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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I’ve been absolutely loving my Apple Watch case from Golden Concept, especially the Golden Concept RSTR 3 model. I wear it all the time — during work, when going out, and even while sleeping. It’s b... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Ik kocht 3 overhemden bij deze winkel bestelnummer L3004. Op 15 maart deed ik deze bestelling. 23 maart kreeg ik de bevestiging 20 april werd het pakketje bezorgt. Een klein pakketje waar de over... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

เป็นแบรนด์ที่หรูหรา ดีไซน์ทุกอย่างออกมาดีมาก ไม่เคยทิ้งความเป็นเอกลักษณ์ตั้งแต่รุ่นแรกของแบรนด์ งานเรียบร้อยเนียนคมมาตลอด ออกแบบอะไรออกมาก็สวยไปหมดชอบมากๆ ราคาก็ตามคุณภาพและวัสดุครับ รู้สึกว่าราคาสูง... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I got the MagneticShield from Golden Concept, and I’m really impressed. It feels solid, looks sleek, and the magnetic attachment works perfectly – super stable and easy to use. Delivery was fast, ev... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Artigiano di gioielli

Scritti dall'azienda

Golden Concept creates the world's most luxurious and desirable iPhones- and accessories. Always free express shipping and door-to-door service.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

83 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I’ve been absolutely loving my Apple…

I’ve been absolutely loving my Apple Watch case from Golden Concept, especially the Golden Concept RSTR 3 model. I wear it all the time — during work, when going out, and even while sleeping. It’s become part of my everyday style.

I recently got an extra white strap for it, and it makes the whole look even cleaner and more luxurious. Honestly, this has become one of my favorite accessories ever 🤍⌚️

10 maggio 2026
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Risposta di Golden Concept

Dear Siranart
Thank you so much for your wonderful review 🤍

We are truly happy to hear that your RSTR III has become your everyday style.
We are so grateful for your kind words and for choosing Golden Concept. Enjoy your watch case, and thank you again for sharing your experience with us.

Valutata 1 stelle su 5

Ik kocht 3 overhemden bij deze winkel …

Ik kocht 3 overhemden bij deze winkel bestelnummer L3004. Op 15 maart deed ik deze bestelling. 23 maart kreeg ik de bevestiging 20 april werd het pakketje bezorgt. Een klein pakketje waar de overhemden helemaal verfrommeld in zaten. Ik trok van de kwaliteit van de overhemden. Natuurlijk heb ik de drie overhemden eerste gestreken. Daarbij zag en rook ik dat er 1 overhemd was gedragen. De foto's op de site tonen veel meer kwaliteit dan de overhemden die ik thuisgestuurd kreeg.

21 aprile 2026
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Risposta di Golden Concept

Beste Adrie,
Hartelijk dank voor uw beoordeling.

Het lijkt erop dat uw bestelling is geplaatst bij een ander bedrijf genaamd “Golden Luxury Concept”, dat geen enkele relatie met ons heeft. Wij zijn Golden Concept uit Zweden en wij verkopen hoesjes en covers voor Apple-producten.

Uw beoordeling is helaas per ongeluk op onze Trustpilot-pagina geplaatst, wat onze reputatie schaadt. Daarom willen wij u vriendelijk vragen om uw beoordeling van onze pagina te verwijderen.

Als u een beoordeling wilt plaatsen over het bedrijf waar u daadwerkelijk heeft besteld, kunt u dat doen via de volgende link:
https://www.trustpilot.com/review/goldenluxuryconcept.com

Wij raden u ook aan om het probleem bij Shopify te melden via onderstaande link, zodat zij het kunnen onderzoeken en u kunnen helpen uw geld terug te krijgen:
https://www.shopify.com/legal/tools/report-an-issue/order-issue

Als u contact met ons wilt opnemen, kunt u ons gerust bellen op +467000555666 of een e-mail sturen naar info@goldenconcept.com
Wij helpen u graag om uw geld van hen terug te krijgen.

Daarnaast willen wij u graag een klein geschenk uit onze eigen collectie aanbieden, zodat u zelf de kwaliteit van onze producten kunt ervaren en kennis kunt maken met Golden Concept Sweden.
Wij verkopen uitsluitend onze eigen producten en geen producten van andere merken.


Met vriendelijke groet,
Golden Concept
--------------------------
Dear Adrie,
Thank you for your review.
It appears that your order was placed with another company called “Golden Luxury Concept”, which has no connection with us. We are Golden Concept from Sweden, and we sell Apple product covers and cases.
Unfortunately, your review seems to have been posted on our Trustpilot page by mistake, and it is harming our reputation. We kindly ask you to please remove your review from our page.
If you would like to leave a review about the company you actually ordered from, you can do so at the following link:
https://www.trustpilot.com/review/goldenluxuryconcept.com
We also recommend that you report the issue to Shopify using the link below, so they can investigate and help you recover your money:
https://www.shopify.com/legal/tools/report-an-issue/order-issue
Kind regards,
Golden Concept

Valutata 1 stelle su 5

Heb na een maand nog niet me horloge…

Heb na een maand nog niet me horloge binnen. Hij is nieteens verstuurd maar wel betaald . Gekocht op 5 Feb en nog niks

2 marzo 2026
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Risposta di Golden Concept

Beste Willem,
Hi
Hartelijk dank voor uw beoordeling.

Het lijkt erop dat uw bestelling is geplaatst bij een ander bedrijf genaamd “Golden Luxury Concept”, dat geen enkele relatie met ons heeft. Wij zijn Golden Concept uit Zweden en wij verkopen hoesjes en covers voor Apple-producten.

Uw beoordeling is helaas per ongeluk op onze Trustpilot-pagina geplaatst, wat onze reputatie schaadt. Daarom willen wij u vriendelijk vragen om uw beoordeling van onze pagina te verwijderen.

Als u een beoordeling wilt plaatsen over het bedrijf waar u daadwerkelijk heeft besteld, kunt u dat doen via de volgende link:
https://www.trustpilot.com/review/goldenluxuryconcept.com

Wij raden u ook aan om het probleem bij Shopify te melden via onderstaande link, zodat zij het kunnen onderzoeken en u kunnen helpen uw geld terug te krijgen:
https://www.shopify.com/legal/tools/report-an-issue/order-issue

Als u contact met ons wilt opnemen, kunt u ons gerust bellen op +467000555666 of een e-mail sturen naar info@goldenconcept.com
Wij helpen u graag om uw geld van hen terug te krijgen.

Daarnaast willen wij u graag een klein geschenk uit onze eigen collectie aanbieden, zodat u zelf de kwaliteit van onze producten kunt ervaren en kennis kunt maken met Golden Concept Sweden.
Wij verkopen uitsluitend onze eigen producten en geen producten van andere merken.

Met vriendelijke groet,
Golden Concept
----------------------------
Dear Willem,
Thank you for your review.
It appears that your order was placed with another company called “Golden Luxury Concept”, which has no connection with us. We are Golden Concept from Sweden, and we sell Apple product covers and cases.
Unfortunately, your review seems to have been posted on our Trustpilot page by mistake, and it is harming our reputation. We kindly ask you to please remove your review from our page.
If you would like to leave a review about the company you actually ordered from, you can do so at the following link:
https://www.trustpilot.com/review/goldenluxuryconcept.com
We also recommend that you report the issue to Shopify using the link below, so they can investigate and help you recover your money:
https://www.shopify.com/legal/tools/report-an-issue/order-issue
Kind regards,
Golden Concept

Valutata 5 stelle su 5

Amazing quality and costumer service

Amazing quality and costumer service! I got my case shipped and delivered in one day! Im very pleased!🙏🏽🩶

14 gennaio 2026
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Risposta di Golden Concept

Dear Yana
Thank you so much for your wonderful review!
We’re truly happy to hear that you loved the quality of your case and our service:)
Your satisfaction means a great deal to us, and we sincerely appreciate your trust in Golden Concept.
We look forward to welcoming you back again very soon. ✨

Valutata 5 stelle su 5

True luxury is not only the product

True luxury is not only the product, but the service

I contacted Golden Concept regarding a strap that did not fit my watch case. The case was purchased in November 2023 and is still in exceptional condition, which truly reflects the high quality and craftsmanship of the brand.

What impressed me most was the service: I received a personal response within 30 minutes, even in the evening. The team immediately confirmed the issue and offered an outstanding solution — the correct strap was provided free of charge, I was allowed to keep the original one, and I only had to cover the shipping costs. Effortless, generous, and highly professional.

Everything about Golden Concept feels premium, right down to the smallest details. Even the packaging itself is a true “wow” experience, perfectly aligned with a high-end luxury brand.

This is exactly how a luxury brand should operate: flawless products, exceptional service, and real attention to the customer. I will without hesitation continue purchasing from Golden Concept in the future.

Highly recommended.

8 gennaio 2026
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Risposta di Golden Concept

Dear Vlaminck

Thank you so much for taking the time to share such a thoughtful and generous review.

We’re delighted to hear that both the product quality and the service experience met your expectations.

Knowing that you felt supported, valued, and confident in our solution means a great deal to our entire team.

Thank you for your trust, your loyalty, and your kind recommendation. It has been an absolute pleasure assisting you, and we truly look forward to welcoming you back to Golden Concept again in the future.

Warmest regards,
The Golden Concept Team

Valutata 5 stelle su 5

The team at Golden Concept was great

The team at Golden Concept was great! My husband’s watch band had broken and they replaced it quickly and with grace! They were out of stock and sent me the floor model, an exact replacement that was in perfect condition. I so appreciated the active communication and response!

19 dicembre 2025
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Risposta di Golden Concept

Dear Carrie,

Thank you so much for taking the time to share such a thoughtful review. It truly means a lot to all of us at Golden Concept.

We’re very happy to hear that we could assist you quickly and that the replacement met your expectations. Even when an item is out of stock, our goal is always to make sure our customers are taken care of without compromise, and we’re glad the solution worked perfectly for you.

Your kind words about our communication and service are deeply appreciated and motivate our team to continue delivering the best possible experience. Please don’t hesitate to reach out if we can ever assist you again—we’re always here to help.

Warm regards,
Golden Concept Team

Valutata 5 stelle su 5

I got the MagneticShield from Golden…

I got the MagneticShield from Golden Concept, and I’m really impressed. It feels solid, looks sleek, and the magnetic attachment works perfectly – super stable and easy to use. Delivery was fast, everything came well-packaged, and you can tell they really care about quality.
Honestly, it makes my phone look and feel premium, and I couldn’t be happier. Definitely a 5-star experience.

19 dicembre 2025
Non scritta su invito
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Risposta di Golden Concept

Dear Dan

Thank you so much for sharing such a wonderful review 🌟
We’re truly happy to hear that you’re enjoying the MagneticShield and that it met your expectations in both quality and design. Knowing that you appreciate the solid feel, sleek look, and magnetic functionality means a lot to our team, as every detail is carefully considered.

Thank you for your trust in Golden Concept.

Best Regards
Golden Concept Team

Valutata 5 stelle su 5

Best solve problem!

First of all, I would like to thank the company for such a high level of customer service. They truly satisfy the needs of clients in any controversial situation. They respond quickly and offer a solution in favor of the client. I ordered a watch strap and unfortunately it turned out to be a manufacturing defect and they were happy to send me a new strap or give me a refund. As a result, I can safely say that they are one of the few who really provide service at the level and through actions and not just words.

21 novembre 2025
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Risposta di Golden Concept

Dear Али
Thank you truly for your thoughtful review.
We are very grateful that you shared your experience with us.

We always do our best to support our customers in any situation, and it means a lot to hear that you felt taken care of. We’re simply glad we could help and offer a solution that made things right for you.

Thank you again for your trust and kindness — it really encourages us to keep improving every day.
We appreciate having you as part of the Golden Concept family.

Warm regards,
The Golden Concept Team

Valutata 5 stelle su 5

Golden Concept, great products and impressive service

Regular customer by Golden Concept for some years, I received last Friday the new ordered iPhone case. For once it did not suit perfectly. I contacted the after sales service at 12h30. At 15h30, feedback from the service: the wrong case was delivered. A new case was already on my way and all docs for returning the wrong delivery was annexed. Today on Monday I got the new one, suiting perfectly. Impressive. Golden Concept is not only selling exceptional products in amazing quality, they also offer a top service quality when (sometimes), an error happens. Hat’s up for the team.

17 novembre 2025
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Risposta di Golden Concept

Dera Eric
Thank you so much for your kind review and for being a loyal Golden Concept customer over the years. We truly appreciate your trust.

We’re very glad that you liked our service and that the replacement case fits perfectly. Even though mistakes can happen, our target is to do our best to take care of our customers and make things right as fast as possible.

Your thoughtful words mean a lot to us and to the whole team.❤️
Thank you again for taking the time to share your experience — it really motivates us.💫

Warm regards,
The Golden Concept Team

Valutata 5 stelle su 5

I love Golden Concept design and…

I love Golden Concept design and wonderful customer service and support.

12 novembre 2025
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Risposta di Golden Concept

Dear Clayton

Thank you so much for your kind words and support! 🌟
We’re truly delighted to hear that you love our designs and appreciate our customer service. Creating both exceptional products and an excellent experience for our customers is what drives us every day.

With gratitude,
The Golden Concept Team

Valutata 5 stelle su 5

It's a truly luxurious brand with…

It's a truly luxurious brand with impeccable design in every detail. They've never lost their distinctive identity since their very first collection. The craftsmanship is consistently flawless and refined. Everything they create is beautifully designed - I absolutely love it. The price reflects the quality and materials. It may seem high, but it's the kind of high that shows confidence in their craftsmanship - not overpriced, just right for what you get. Everything is exceptionally well-made, durable,

and elegantly designed.

12 novembre 2025
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Risposta di Golden Concept

Dear Pete

Thank you sincerely for your thoughtful and beautifully written review. ✨
We’re truly honored by your words and delighted to know that you value the craftsmanship, design, and timeless identity that define Golden Concept. Our mission has always been to create pieces that embody both elegance and endurance — your appreciation means the world to us.

With gratitude,
The Golden Concept Team

Valutata 5 stelle su 5
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Risposta di Golden Concept

Dear ยศวรัตม์

Thank you so much for your kind words! 🌟
We’re truly delighted to hear that you love your Golden Concept case and enjoy carrying it with you everywhere. Your satisfaction means the world to us.
ขอบคุณมากครับ/ค่ะ สำหรับคำชมและการสนับสนุน ❤️

Valutata 5 stelle su 5

The new design looks very beautiful

The new design looks very beautiful. I still insist on using Golden Concept products. I have used many products and have never been disappointed in the quality, care, and information provided. If anyone wants to try it, I recommend that you have at least one Golden Concept product to understand and get into this brand.

12 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

เป็นแบรนด์ที่หรูหรา…

เป็นแบรนด์ที่หรูหรา ดีไซน์ทุกอย่างออกมาดีมาก ไม่เคยทิ้งความเป็นเอกลักษณ์ตั้งแต่รุ่นแรกของแบรนด์ งานเรียบร้อยเนียนคมมาตลอด ออกแบบอะไรออกมาก็สวยไปหมดชอบมากๆ ราคาก็ตามคุณภาพและวัสดุครับ รู้สึกว่าราคาสูง แต่สูงแบบที่เขามั่นใจว่าคุณภาพของเขามาสมกับราคา ไม่ได้สูงมากจนเกินไป ทุกอย่างออกมาดีสุดๆ คุณดีมาก ทนทานดีไซน์สวย คุ้มจบ👏🏻👏🏻👏🏻

7 novembre 2025
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Risposta di Golden Concept

Dear อัครพล

Thank you so much for your wonderful words and appreciation! 🌟
We’re truly honored to know that you value our craftsmanship, design, and dedication to quality. Your support and trust inspire us to keep creating exceptional pieces that reflect the essence of Golden Concept. We’re deeply grateful — thank you for being part of our journey. 🙏✨

Warm regards,
The Golden Concept Team

Valutata 5 stelle su 5

very classy and weel made

The product looks amazing and feel very premium. Fast shipping too, totally worth it indeed.

3 novembre 2025
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Risposta di Golden Concept

Dear Jharden,

Thank you so much for your kind words!
We’re delighted to hear you love the design and quality. Enjoy your new piece! ✨

Warm regards,
The Golden Concept Team

Valutata 5 stelle su 5

Nice product

Perfect design and good guality

3 novembre 2025
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Risposta di Golden Concept

Dear Sittichai

Thank you for your kind words! We’re thrilled to hear that you’re happy with the design and quality of your order. Your satisfaction means a lot to us, and we truly appreciate your support!

Warm regards,
The Golden Concept Team

Valutata 5 stelle su 5

I’m getting another RS Apple Watch Strap

Recently ordered and received the RS Apple Watch strap, and absolutely love it! I’ve been wearing it every day. The quality is top-notch, and it looks fantastic. It feels durable and stylish, and it’s become my go-to band for any occasion.

18 settembre 2025
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Risposta di Golden Concept

Dear Jung
Thank you so much for sharing your wonderful feedback! We’re truly delighted to hear that you’re enjoying your RS Apple Watch strap and that it has become your everyday favorite. Knowing that you appreciate the quality and design means a lot to us. We look forward to accompanying you on many more occasions with your Golden Concept pieces!

Warm regards,
The Golden Concept Team

Valutata 5 stelle su 5

Luxury Meets Precision – Golden Concept Phone Case

The Golden Concept phone case is truly in a league of its own. From the moment you unbox it, you can feel the craftsmanship and attention to detail that defines Swedish design. The finish is absolutely premium sleek, elegant, and with a stunning golden tone that gives your phone a luxury feel without being flashy.

20 ottobre 2025
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Risposta di Golden Concept

Dear Afreen,

Thank you sincerely for your wonderful words — we’re truly honored by your appreciation. ✨

It brings us great joy to know that you value the craftsmanship and design that go into every Golden Concept creation. Our goal has always been to combine Swedish precision with timeless luxury, and your feedback beautifully reflects that vision.

We’re grateful to have you as part of the Golden Concept family.

Warm regards,
The Golden Concept Team

Valutata 5 stelle su 5

Thank you for taking such good care of…

Thank you for taking such good care of me. The product is under warranty and the replacement and claim process was very quick. I am very impressed. Thank you.

15 ottobre 2025
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Risposta di Golden Concept

Dear Win
Thank you so much for your kind words! 🌟
We’re truly happy to hear that you felt well taken care of and that the replacement process went smoothly. Our goal is always to make things as effortless and positive as possible for our customers.

We truly appreciate your trust in us and look forward to serving you again in the future. 💛

Warm regards,
The Golden Concept Team

Valutata 1 stelle su 5

Scam Scam Scam

In my experience this business is an absolute scam! I bought the iPhone Case / RST17 - Magnetic Shield Alligator Edition - Matte Orange. It looks good, but from functionality it is an absolute junk. The magnet does not hold and case can easily detach from the phone which renders the case useless. I had specifically had requested assurance that the case would fit snug and protect the phone, and customer service made misrepresented. I requested return, but customer service alleged item was in used condition, when in fact it was never used and was only tested on one phone, which confirmed this was a useless and overpriced iPhone case.

Update: As Golden Concept’s response indicates they will come up with every fabricated and false excuses to not honor a valid return. My advice DO NOT buy their overpriced junk. I have filed a credit card dispute as dealing with their customer service is a waste of time.

7 ottobre 2025
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Risposta di Golden Concept

Dear Customer,

We are very sorry to hear that you were not satisfied with your experience. Our team has been in contact with you over the past few weeks, doing our best to assist and find a fair and transparent solution.

However, as clearly stated before the return, all items must be unused and in original condition. Unfortunately, the product was received back used and deeply scratched, which made it impossible for us to process a refund.
To ensure complete fairness, we even opened a formal investigation with DHL to verify whether any damage could have occurred during transit.

Please note that all our cases are individually tested before shipping, and when we received your item back, we re-tested its magnetic connectivity — it met Apple’s original standards exactly as described. The product therefore functions as advertised in both protection and performance.

We truly regret that this situation could not be resolved as you wished. Golden Concept has always aimed to provide exceptional service and premium craftsmanship, and we remain committed to treating every customer with respect, honesty, and fairness.

Kind regards,
Golden Concept Support Team

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