Groundedfeet Recensioni 

Waited two weeks for a product, even though it says local uk shipping. This item is straight from
China and an absolute rip off!
Contacted the company with no reply, and still no products.
Contacting my bank to see how I can cancel.
Why doesn’t the gov close down these fake rip off sites.

Avoid at all costs, I thought they were based in UK they are in China
Item did not get delivered
Tried emailing but no real reply
Have asked for refund with no response

Absolutely furious. Purchased quickly online (1st mistake) believing this was a UK company (.co.uk domain & UK contact number/address) but after purchase, the tracking showed item was coming from China.

The items were a poor fit & dubious quality but as the items arrived late & I was leaving the country for 3 months, I didn't have the time to complain. I am furious that foreign based companies can trick clients into thinking they are UK based as return cost is usually more than the cost of the item. I believe this is fraudulent and shouldn't be allowed.

Order GF030522332809

After ordering a pair of shoes they didn't arrive. I emailed asking to cancel the order and to have a refund then suddenly the shoes were dispatched. On arrival they were faulty and didn't fit. I emailed and messaged via the website asking to return them and for a refund but they never reply. I've contacted them multiple times now. Terrible company, do not use.

Very long delivery time to start with, dreadful practically non existent communication when I needed to return them. Empty threats on their website claiming you must get prior permission to return anything or processing the refund can be significantly delayed but when they eventually responded to my email the returns address is the warehouse in east London written on the website so there was no need to wait to hear back from them and now I’ve tracked it back to them and been emailing again to request my refund but still no response.
I have since received my refund but their communication has been terrible throughout and although the shoes were cheap at £34.99 they were not terribly attractive hence my request to return.

Scam, scam, SCAM!
Beware!

THIS COMPANY IS A SCAM! PLEASE READ.
I ordered a pair of Grounded Feet shoes plus insoles which never arrived. I have checked this company out at Companies House by searching the address 8 Skipsy Avenue E6 6HW. A number of companies have traded under that address for a short time then dissolved. The two current active companes are: Richard the Plumber and Heated Clothing. It would appear that Abdul Subhan answered the number when the plumbing business was phoned. The 5 star review for Grounded Shoes is also from someone called Abdul! I have informed my bank and had to accept the loss of £44.95.

I fell for a slick marketing scam. They source cheap, unbranded shoes and sell them via a professional looking website. The shoes arrived unboxed, stuffed into a plastic bag and carry no logo.

Avoid.

Grounded feet are a scam company, quick to take your money but do not deliver the shoes. What a waste of money. When I rand they couldn't take my call.

Scammers.
They lure you with their website and once you’ve made a purchase that’s their game

I logged a dispute after the so called six day for free UK delivery with my Bank, reporting it as a non delivery of goods. My parcel has been in transit since the 25th of August. I also blocked them on my banking app.

No reply to any emails and calls go unanswered. Do not wate your time trying to purchase anything through their website. Rather pay more and get legitimate goods.

Slow delivery. Shambolic products causing blisters and painful feet. Complete lack of afterservice with no response to phone msgs or emails. DO NOT USE!!!??
11th Sep 2026, I had email from Trustpilot with fw msg from the seller asking me to get in touch. I emailed address supplied by Trustpilot and was informed my msg was UNDELIVERABLE. WHAT A SHAM!
15th October 2026: Have tried calling and sent email to addresstbat didn't just bounce back. Not an iota by return. UTTER SHAM!

Beware, they are not trading from the uk. They are not registered with Companies House and the shipment will come from China ( ie they are drop-shipping). I will update if and when I receive the shoes. They have not responded to 2 messages I have sent and cannot get through on their telephone line. Their website looks good and provides helpful advice…. Do not be drawn in.

Website looks v professional and claims to be uk based with goods arriving quickly.
Goods took ages to come, wrapped in a black plastic bag,no box, nothing. Came from China. Cheap and flimsy, could have got better off Temu for a fraction of the price
No reply to messages sent either
Stay away :-(

I ordered a size 9.5. After complaining about a lengthy wait, eventually the delivery arrived: a size 4.5!
I have phoned and emailed numerous times requesting either a refund or replacement but the phone is never answered and there are no replies to my emails.
I would strongly advise anyone not to buy from Groundedfeet and will report them to the Trading Standards Authority.

Size is smaller than any other size 9 uk I have had, width is also extremely narrow somuch it's painful to walk in them. The material and sole are not bad but I won't be waring them

Quality of the shoes is not as good for the price they ask.
Unfortunately size was on the small side for both my childrens. No replay when emailed the for returning or changing the shoes with bigger ones.
Avoid.

Everything felt like scam. Gives an impression of them having stock and then after purchase revieals they do drop shipping.
The item reached several days after their claimed delivery date. Even after sending multiple emails to cancel the order, they only responded with an email saying they would send a return label shortly, after the shoes were delivered.
Feels decieved and scammed.

Dropshipper claiming UK stock, just has awful items sent by temu which you could buy for 1/4 of the price. No delivery communitcations, no replies, nothing. DO NOT SHOP HERE!