I contacted Grandisson to arrange an annual gas fire service. They were able to give me a date and time which was convenient for me. Byron, the service engineer arrived at the specified time. He was... Leggi di più
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Very good advice when choosing the fireplace and when grandissons came into our home. The installation went very smoothly. Useful tips on how to use the the fireplace and how to look after it. A ver... Leggi di più
We have been looking to replace our existing electric fireplace fire (inherited when we moved house), and replace with a gas fire. We visited Grandisson show room, and the staff member was most helpf... Leggi di più
We recently had both our gas fire and our boiler serviced. Byron did an excellent job. He was very thorough, professional and friendly throughout. And its reassuring to know that Matt and Mark are... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The South West's Largest Fire, Fireplace and Stove Showroom. HETAS and Gas Safe Registered. Supplying and fitting Gas, Electric and Woodburning Fires and Stoves. All of which can be complimented with a vast selection of Wood, Marble, Stone and Granite Fireplaces. Traditional designs through to ultra modern hole in the wall and ceiling hung centerpieces. Large showrooms in Ottery St Mary offering friendly knowledgable advice from highly experienced and qualified staff. Woodburning Stoves from Charnwood, Stovax, Parkray, Hunter, Di Lusso, Termatech, Nordpeis, Varde Ovne, Yeoman and many more. Gas Fires from Gazco, Wildfire and Kinder. Electric Fires from Kalfire, Dimplex, Gazco, Onxy, Charlton and Jenerick, Flamerite and Dru. Fireplaces from Focus Fireplaces, Feature Marble, Wyvern Fireplaces, Montpellier Marble, Newman Fireplaces, FDC, Capital Fireplaces. Bespoke Custom Fireplaces a speciality in all materials and styles. All Gas Safe and HETAS engineers are fully employed, highly skilled and experienced. Surveys undertaken following product choice and showroom estimate. Covering Exeter and East Devon and all areas within 30 miles of Ottery St Mary.
Informazioni di contatto
26-28 Finnimore Ind Est, EX11 1NR, Ottery St Mary, Regno Unito
- 01404 812876
- sales@grandisson.info
- grandisson.info
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Polite and very helpful
Excellent service
A excellent experience from choosing a fire to installation, staff are professional and friendly.
Efficient and friendly staff!
Efficient work
The gentleman arrived a little early, which suited me well. Shoes off, protection down, all done without fuss and everything clean and tidy at the end.
Great service as always, and it means another year of our stove running efficiently and safely
Great service as always.
Engineer arrived on time
Engineer arrived on time.
Worked completed and cleaned up very well afterwards.
1st September 2025
1st September 2025
Prompt on date and time specified. Well equipped resulting in a clean and tidy service.
Well done.
Full marks chaps, thank you
Staff very polite no and arrived on time. Job done with respect for our home and no fuss. Also answered a query I had regarding our son's wood burner, which I found to be very helpful.
Clean and tidy work,no time wasting.
Clean and tidy work,no time wasting.
Would recommend
Always great service at a reasonable…
Always great service at a reasonable price. Wouldn’t want to go anywhere else for boiler servicing.
Reliable and helpful
Byron arrived on time, as he always does and I know I can trust him to efficiently carry out the boiler service
First class service early for…GAS FIRE SERVICE
First class service early for appointment
Very clean at working
Very easy to book and pay
Very proficient service by very…
Very proficient service by very personable, efficient and excellent engineer (Byron Day). Appointment was as scheduled and work was carried out with care and pains were taken to keep environment of gas fire tidy and clean.
Gas Fire Annual Service
Had my gas fire's annual service and, as always, Byron was prompt and very cheery. As usual he did an excellent job and left my fire looking brand new again.
Professional, knowledgeable, responsive
Knowledgeable, responsive and genuinely friendly customer service throughout regarding our boiler.
Great choice of fireplaces
Good range across all types of fireplace. Knowledgeable and willing to discuss options.
Fitting went well with polite workmen.
Efficient log burner service
The service of our log burner was easy to organise and they arrived promptly as agreed. Friendly and efficient service as always. Would recommend.
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