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GoGoGrandparent Recensioni 

1420
•
TrustScore 4.5 su 5

4,3

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Valutata 4 stelle su 5

My wife and I traveled to Virginia this past July to visit family and enjoy some of the beautiful places in and around Orange, VA. One thing that helped us was Go Go Grandparents ride service as our A... Leggi di più

Valutata 5 stelle su 5

My experience was simply great - I didn't have to worry about signing into the Lyft so to get a ride - (such a hassle to do) Both drivers were good drivers, but the lady driver on my return trip was v... Leggi di più

Valutata 5 stelle su 5

I love the way your company is so considerate to your customers! You contact us that a ride is scheduled for the next day, then you contact us and tell us a driver is being called, then a reminder to... Leggi di più

Valutata 2 stelle su 5

Cancelation last minute of confirmed trip operator nice but too slow trying to find new user said cosr almost doubled I have subscr.and was one hour from home tired and confused not savvy on phone and... Leggi di più

Dettagli dell'azienda

Informazioni su GoGoGrandparent

Scritti dall'azienda

GoGoGrandparent offers tailored transportation, meal and grocery delivery, medication delivery, senior fitness classes, and support with home maintenance services - all with a single phone call. Our mission is to help people age and thrive independently and confidently at home.

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Learn More About Rides
Grocery Delivery
Meal Delivery
Prescription Delivery
Home Services
Senior Fitness Classes
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Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
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Ha risposto al 91% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,3

Tutte le recensioni

(1420)

659 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I used your service to catch rides to…

I used your service to catch rides to and from four appointments last week and it worked out smoothly. Thank you, SP

8 ottobre 2026
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Risposta di GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience, and it's wonderful to hear that getting to and from multiple appointments went so smoothly for you. Reliable transportation for medical visits and errands is something we work hard to get right, so knowing it all came together the way it should means a great deal to us. With GoGo, you also have access to grocery delivery, meal ordering, and pharmacy pickup, so whenever you need a hand with any of those, we're just a call away.

Warm regards,
The GoGoGrandparent Team

Valutata 1 stelle su 5

Passengers waited for over 90 minutes…

Passengers waited for over 90 minutes to get a ride in CLE airport. The uber system was down that driver did not know where to bring passengers to! Driver car's description was incorrect. Driver, did not show the sign on uber car that
no one know

2 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

Professional

Professional, shows up on time , professional drivers , and operators. They are friendly and knowledgeable, helpful.

7 ottobre 2026
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Risposta di GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience — knowing that punctuality and professionalism made a real impression means a great deal to us. It's wonderful to hear that both the driver we matched you with and a member of our team came through with the kind of friendly, knowledgeable support you deserve. Many members like you also enjoy our grocery and pharmacy delivery services, as well as our virtual senior fitness classes, which are a great way to stay active from the comfort of home — we'd love for you to join.

Warm regards,
The GoGoGrandparent Team

Valutata 5 stelle su 5

The rides were always there and very…

The rides were always there and very friendly. I will use them all the time.

6 ottobre 2026
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Risposta di GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience, and it truly warms us to hear that each ride felt reliable and welcoming. Consistency and kindness matter deeply to us, and we're so glad the driver we matched you with made a great impression. Many members like you also enjoy our grocery delivery, meal ordering, and pharmacy pickup services — all designed to make everyday life a little easier.

Warm regards,
The GoGoGrandparent Team

Valutata 4 stelle su 5

I really appreciate the ease of access…

I really appreciate the ease of access for your services. I do believe I will be using your services while I am in Indy and again when I return back to Sarasota.

4 ottobre 2026
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Risposta di GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience, and it's wonderful to hear that getting around felt simple and stress-free. Knowing that you plan to rely on us both in Indianapolis and back home in Sarasota truly means a lot to us. Many members like you also enjoy GoGo's grocery delivery, meal ordering, and pharmacy pickup services, all available with the same ease you've come to expect from your rides.

Warm regards,
The GoGoGrandparent Team

Valutata 1 stelle su 5

Terrible drivers and horrible customer service

I had terrible experiences with this company!! I am a Senior Citizen using a walker and never had a satisfactory experience! One time the driver spoke very limited English and drove right past my destination place turned the corner and drove into a deserted alleyway and stopped telling me that this is where I needed to get out! Another time I was on hold with an operator for more than 20 minutes without getting help finding a driver to take me back home! It was in the mid 90 degree heatwave and I was forced to walk home using my walker, When I canceled my membership and asked for my money to be refunded for the remaining 2 weeks of the month they told me they didn’t give refunds only ride credits! Outrageous! I wouldn’t use this company nor recommend this company to anyone!!

8 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

SERVICE AND SAFTY

GO GO PARENT, save me today, and I am grateful to them and my driver for their over-the-top service and safe concern.

6 ottobre 2026
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Risposta di GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience — knowing that you felt genuinely cared for and in safe hands means the world to us. It's wonderful to hear that the driver we matched you with went above and beyond to make sure you were looked after. Many members like you also enjoy GoGo's grocery delivery, meal ordering, and pharmacy pickup services, all designed to make everyday life a little easier and more comfortable.

Warm regards,
The GoGoGrandparent Team

Valutata 5 stelle su 5

I gave up driving a couple of years…

I gave up driving a couple of years ago. Go Go Grandparent is always there for me when I need to go somewhere, AND when I need to get back home, too! I'm 75, and I don't know what I'd do without the helpful, always-courteous assistance I receive from Go Go Grandparent, every time I order a ride.

6 ottobre 2026
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Risposta di GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience, and knowing that you feel supported every step of the way — from wherever you're headed to the moment you're safely back home — truly means the world to us. It's that kind of reliability we work hard to provide, and hearing that it's making a real difference in your day-to-day life is the best reminder of why we do what we do. Many members like you also enjoy the convenience of grocery delivery, prescription pickup through our pharmacy service, and on-demand meal delivery — all available through the same simple, human-assisted experience you already know and trust.

Warm regards,
The GoGoGrandparent Team

Valutata 5 stelle su 5

Lost my keys in vehicle and they…

Lost my keys in vehicle and they returned them!

6 ottobre 2026
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Risposta di GoGoGrandparent

Dear customer,

We're so glad your belongings made it back to you — losing keys can be such a stressful experience, and it's wonderful to know the driver we matched you with went the extra mile to get them returned. That kind of care and honesty is something we truly value. Many members like you also enjoy our grocery and pharmacy delivery services, as well as meal ordering, all available through the same GoGoGrandparent number you already use.

Warm regards,
The GoGoGrandparent Team

Valutata 5 stelle su 5

The person that took care of me was…

The person that took care of me was very nice. He was polite and he explained each thing that he was doing to me and what each everything was gonna be on my test and I already got my test results. They called me to let me know my results, and I was greatly appreciated everything and I would recommend you to anybody in my family friends neighbors thank you

5 ottobre 2026
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Risposta di GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience, and it truly warms our hearts to hear how attentive and thorough the member of our team was in walking you through everything step by step. Knowing that you felt informed and cared for throughout the process — and that you heard back promptly about your results — means the world to us. Many members like you also enjoy our transportation rides to and from appointments, grocery and meal delivery, and even virtual senior fitness classes you're welcome to join anytime, all designed to make daily life a little easier.

Warm regards,
The GoGoGrandparent Team

Valutata 5 stelle su 5

the ride was on time,the drivers are…

the ride was on time,the drivers are friendly and the price is good.

5 ottobre 2026
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Risposta di GoGoGrandparent

Dear customer,

We're so glad to hear the experience felt smooth from start to finish — punctuality and a friendly face can make all the difference, and it sounds like the driver we matched you with delivered on both. Beyond rides, your membership also gives you access to grocery and prescription pharmacy delivery, as well as meal ordering, so we can help take care of more of life's everyday needs.

Warm regards,
The GoGoGrandparent Team

Valutata 5 stelle su 5

A very resourceful driver

For this ride with GoGo, I was to be picked up in a large strip mall of businesses that all had the same address. I was quite concerned that the driver wouldn’t be able to find me. But when he saw that he had a problem locating me, he called me on the phone and was able to get to where I was very quickly.

4 ottobre 2026
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Risposta di GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience, and it truly speaks to the care the driver we matched you with brings to every trip — recognizing the challenge right away and reaching out to make sure he found you without any added stress on your part. That kind of attentiveness is exactly what we strive for. Many members like you also enjoy our grocery and pharmacy delivery services, as well as our virtual senior fitness classes, which are a wonderful way to stay active from the comfort of home — you're welcome anytime.

Warm regards,
The GoGoGrandparent Team

Valutata 5 stelle su 5

Everything I ordered was perfect

Everything I ordered was perfect. Delivery man was very helpful.

5 ottobre 2026
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Risposta di GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience — it's wonderful to hear that your order arrived just as expected and that the driver we matched you with made the delivery a smooth one. Many members like you also enjoy our ride service for getting to appointments or errands, as well as access to pharmacy delivery and virtual senior fitness classes, which we'd love for you to join.

Warm regards,
The GoGoGrandparent Team

Valutata 5 stelle su 5

My driver was extremely helpful and…

My driver was extremely helpful and friendly.Very talkative and kind. I really enjoyed the ride. Sometimes you just get people who take you from point A to point B, but don't socialize at all. Go Go is not cheap, but when necessary... It is worth the money. AlainaGrush

5 ottobre 2026
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Risposta di GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience, and it truly warms our hearts to hear that the ride felt like more than just transportation. The driver we matched you with clearly understands that a kind, friendly presence can make all the difference — especially when getting around matters most. We know cost is always a consideration, and we're glad the experience felt worth it. Many members like you also enjoy our grocery delivery, meal delivery, and pharmacy pickup services, all designed with the same care and reliability you experienced today.

Warm regards,
The GoGoGrandparent Team

Valutata 5 stelle su 5

Well I thought I gave a message before yes I didn't do this before but the cat food Mark Donna Mike was the first ride done with the second pick up help me with groceries okay

Well I thought I gave a message before everything was good friendly they waited got a massive marked it at the bank that was the first ride called up the second ride I found Donna she helped me with the cat food I did this already okay.

5 ottobre 2026
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Risposta di GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience, and it's wonderful to hear that your rides went smoothly and that a member of our team was there to help you along the way. Knowing that you felt looked after — from the driver we matched you with patiently waiting to the support you received when you called in — means a great deal to us. Many members like you also enjoy our grocery and pharmacy delivery services, as well as virtual senior fitness classes that you're welcome to join anytime from the comfort of home.

Warm regards,
The GoGoGrandparent Team

Valutata 5 stelle su 5

Edwin is a wonderful driver

Edwin is a wonderful driver! He drives safely and git me home quickly. He's great!!!

5 ottobre 2026
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Risposta di GoGoGrandparent

Dear customer,

We're so glad to hear that the driver we matched you with made your trip feel safe and got you home without any hassle — that kind of reliable, comfortable experience is exactly what we aim for. It means a lot that you took the time to share this, and we'll make sure your feedback is passed along to recognize the great work being done. Many members like you also enjoy GoGo's grocery and pharmacy delivery services, as well as our virtual senior fitness classes, which you're welcome to join anytime.

Warm regards,
The GoGoGrandparent Team

Valutata 5 stelle su 5

Experience life on the GO



No smartphone or apps needed
Agents/Lester are always friendly
24/7 customer service

5 ottobre 2026
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Risposta di GoGoGrandparent

Dear customer,

We're so glad to hear that reaching our team has felt easy and welcoming every step of the way — knowing that our around-the-clock support makes a real difference means a lot to us. We built GoGoGrandparent so that anyone can get the help they need without the hassle of apps or complicated technology, and it's wonderful to know that's coming through. Many members like you also enjoy the convenience of grocery delivery, meal ordering, and prescription pickup — all arranged with a simple phone call, no smartphone required.

Warm regards,
The GoGoGrandparent Team

Valutata 5 stelle su 5

I was at a place that didn't want to…

I was at a place that didn't want to let me go. But thank you for the wonderful driver with everybody saying don't go yet don't go yet but he took off and I'm so glad because they wouldn't let me leave but he just took it into his own hands, he saved me

3 ottobre 2026
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Risposta di GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience, and we're so relieved to know you got home safely. It sounds like the driver we matched you with read the situation well and made sure you were able to leave when you needed to — that kind of attentiveness truly matters. Beyond rides, your membership also gives you access to grocery delivery, meal ordering, and even pharmacy pickup, so we're here to help with more of life's everyday needs as well.

Warm regards,
The GoGoGrandparent Team

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