn’t because you lost faith in his ability (that’s fair enough). Even though we certainly think your results weren’t terrible at all.

Then we offered you a partial refund of £1000 and you accepted. I can guarantee you George no clinic will just hand over to you £1000 without signing paperwork and seeing you in person first. That is definitely something that we will not feel bad about and definitely doesn’t warrant a “poor company” description on our services.

We do sympathies with your lack of satisfaction to some extent but truth is ….

We offered a free top up … you declined

We offered you a £1000 refund (you only paid approx £2000) so this would have been a 50% refund which is significant, and all you had to do is come to the clinic and sign some paperwork…. But you declined.

We aren’t really sure what else we can do to help you I’m afraid George and feel your feedback is very misleading indeed.

Any how as always with all our patients we do care deeply and try to go the extra mile at all times, please do contact us info@hairmedicsuk.com if you’d like to speak to us.


Valutata 5 stelle su 5

Perfect

Really helpful and friendly customer service especially the person on WhatsApp 100/10

Had hair transplant yesterday went very smoothly and staff were extremely calm friendly and professional.

Highly recommended.

10 luglio 2024
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Thanks for your kind feedback Dan and it’s been a pleasure working with you

Valutata 1 stelle su 5

Not received my order and have been…

Not received my order and have been given zero updated. I have chased but nothing. Reporting the transaction to my credit company.

7 giugno 2024
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Risposta di Hairmedicsuk

Update from hair medics U.K. 15/08/2024

We had no correspondence from anyone called Anon and we had no dispute from our bank about a missing order. We can confirm this review is fraudulent.

Dear Anon,

We have no record of your order on our system.

Please send us your order number and full name to our email address

Info@hairmedicsuk.com and we will be more than happy to assist you with this.

Regards

Hair medics U.K.

Valutata 5 stelle su 5

Hair transplant

Recently I went to have a hair transplant by dr.shaw at hair medics Lewes. The whole experience from start to finish has been fantastic and the procedure was painless.

I’m nearly two weeks post procedure and the healing process has been fine following the guide given by dr.shaw on completion of the transplant. Can’t wait to see the results.

Thanks hair medics lewes.

13 giugno 2024
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Thanks for the kind words Rob 😊

Valutata 5 stelle su 5

Love their online products

Love their online products! They've been helping with my hair thinning for a couple of years now, and I've seen a big improvement. My hair feels more voluminous, and I'm more confident without daily stress. Highly recommend!

13 maggio 2024
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Valutata 5 stelle su 5

For the past 3 years

For the past 3 years, I’ve been struggling with hair thinning, but then I stumbled upon Hair Medics UK's Instagram page. Purchasing their products has truly been a game-changer for me. The results have been remarkable; my hair feels thicker and healthier with each passing day. I use their products faithfully every day, and the difference is noticeable. I couldn't be happier with the progress I've seen, and I recommend this brand to anyone dealing with hair loss!👍

4 dicembre 2023
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Valutata 5 stelle su 5

Recommend

I've always had long, thick hair, but lately, I've been searching for products to prevent hair loss. I frequently wear my hair in a ponytail and started noticing more hair falling out while brushing since last year. That’s when I decided to try out this brand, and I’m so pleased with the results. It works really well, and I couldn't be happier. My advice is to stay consistent and incorporate it into your daily routine, just like you do with skincare. You'll definitely see the results :)

29 maggio 2024
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Hi Mari, We are delighted that you have found satisfaction from using our products and services

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