Grubswarehouse Recensioni 

Boots so heavy it's like having 2 bricks tied to your feet, hard to get on and off but yet when on foot bed too big so lots of movement, couldn't walk any distance in these wellies, will give to charity shop after seeing these customer reviews so I don't suffer any further stress.

I have had my Grub boots for 6 weeks and the seam at the back has split, just trying to get an answer from the supplier now, but reading the reviews I’m not holding out much hope for the next pair, which is a shame as they were lovely warm and comfortable to walk in.

Frankly, with the terrible customer service, they don't deserve one star.
Never again.

If you enjoy having wet and cold feet, then these wellies are perfect for you! If not, go elsewhere - brand new pair of Grubs Frostline wellies heavily leaking on their first use. Not what I expected from a £75 pair of wellies; or maybe I should have if I'd bothered to read trust pilots reviews first.

In response to my complaint, Grubs refunded the boots, however instead of returning them for inspection they just requested that I cut the logos off...says it all really. Don't waste your time/money....

On to my second replacement pair as the other two were leaking right boot only the second replacement pair have the same problem absolutely rubbish would never buy this brand again

Same problems with Grubs Fenland 5 boots ...I sent my first pair back as the sole came away from the upper after 6 months of light use. Grubs sent a replacement pair which both cracked at the heels within 6 months and now let water in. Really disappointed as they are comfy, warm and grippy...

Bought my boots on the 22nd Dec and they are leaking, I will be taking them back tomorrow and getting a different brand after reading all these reviews.6

Poor quality for premium price.
My boots cracked after using fewer than 20 times on very short dog walks.
Expect £70 boots to last a lifetime.
Wish I'd read the reviews here first.
Buy another brand!

Grubs tideline boots. Split and leaking in 6 months with moderate dog walking, not every day! Customer service suggested that ‘they were told’ that xxx product could seal the leak! £70 for a rubbish product and rubbish customer service. Go elsewhere!

Bought the Grub Tideline boots... have worn them twice, on the 3rd time of wearing them,i got 20yards from home and one of the heels was making a noise, and it feels like the heel has collapsed inside making the boot very uncomfortable. I've only had them 8days. So the boot itself gets a 1 star.
I havent worn boots since the frogfaces of 87, this was first pair since being a child... my wife kept telling me over the years to buy wellies.. 1st pair in 36yrs and they failed after a week...

The supplier I'm dealing with gets 5stars as they've exchanged them straight away, even without a receipt.

Poor quality, rubber has cracked in multiple places in less than a year. Didn’t bother trying to claim under warranty as didn’t keep the receipt and their warranty small print looks impossible to claim under. Will vote with my feet (pun intended) and go elsewhere next time.

wish id read these reviews before purchasing a pair! ive had them since October last year - but only started wearing them after christams then stored away for most of the summer months, along with other boots are are still ok. They been getting used for 3 month and they are literally disintegrating. i cant return or get a refund from Go Outdoors as they over a 1year old and Grubs are not interested in engaging into there badly made product. i couldnt fault the fit and the warmth of there boots but they are defo not designed to be used as an every day wellington!

Absolutely the worst quality of boots and worst customer service. Bought 2 pairs, for me and the wife and within 4 months a heathy crack opened up. Grub advised to return them to the place of purchase (with no apology) which I did. 3 months later another crack appeared in my replacement boots and they also started to let water in at the membrane lower calf. My wife's boots also started to let water in as they started come apart. Now my mother in laws frostline boots have started to leak and she has barely used them at all. Utter Disgrace. Grub boots were not interested at all as by this pointitvwas over the 12 month warranty. Oh and if you try and pop any photos of said cracked boots on their Facebook or Instagram pages if will deleted pretty dam quick. My Le Chameau boots are much better quality.

I like my original Frostline boots were very comfortable, however they had a major leak within 3 months. (the sole/tread came apart). Due to a closed retail outlet it took 6 months to get replacements. Unfortunately the replacements also leaked within 4 months. I raised this with Grubs customer service, who stuck to "the 12 months warranty via the retailer". Poor service. I expected more.

Grubs Fenline II 5.0 - Didn't last 12 months before they cracked on the back of the heel and let water in. I didn't initially realise where the water was getting in until the holes got bigger, however this was just over the 12 months. What did Grubs say? "12 month limited warranty"

I bought some Le Chameau as replacements. I'd never buy from Grubs ever again, worst customer service ever. Shame on them for selling such a poor quality product.

Bought a pair of wellies off Grubs as a pair of knockaround wellies (I use Aigle’s for other stuff).
Great price, very fast delivery and everything good 👍🏼

Do not purchase Wellington boots from Grubs.
My wife’s right boot split with crazing all around the split. I sent Grubs some photos, they told me they had excess use, had not been looked after and were probably stored incorrectly. These were expensive, over £80 and failed in less than a year. I would expect £20 wellies to last 2 or 3 years, but when you spend £80, I expected these to last 4 or 5 years.
The boots are made from poor quality material which failed in a relatively short time and when they failed Grubs use every low life trick to avoid their obligations.
Once more, when I chose to write this review, I can now see so many similar instances from other customers.
Failing products and poor customer service, please do not waste your money on Grubs boots, they do not meet the standard or expectation of the price tag.

Bought my boots at the end of last winter which I wore for a month before the weather was too warm for them. Started wearing them again in November, only light use like the odd dog walk and cleaning out my chickens, and by January I stood in a puddle and got a wet foot. The rubber is coming away from the neoprene on both boots. I requested a replacement within the 12 month warranty and it was refused. Awful quality boots for the price and awful customer service.

Poor quality boots that started to leak after 14 months of very light use and even poorer customer service. Customer service admitted there was a fault but as it was outside of their 12 month warranty, there was nothing they could do. I at least expected a repair maybe or even part payment towards a new pair. Nothing, they wouldn't even reply to my follow up email asking if they should be backing up all their website claims of quality. Bear in mind, these are not cheap wellies, and after all that's all they are, wellies.

I have a problem thats developed on the Grubs wellies I purchased from totally wellies .
I have attached pics.
Its on the right hand boot only where the rubber appears to be cracking.
The boots are only used for casual dog walking as and when needed and have not had a lot of use.
They have not been anywhere that could have contaminated or damaged them i.e. petrol or solvents.
Just grass areas and the beach etc.
They have not been damaged by force etc, you can see that around the area there is more cracking appearing.
I just think for what should have been a £70 quality item the defect should not have occured.

Look forward to your response