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Gratsi Wine Recensioni 413

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TrustScore 4.5 su 5

4,3

Enoteca
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Why did I even considered giving this compnay another chance? I ordered two boxes of wine, never received it. Contacted UPS who did not take a picture and the signature is not me (or anyone who... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Delivered faster than expected, had it delivered to an UPS store down the road so it was easy to pick up, love the taste of the Red Merlot. Plan on ordering one for my next door neighbor who's helped... Leggi di più

Valutata 5 stelle su 5

We have loved our experience with Gratsi!! The customer service is amazing! Questions, inquiries and updates are always welcomed and answers sent promptly !! Also the wines are all sugar free...th... Leggi di più

Valutata 5 stelle su 5

The search for the perfect guilt-free wine is over! Organic, zero added sugar, no headaches, and delivered to my door. It’s light, delicious, and clean. If you want to enjoy wine while sticking to yo... Leggi di più

Dettagli dell'azienda

  1. Enoteca
  2. Cantina
  3. Club enologico
  4. Importatore e grossista di vini
  5. Azienda vinicola

Scritti dall'azienda

Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down. We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments. But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones. We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program. Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.

Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

413 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 35% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più
Valutata 5 stelle su 5

Gratzi Customer Support was exceptional!!

Gratzi Customer Support was exceptional. The response to my inquiry, and all further communications was prompt and thorough. They also offered me 2 options to resolve my concern, and both were reasonable and offered value. Problem solved all within an hour (max). I couldn't be more pleased. Above and Beyond! Well done, Gratzi Customer Support!!

6 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

This wine for the money can't be beat

This wine for the money can't be beat. I prefer dry red. This one is smooth and full bodied enough. It's my everyday wine and would happily serve it to guests.
The customer service is the Best!
The only problem we've had was occasional delay because of weather.

2 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

3-16-26 ordered

3-16-26 ordered
No wine have sent 5 emails
No response
No phone number have cancelled and asked for a refund
What now
No stars at all will never do business again whom to file a complaint for fraudulent actions?

31 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Thankful for your help.

I’m thankful for your help in understanding the shipment delay. No discount (10%) is necessary. No one can control the weather. I very much understand. Thank you again.
Respectfully ,
Larry Tallon

1 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

The whole point of recurring shipments…

The whole point of recurring shipments is to provide the customer with a product in a timely manner with no lapse in said product. Auto draft on 3/15 and it is 4/1 and still hasn't shipped. This would only be my third shipment -- the first two were timely. Contacted support and they did offer a 10% discount and stated would be shipping shortly. Two weeks later and nada. So cancelling completely as have purchased another product elsewhere.

1 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Gratsi Team is Superb!

The Gratsi team has always been helpful, fast in response to emails, and SUPER fair in making sure that shipments arrive on time. The wine is EXCELLENT. Thank you, Gratsi team!!

30 marzo 2026
Non scritta su invito
Valutata 3 stelle su 5

Although I had delayed shipment

Although I had delayed shipment, once I received the wine it was delicious, and I received a full refund. That was completely unexpected , I appreciate the company acknowledging the complication and trying so hard to rectify it. I will be ordering wine again. And I will recommend this company , customer service went above and beyond and they have an excellent product

30 marzo 2026
Non scritta su invito
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Risposta di Gratsi Wine

Thank you so much for your kind words! We’re thrilled to hear you enjoyed the wine and that our team was able to make things right. We always aim to go above and beyond for our customers, and it’s wonderful to know that effort made a difference. We truly appreciate your support and recommendation, and we can’t wait to have you enjoy more Gratsi wine in the future!

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