Straight forward quotation process, easy to understand materials. Delivery was on time and easy to schedule, off loaded with a three tonne digger and straps. Commissioing included was awesome for me... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Despatched promptly. Website easy, courier texted to arrange delivery and delivered when they said they would. One butt wrapped in cardboard with minimal plastic- one more Ricky shape wrapped in bale... Leggi di più
We purchased a filtration system through their website and then found out that it might not be suitable for what we needed so I called them up and spoke to one of their advisers who confirmed this aft... Leggi di più
After the recent storm our water butt lid had smashed, i tried to replace this locally at B&Q who "couldn't" sell the lid separately to the butt, [even though that's how they display them] So i took t... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Graf UK is the UK's fastest growing supplier of sustainable water management systems. We first started out as a specialist supplier of rainwater harvesting systems. Over the years as our knowledge and experience has grown, we have grown our product range which now includes stormwater attenuation & soakaway tanks, sewage treatment plants, septic tanks & cesspools, water butts and composters. We offer the full package of design, supply, installation, commissioning & maintenance to all of our customers whether that's for one-off private builds, to multiple-plot developments for housing associations, to commercial industrial units. In addition to our office in Banbury, Oxfordshire we have branches in Glasgow, Scotland and Galway.
Informazioni di contatto
Regen House, OX16 1RH, Banbury, Regno Unito
- 01608 661500
- info@grafuk.co.uk
- grafuk.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Debra and the team at Graf are always…
Debra and the team at Graf are always helpful and proactive, and always accomodating when we have site issues that need to be overcome.
Excellent service
Bought a compost bin from Garantia, very happy with the product. Had a minor problem and sought advice from the company. Reply within hours, problem solved in a day. Exemplary, faultless service
Amazing customer service which can not be beaten!
I have been working with Graf UK for some time now over numerous projects. I have mainly spoken with Debs, who always provides amazing service. Always friendly on the phone and nothing is too much trouble for her. I completely trust the process when I am speaking with Debs (and her other colleagues too!). I can not speak highly enough of them! From start to finish they provide a very friendly and professional service. Their knowledge has proved invaluable when offering a product and installation service to the end user. The communication and technical guidance Graf provides sets them apart from others in the industry. A great company that I will continue to use.
5* in all areas
Prompt reliable service!
Prompt reliable service!! placed an order on Tuesday whole order arrived on Friday.
I always receive great service from…
I always receive great service from Graf, they are very thorough on how they conduct themselves.
When I purchased my large water butt…
When I purchased my large water butt and connected to the rain water down pipe it didn't collect water.
You imagine after spending £s for it not to work how frustrated i was.
After contacting the company and talking to them they sent me a replacement diverter. Once I replaced the old item everything worked well. Now thats what I call service, well done
Good company
Very helpful staff who dealt with my requests. Order was delivered very quickly and exactly what I wanted. Thankyou
Great people to deal with
Great people to deal with - friendly, knowledgeable and go above and beyond. Product range is one of the best on the market and with good innovation across the range.
Great Service
Really positive reaction to my request - needed a replacement lid for my water butt (which is pretty old) and this was supplied very quickly and at no cost - what more could I have asked for. In this day and age above nd beyond.
Best service ever
Best service ever!
Ordered some items to finish the refurbishment of my drive and was short by one strip of edging. I didn’t need a full pack so thought I would be a bit cheeky and ask if I could purchase just one strip. I sent an email and was surprised, and delighted, to receive a package, within a few days, with the one strip sent FOC. Happy Days!
Thank you Flavia!
I am extremely grateful for the support Flavia has offered. She consistently goes the extra mile in aiding both myself and the drainage team, demonstrating a profound commitment to ensuring our success. Thank you for your invaluable technical advice; I appreciate your continued support.
All at Graf UK are exceptional at…
All at Graf UK are exceptional at delivering quality and innovative products with care and friendliness in mind. Big shout to Debs.
I have always used Graf
I have always used Graf, Debra provides a great service internally and along with her team i am yet to experience any problems and i have been using for around 10 years. If i have any queries Debra along with her team are always there to help, Have recommended Graf to others and my site always prefer to use there system, and that's largely down to Debra and her team.
Excellent Service :)
I send all of my attenuation enquiries to Debs at Graf UK. She is absolutely brilliant, always friendly, happy to help and turns around the quotes for when they are required. On top of that every job they have carried out for us has gone really well and would highly recommend.
The company and its people are a pleasure to work with
The company and its people are fantastic. Very helpful staff. In a demanding industry where timeframes are always tight, Graf and Cheryl in particular always ensure quotes are back very quickly and always efficiently. One of our favourite suppliers to deal with, and we've had a fantastic working relationship for many, many years now. Our go to attenuation and waste water supplier
First Class Supplier Srvice
Pleasure to deal with Neville and Michael. Excellent Service, Speedy Response to Enquiries and always give the most information to support quotations when requested.
Graf service
Ewan and Flavia at Graf always provide us with excellent service. We are always kept up to as to when our orders will be in.
Flavia Graf UK
I recently approached Flavia at Graf UK asking them to supply a warning light for a One2clean treatment plant we were in the process of installing for a customer. She organised immediate couriered delivery and Graf UK technical back up enabling our ability to meet our installation deadline. I highly recommend using this company.
Neville White has been really helpful…
Neville White has been really helpful as our account manager when we buy sewage treatment plants from Graff UK. He knows a lot, answers quickly, and makes the buying process easy. We're happy working with him and would recommend him to others.
Mark was really helpful and answered…
Mark was really helpful and answered the queries raised promptly
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