My wife and I traveled to Virginia this past July to visit family and enjoy some of the beautiful places in and around Orange, VA. One thing that helped us was Go Go Grandparents ride service as our A... Leggi di più

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My experience was simply great - I didn't have to worry about signing into the Lyft so to get a ride - (such a hassle to do) Both drivers were good drivers, but the lady driver on my return trip was v... Leggi di più
I love the way your company is so considerate to your customers! You contact us that a ride is scheduled for the next day, then you contact us and tell us a driver is being called, then a reminder to... Leggi di più
Cancelation last minute of confirmed trip operator nice but too slow trying to find new user said cosr almost doubled I have subscr.and was one hour from home tired and confused not savvy on phone and... Leggi di più
Dettagli dell'azienda
Informazioni su GoGoGrandparent
Scritti dall'azienda
Informazioni di contatto
Stati Uniti
- 1 (855) 464-6872
- gogograndparent.com
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Ha risposto al 91% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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I was considering using this service
I was considering using this service. After I called customer service, I was met with a very surly young man that totally insulted me. I swore at him and hung up the phone. I would not recommend this service to anyone.
I used your service to catch rides to…
I used your service to catch rides to and from four appointments last week and it worked out smoothly. Thank you, SP

Risposta di GoGoGrandparent
Passengers waited for over 90 minutes…
Passengers waited for over 90 minutes to get a ride in CLE airport. The uber system was down that driver did not know where to bring passengers to! Driver car's description was incorrect. Driver, did not show the sign on uber car that
no one know
Professional
Professional, shows up on time , professional drivers , and operators. They are friendly and knowledgeable, helpful.

Risposta di GoGoGrandparent
The rides were always there and very…
The rides were always there and very friendly. I will use them all the time.

Risposta di GoGoGrandparent
I really appreciate the ease of access…
I really appreciate the ease of access for your services. I do believe I will be using your services while I am in Indy and again when I return back to Sarasota.

Risposta di GoGoGrandparent
Terrible drivers and horrible customer service
I had terrible experiences with this company!! I am a Senior Citizen using a walker and never had a satisfactory experience! One time the driver spoke very limited English and drove right past my destination place turned the corner and drove into a deserted alleyway and stopped telling me that this is where I needed to get out! Another time I was on hold with an operator for more than 20 minutes without getting help finding a driver to take me back home! It was in the mid 90 degree heatwave and I was forced to walk home using my walker, When I canceled my membership and asked for my money to be refunded for the remaining 2 weeks of the month they told me they didn’t give refunds only ride credits! Outrageous! I wouldn’t use this company nor recommend this company to anyone!!
SERVICE AND SAFTY
GO GO PARENT, save me today, and I am grateful to them and my driver for their over-the-top service and safe concern.

Risposta di GoGoGrandparent
I gave up driving a couple of years…
I gave up driving a couple of years ago. Go Go Grandparent is always there for me when I need to go somewhere, AND when I need to get back home, too! I'm 75, and I don't know what I'd do without the helpful, always-courteous assistance I receive from Go Go Grandparent, every time I order a ride.

Risposta di GoGoGrandparent

Risposta di GoGoGrandparent
Please give the price before sending…
Please give the price before sending the driver. Some drivers overcharge by almost 2 times.
The person that took care of me was…
The person that took care of me was very nice. He was polite and he explained each thing that he was doing to me and what each everything was gonna be on my test and I already got my test results. They called me to let me know my results, and I was greatly appreciated everything and I would recommend you to anybody in my family friends neighbors thank you

Risposta di GoGoGrandparent
the ride was on time,the drivers are…
the ride was on time,the drivers are friendly and the price is good.

Risposta di GoGoGrandparent
A very resourceful driver
For this ride with GoGo, I was to be picked up in a large strip mall of businesses that all had the same address. I was quite concerned that the driver wouldn’t be able to find me. But when he saw that he had a problem locating me, he called me on the phone and was able to get to where I was very quickly.

Risposta di GoGoGrandparent
Everything I ordered was perfect
Everything I ordered was perfect. Delivery man was very helpful.

Risposta di GoGoGrandparent
My driver was extremely helpful and…
My driver was extremely helpful and friendly.Very talkative and kind. I really enjoyed the ride. Sometimes you just get people who take you from point A to point B, but don't socialize at all. Go Go is not cheap, but when necessary... It is worth the money. AlainaGrush

Risposta di GoGoGrandparent
Well I thought I gave a message before yes I didn't do this before but the cat food Mark Donna Mike was the first ride done with the second pick up help me with groceries okay
Well I thought I gave a message before everything was good friendly they waited got a massive marked it at the bank that was the first ride called up the second ride I found Donna she helped me with the cat food I did this already okay.

Risposta di GoGoGrandparent
Edwin is a wonderful driver
Edwin is a wonderful driver! He drives safely and git me home quickly. He's great!!!

Risposta di GoGoGrandparent
Experience life on the GO
No smartphone or apps needed
Agents/Lester are always friendly
24/7 customer service

Risposta di GoGoGrandparent
I was at a place that didn't want to…
I was at a place that didn't want to let me go. But thank you for the wonderful driver with everybody saying don't go yet don't go yet but he took off and I'm so glad because they wouldn't let me leave but he just took it into his own hands, he saved me

Risposta di GoGoGrandparent
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