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Gratsi Wine Recensioni 413

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TrustScore 4.5 su 5

4,3

Enoteca
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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Why did I even considered giving this compnay another chance? I ordered two boxes of wine, never received it. Contacted UPS who did not take a picture and the signature is not me (or anyone who... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Delivered faster than expected, had it delivered to an UPS store down the road so it was easy to pick up, love the taste of the Red Merlot. Plan on ordering one for my next door neighbor who's helped... Leggi di più

Valutata 5 stelle su 5

We have loved our experience with Gratsi!! The customer service is amazing! Questions, inquiries and updates are always welcomed and answers sent promptly !! Also the wines are all sugar free...th... Leggi di più

Valutata 5 stelle su 5

The search for the perfect guilt-free wine is over! Organic, zero added sugar, no headaches, and delivered to my door. It’s light, delicious, and clean. If you want to enjoy wine while sticking to yo... Leggi di più

Dettagli dell'azienda

  1. Enoteca
  2. Cantina
  3. Club enologico
  4. Importatore e grossista di vini
  5. Azienda vinicola

Scritti dall'azienda

Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down. We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments. But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones. We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program. Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.

Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

413 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 35% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più
Valutata 5 stelle su 5

I had a great experience with this…

I had a great experience with this company. They responded to my emails quickly and handled my issue without any hassle. The team was very helpful throughout the process and made sure my corrected order was shipped out promptly. I really appreciated how easy they made everything—excellent customer service all around.

5 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Awesome!

Awesome!! Quick response. Helpful in every area. Took care of my need. Quick!! Professional!! I’ve only had the best customer service at Gratsi!!

3 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Very vague answer

Very vague answer, if I order on Thursday, you should be working with UPS to get a a delivery date ( at least the day of the week), since I need to be home to sign for this, I need at least the day it will arrive based on when I ordered!

30 aprile 2026
Non scritta su invito
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Risposta di Gratsi Wine

Hi there, thank you for sharing your feedback. We completely understand the frustration here. Since an adult signature is federally required for wine deliveries, knowing when to expect your package is important, and we know needing to plan around being home can be inconvenient.

While we wish we could provide exact delivery dates at checkout, shipping timelines can vary based on carrier routing and processing, so we’re unfortunately unable to guarantee specific delivery dates in advance. Most orders are delivered within approximately 3 business days after shipping, and once your order is processed, tracking information is generated within 24 hours with an estimated delivery date provided by the carrier.

Since The adult signature requirement is a federally mandated policy for alcohol shipments, it’s not something we’re able to bypass. To help make things easier, we do offer free delivery and pickup to UPS Access Point locations, as listed on website. This allows you to pick up your wine on your own schedule rather than waiting at home. Many pickup locations offer extended hours and are often open seven days a week, and packages are held for up to five business days after delivery.

We appreciate you sharing this feedback as we’re always looking for ways to improve the experience and set clearer expectations for our customers. Cheers!

Valutata 4 stelle su 5

This is a good wine

This is a good wine. There's a lot in the box and we'll worth it but to be honest I still feel everything I do with a regular bottle of wine. With this wine your not supose to get the head aches or hang over but it wasnt the case with me. I can only have 2 glasses then I feel very lethargic.

24 aprile 2026
Non scritta su invito
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Risposta di Gratsi Wine

Hi there, thank you for sharing your experience! We’re so glad to hear you enjoyed the wine and felt it was a great value , that means a lot to us.

We’re sorry to hear it didn’t fully match your expectations when it came to how you felt afterward. While many customers find they feel better drinking cleaner, lower-intervention wines, everyone’s body responds differently. Factors like hydration, individual sensitivities to alcohol or tannins, and even how quickly you drink can all play a role.

One thing we’ve noticed is that serving sizes can sometimes be a little deceiving when pouring. A standard serving is 5 oz, but depending on the glass and pour style, what feels like two glasses can occasionally end up being a bit more than expected. Little factors like that can sometimes have a bigger impact than we realize, and everyone’s experience can vary.

Valutata 5 stelle su 5

Best wine from a box I have ever had…

Best wine from a box I have ever had the pleasure to indulge. Nice smooth taste, very mellow (Red) and great value for the price.
Can't believe it can be so good and NO sugar!
Company also has exceptional customer service.

22 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

The best wine and customer service…

The best wine and customer service ever! Over time I have contacted their customer service twice. Both times this company has gone above and beyond answering my questions. They stopped shipping to Michigan due to a changing Michigan regulation, rest assure if/when they can ship to Michigan I’ll be ordering. I already miss their wine. 🍷

20 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

I understand the shipping regulations…

I understand the shipping regulations problem, but the first part of my question was, “why was I asked about not ordering wine when I just received wine last week?
The wine is great! 2 shipments so far, and will continue with subscription.

17 aprile 2026
Non scritta su invito

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